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339 Teleperformance Jobs

Collection Process Trainer

2-4 years

₹ 2 - 4.5L/yr

Thane

1 vacancy

Collection Process Trainer

Teleperformance

posted 1 day ago

Job Description

Roles and Responsibilities

  • Design and deliver training programs for collections teams on various aspects of credit card collection, including payment collection, recovery, and loan collection.
  • Develop and maintain effective communication channels with internal stakeholders to ensure seamless integration of training initiatives into business operations.
  • Collaborate with subject matter experts to create engaging learning materials, such as presentations, videos, and manuals.
  • Conduct regular assessments to evaluate trainee performance and provide feedback for improvement.
  • Identify areas for process enhancements and implement changes to optimize collections strategies.
  • Contact - 9594690866
  • Neelam.Shahu@teleperformancedibs.com

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Process Trainer Interview Questions

A Process Trainer was asked
Q. What are the 5 best qualities of a trainer?
A Process Trainer was asked
Q. During classroom training, how can you manage shrinkage?
A Process Trainer was asked
Q. What is the formula for throughput?
View all

What people at Teleperformance are saying

3.3
Rating based on 121 Process Trainer reviews

Likes

Nothing, bunch of low lives working as top management has made life hell for all the employees

  • Salary - Good
Dislikes

Everything and anything that Teleform is because of the blood and sweat of employees for working at lower grades with peanuts as salary

  • Skill development - Bad
  • +4 more
Read 121 Process Trainer reviews

Process Trainer salary at Teleperformance

reported by 589 employees with 1-8 years exp.
₹1.4 L/yr - ₹7.5 L/yr
9% more than the average Process Trainer Salary in India
View more details

What Teleperformance employees are saying about work life

based on 32.3k employees
52%
37%
57%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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