Teleperformance is Hiring For Customer Support (Travel Process)

Dear Candidate,

Greetings From Teleperformance...!!!

Hiring for Travel Support Voice Process

Location: Gurugram

Experience: Minimum 6 months in travel customer service or sales

Job Description:

Join our travel support team and assist customers with their travel-related queries, bookings, and concerns. This role is ideal for individuals with strong communication skills and a passion for delivering exceptional customer experiences in the travel domain.

Key Responsibilities:

• Handle inbound and outbound customer calls regarding travel bookings and inquiries
• Provide accurate information on itineraries, cancellations, rescheduling, and general travel queries
• Address and resolve customer issues promptly and professionally
• Maintain records of customer interactions and transactions
• Follow up with customers as needed to ensure satisfaction
• Ensure compliance with company policies and customer service standards

Requirements:

• Minimum 6 months of experience in travel customer support or travel sales.
• Excellent communication skills in English and/or Hindi.
• Ability to manage customer interactions with empathy and clarity.
• Comfortable with rotational shifts and rotational weekly offs (including night shifts for male candidates)
• Female candidates will work only in day shifts.
• Travel allowance will be provided for male candidates working night shifts.

• Working Days: 6 days a week (1 rotational weekly off)

How TO Apply: -

Share your resume on below mention details:-

Priyanka - 8368659264

Regards,

Talent Aquisition Team

Teleperformance India