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International Chat process -live chat - Premium Process -Tech Mahindra
1-6 years
₹ 3.5L/yr - 5L/yr
Noida
200 vacancies
International Chat process -live chat - Premium Process -Tech Mahindra
Tech Mahindra
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description:
Title: Chat support executive / Sr. Chat support executive- Chat process
Work Location: Noida, sector 60
Job Type: Fulltime 100% Onsite (Work from Office)
Pay Rate: Depending on experience.
Start Date: Immediately
Salary slab: 3.5 LPA To 5 LPA
Role Overview:
Educational Qualifications: Graduates/PG
Work Experience Essential
- Exposure to similar role for a minimum of 6 months.
- Experience of working in 24/7 environment.
Experience Desirable
- 6 months or more experience in similar role.
- Experience on live chat process/web chat/chat support
Basic Requirements
- Excellent written and oral communication skills.
- Candidates to be having experience of International Chat Process background.
Key Responsibilities
- Chat Support.
- Candidates should be able to resolve customer issues.
- Chat ownership, drive to resolution and communication with customer.
- Make sure customer needs are met Agents should follow up to ensure customer satisfaction and answer any additional questions.
Contact person for interview:
Contact No.9621836318
Jagriti.Kasaudhan@TechMahindra.com
Please reach out to me for the virtual rounds of interviews,
Employment Type: Full Time, Permanent
Read full job description What people at Tech Mahindra are saying
Rating based on 25 Intern
reviews
Anonymous · Risk Management & Compliance
in Bangalore / Bengaluru
There's a good culture in the company
Travel and commute is hectic
Intern salary at Tech Mahindra
What Tech Mahindra employees are saying about work life
Tech Mahindra Benefits
Diversity and Inclusion Parental Care Leave Paid Time Off & Public Holiday Work From Home Advance Leave 
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