Work From Home (Contractual Hirinig)

Roles and Responsibilities

• Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
• Provide accurate information about products/services to customers through effective communication skills.
• Maintain records of all interactions with customers using CRM software (if required).
• Collaborate with team members to achieve sales targets and improve overall performance metrics.
• Stay updated on company policies, procedures, and processes to ensure compliance.

Desired Candidate Profile

• 6-1 year of experience in BPO voice process or similar industry.
• Fresher can also apply.
• Excellent verbal and written communication skills in Hindi speaking language.
• Strong computer knowledge with proficiency in MS Office applications.
• Fluent English language skills for clear understanding of customer queries.

Technical/System Requirements for Work From Home(Candidate should have Own system, BB connection and USB Headset)

• System: Core i5 7th Gen or above, 8GB RAM
• Camera: Mandatory
• Internet Speed: Minimum 20 Mbps
• Headset: Compatible USB headset with noise cancellation Suggested Brand: Big Passport (available online at reasonable prices)
• UPS: Mandatory
• EDR Installation: Mandatory
• System check Report through SHL

Perks & Benefits:-
Contractual Work from Home24*7

Shifts6 Days Working

PF Deduction Medical Facilities Gratuity CTC- 18K/- per month
Interested Candidates can reach out to below mention HR team and share their resume for job application .

HR Contact Details:-
HR Recruiter : Binod Dhar Contact Details: 9332660546 Email Address: binod.dhar1@teleperformancedibs.com
HR Recruiter : Ritwika Mandal Contact Details: 9903981207 Email Address: ritwika.mandal@teleperformancedibs.com