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Engaged Employer
Teleperformance
3.9
based on 31.7k Reviews
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Company Overview
Associated Companies
Company Locations
Working at Teleperformance
Company Summary
Teleperformance is the leading global provider of outsourced Digital Integrated Business Services.
Overall Rating
3.9/5
based on 31.7k reviews
8% above
industry average
Highly rated for
Company culture, Job security, Work-life balance
Work Policy
Work from office
62% employees reported
Monday to Friday
37% employees reported
Flexible timing
52% employees reported
No travel
57% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
1.2k employees reported
Cafeteria
1k employees reported
Office cab/shuttle
600 employees reported
Health insurance
494 employees reported
View all benefits
About Teleperformance
Founded in1978 (47 yrs old)
India Employee Count50k-1 Lakh
Global Employee Count1 Lakh+
India HeadquartersGurgaon / Gurugram, Haryana, India
Office Locations
Websiteteleperformance.com
Primary Industry
Other Industries
View in video summary
Teleperformance is the leading global provider of outsourced Digital Integrated Business Services.
Since its 2001 entry into India, Teleperformance leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions.
With an employee strength of 90,000+, India represents the largest multicultural team within Teleperformance, providing world-class services to 210+ clients across different industries.
Our High-Tech, High-Touch approach combines the most advanced digital and technology solutions with the human touch to empower world’s leading brands adapt to disruptive digital innovations.
Teleperformance in India is recognized among Top 15 Best Workplaces in Asia and is 10 times certified as a Great Place To Work®
Since its 2001 entry into India, Teleperformance leveraged the country’s vast talent pool to offer quality offshore solutions for global brands, and is the designated Center of Excellence (CoE) for Digital CX Services, Back-office, and Transformation Solutions.
With an employee strength of 90,000+, India represents the largest multicultural team within Teleperformance, providing world-class services to 210+ clients across different industries.
Our High-Tech, High-Touch approach combines the most advanced digital and technology solutions with the human touch to empower world’s leading brands adapt to disruptive digital innovations.
Teleperformance in India is recognized among Top 15 Best Workplaces in Asia and is 10 times certified as a Great Place To Work®
Mission: We make people's lives simpler, faster, and safer by combining passionate people, the most advanced solutions, and disciplined processes to help companies transform and run better.
Vision: We believe that happy employees make happy customers, which, in turn, makes happy clients and happy shareholders. We are therefore inspired to deliver only the best in all that we do.
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Teleperformance Ratings
based on 31.7k reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
14.9k
4
6k
3
4k
2
1.8k
1
4.9k
Category Ratings
3.8
Company culture
3.8
Job security
3.8
Work-life balance
3.8
Skill development
3.7
Salary
3.7
Work satisfaction
3.5
Promotions
Teleperformance is rated 3.9 out of 5 stars on AmbitionBox, based on 31.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Teleperformance
based on 30.2k reviews
3.7
Rated by 9.6k Women
Rated 3.6 for Skill development and 3.5 for Work-life balance
4.0
Rated by 20.6k Men
Rated 3.9 for Work-life balance and 3.9 for Company culture
Work Policy at Teleperformance
based on 5.5k reviews in last 6 months
Work from office
62%
Hybrid
28%
Permanent work from home
10%
Teleperformance Reviews
Top mentions in Teleperformance Reviews
+ 5 more
Compare Teleperformance with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.9/5 based on 31.7k reviews | 3.3/5 based on 12.8k reviews | 3.6/5 based on 10.5k reviews | 3.7/5 based on 28k reviews |
Highly Rated for | Skill development Work-life balance Job security | No highly rated category | Job security | Job security |
Critically Rated for | No critically rated category | Promotions Salary Skill development | Salary Promotions | Promotions Salary |
Primary Work Policy | Work from office 62% employees reported | Work from office 60% employees reported | Hybrid 51% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.7 Good rated by 9.6k women | 3.4 Average rated by 3.8k women | 3.7 Good rated by 3.6k women | 3.7 Good rated by 8.2k women |
Rating by Men Employees | 4.0 Good rated by 20.6k men | 3.3 Average rated by 8.5k men | 3.5 Good rated by 6.5k men | 3.7 Good rated by 18.5k men |
Job security | 3.8 Good | 3.6 Good | 4.2 Good | 4.0 Good |
View more
Teleperformance Salaries
Teleperformance salaries have received with an average score of 3.7 out of 5 by 31.7k employees.
Customer Service Executive
(6.4k salaries)
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₹0.8 L/yr - ₹6.5 L/yr
Customer Care Executive
(6.4k salaries)
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₹0.8 L/yr - ₹7.4 L/yr
Customer Service Associate
(5.5k salaries)
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₹0.8 L/yr - ₹6.2 L/yr
Team Lead
(3.5k salaries)
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₹1.1 L/yr - ₹8 L/yr
Senior Customer Service Executive
(2.9k salaries)
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₹1 L/yr - ₹5.6 L/yr
Quality Analyst
(2.9k salaries)
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₹1 L/yr - ₹7 L/yr
Analyst
(2.8k salaries)
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₹1 L/yr - ₹4.6 L/yr
Customer Support Executive
(2.7k salaries)
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₹1 L/yr - ₹6 L/yr
Technical Support Executive
(2k salaries)
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₹1.1 L/yr - ₹5.6 L/yr
Team Lead Operations
(1.6k salaries)
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₹1.4 L/yr - ₹9.5 L/yr
Teleperformance Interview Questions
A Customer Care Executive was asked 2w agoQ. What actions would you take when dealing with an aggressive customer?
A Technical Support Executive was asked 2mo agoQ. What is the blue screen of death?
A Customer Service Executive was asked 6d agoQ. How do you handle difficult customers?
A Service Desk Analyst was asked Q. What is the command in CMD to check the system info and MAC address?
A Customer Service Associate was asked Q. What is the most important part of an apology to a customer?
Teleperformance Jobs
Popular Designations Teleperformance Hires for
Popular Skills Teleperformance Hires for
Current Openings
Teleperformance Subsidiaries
LanguageLine Solutions
2.1
• 4 reviews
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Teleperformance FAQs
When was Teleperformance founded?
Teleperformance was founded in 1978. The company has been operating for 47 years primarily in the BPO sector.
Where is the Teleperformance headquarters located?
Teleperformance is headquartered in Gurgaon / Gurugram, Haryana and has an office in Gurgaon / Gurugram
How many employees does Teleperformance have in India?
Teleperformance currently has more than 90,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Teleperformance based on the number of reviews submitted on AmbitionBox.
Does Teleperformance have good work-life balance?
Teleperformance has a Work-Life Balance Rating of 3.8 out of 5 based on 31,000+ employee reviews on AmbitionBox. 66% employees rated Teleperformance 4 or above, while 34% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Teleperformance work-life balance reviews for more details
Is Teleperformance good for career growth?
Career growth at Teleperformance is rated fairly well, with a promotions and appraisal rating of 3.5. 66% employees rated Teleperformance 4 or above, while 34% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Teleperformance promotions/appraisals reviews for more detailed insights.
What are the pros of working in Teleperformance?
Working at Teleperformance offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and skill development, based on 31,000+ employee reviews on AmbitionBox.
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