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Engaged Employer
Teleperformance
3.9
based on 32.4k Reviews
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Company Overview
Associated Companies
Company Locations
Working at Teleperformance
Company Summary
Teleperformance is the leading global provider of outsourced Digital Integrated Business Services.
Overall Rating
3.9/5
based on 32.4k reviews
8% above
industry average
Highly rated for
Company culture, Job security, Work-life balance
Work Policy
Work from office
60% employees reported
Monday to Friday
37% employees reported
Flexible timing
52% employees reported
No travel
57% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
1.2k employees reported
Cafeteria
1k employees reported
Office cab/shuttle
601 employees reported
Health insurance
495 employees reported
View all benefits
About Teleperformance
Founded in1978 (47 yrs old)
India Employee Count50k-1 Lakh
Global Employee Count1 Lakh+
India HeadquartersGurgaon / Gurugram, Haryana, India
Office Locations
Websiteteleperformance.com
Primary Industry
Other Industries
View in video summary
Teleperformance is the leading global provider of outsourced Digital Integrated Business Services.
Since its 2001 entry into India, Teleperformance leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions.
With an employee strength of 90,000+, India represents the largest multicultural team within Teleperformance, providing world-class services to 210+ clients across different industries.
Our High-Tech, High-Touch approach combines the most advanced digital and technology solutions with the human touch to empower world’s leading brands adapt to disruptive digital innovations.
Teleperformance in India is recognized among Top 15 Best Workplaces in Asia and is 10 times certified as a Great Place To Work®
Since its 2001 entry into India, Teleperformance leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions.
With an employee strength of 90,000+, India represents the largest multicultural team within Teleperformance, providing world-class services to 210+ clients across different industries.
Our High-Tech, High-Touch approach combines the most advanced digital and technology solutions with the human touch to empower world’s leading brands adapt to disruptive digital innovations.
Teleperformance in India is recognized among Top 15 Best Workplaces in Asia and is 10 times certified as a Great Place To Work®
Mission: We make people's lives simpler, faster, and safer by combining passionate people, the most advanced solutions, and disciplined processes to help companies transform and run better.
Vision: We believe that happy employees make happy customers, which, in turn, makes happy clients and happy shareholders. We are therefore inspired to deliver only the best in all that we do.
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Teleperformance Ratings
based on 32.4k reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
15.3k
4
6.1k
3
4.1k
2
1.9k
1
5k
Category Ratings
3.8
Company culture
3.8
Job security
3.8
Work-life balance
3.8
Skill development
3.7
Salary
3.7
Work satisfaction
3.5
Promotions
Teleperformance is rated 3.9 out of 5 stars on AmbitionBox, based on 32.4k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Teleperformance
based on 30.8k reviews
3.7
Rated by 9.8k Women
Rated 3.5 for Work-life balance and 3.5 for Company culture
4.0
Rated by 21k Men
Rated 3.9 for Work-life balance and 3.9 for Company culture
Work Policy at Teleperformance
based on 5.3k reviews in last 6 months
Work from office
60%
Hybrid
30%
Permanent work from home
10%
Teleperformance Reviews
Top mentions in Teleperformance Reviews
+ 5 more
Compare Teleperformance with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.9/5 based on 32.4k reviews | 3.3/5 based on 13k reviews | 4.7/5 based on 24.7k reviews | 3.7/5 based on 28.4k reviews |
Highly Rated for | Skill development Work-life balance Job security |  No highly rated category | Salary Skill development Work-life balance | Job security |
Critically Rated for |  No critically rated category | Promotions Salary Skill development | No critically rated category | Promotions Salary |
Primary Work Policy | Work from office 60% employees reported | Work from office 61% employees reported | Work from office 88% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.7 Good rated by 9.8k women | 3.4 Average rated by 3.9k women | 4.7 Excellent rated by 7.1k women | 3.7 Good rated by 8.3k women |
Rating by Men Employees | 4.0 Good rated by 21k men | 3.3 Average rated by 8.7k men | 4.7 Excellent rated by 17.1k men | 3.7 Good rated by 18.8k men |
Job security | 3.8 Good | 3.6 Good | 4.6 Excellent | 4.0 Good |
View more
Teleperformance Salaries
Teleperformance salaries have received with an average score of 3.7 out of 5 by 32.4k employees.
Customer Service Executive
(6.4k salaries)
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₹0.8 L/yr - ₹7.5 L/yr
Customer Care Executive
(6.3k salaries)
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₹0.8 L/yr - ₹7.4 L/yr
Customer Service Associate
(5.5k salaries)
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₹0.8 L/yr - ₹6.2 L/yr
Team Lead
(3.6k salaries)
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₹1.1 L/yr - ₹8 L/yr
Quality Analyst
(2.9k salaries)
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₹1 L/yr - ₹7 L/yr
Senior Customer Service Executive
(2.9k salaries)
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₹1 L/yr - ₹6 L/yr
Analyst
(2.8k salaries)
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₹1 L/yr - ₹4.6 L/yr
Customer Support Executive
(2.8k salaries)
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₹1 L/yr - ₹5.5 L/yr
Technical Support Executive
(2.1k salaries)
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₹1.1 L/yr - ₹5.5 L/yr
Team Lead Operations
(1.6k salaries)
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₹1.2 L/yr - ₹9.5 L/yr
Teleperformance Interview Questions
A Customer Care Executive was asked 2mo agoQ. What do you understand by BPO and customer service?
A Customer Service Executive was asked 6mo agoQ. What is e-commerce?
A Customer Service Associate was asked 7mo agoQ. Does my cable C plan include fast internet service?
A Technical Support Executive was asked 2mo agoQ. What are BIOS and UEFI?
A Customer Support Executive was asked 11mo agoQ. What is the difference between an iPhone and an Android phone?
Teleperformance Jobs
Popular Designations Teleperformance Hires for
Popular Skills Teleperformance Hires for
Current Openings
Teleperformance Subsidiaries
LanguageLine Solutions
1.7
• 5 reviews
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Teleperformance FAQs
When was Teleperformance founded?
Teleperformance was founded in 1978. The company has been operating for 47 years primarily in the BPO sector.
Where is the Teleperformance headquarters located?
Teleperformance is headquartered in Paris and has an office in Gurgaon / Gurugram.
How many employees does Teleperformance have in India?
Teleperformance currently has more than 90,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Teleperformance based on the number of reviews submitted on AmbitionBox.
Does Teleperformance have good work-life balance?
Teleperformance has a Work-Life Balance Rating of 3.8 out of 5 based on 32,000+ employee reviews on AmbitionBox. 66% employees rated Teleperformance 4 or above, while 34% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Teleperformance work-life balance reviews for more details.
Is Teleperformance good for career growth?
Career growth at Teleperformance is rated fairly well, with a promotions and appraisal rating of 3.5. 66% employees rated Teleperformance 4 or above, while 34% employees rated it 3 or below on promotions / appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Teleperformance promotions / appraisals reviews for more detailed insights.
What are the pros and cons of working in Teleperformance?
Working at Teleperformance comes with several advantages and disadvantages. It is highly rated for company culture, job security and skill development. However, it is poorly rated for promotions / appraisal, work satisfaction and salary & benefits, based on 32,000+ employee reviews on AmbitionBox.
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