23 Whitefield Careers Jobs
Presales Head - IT Asset Management (10-12 yrs)
Whitefield Careers
posted 3 days ago
Key skills for the job
Location : Bangalore
Position Type : Full-Time
Experience Required : 10 to 12 years of experience in IAM with strong technical leadership background
Department : Pre-Sales
About the Role :
This role require strong technical acumen in Identity and Access Management (IAM), leadership capabilities, and excellent problem-solving skills to support CIs mission of delivering secure, scalable, and customer-centric IAM solutions.
Key Responsibilities :
General Responsibilities :
- Provide technical leadership and mentorship to team members, fostering a culture of continuous learning and growth.
- Act as a subject matter expert (SME) in Identity and Access Management, providing guidance across projects, pre-sales engagements, and support operations.
- Ensure alignment between business goals and technical solutions, driving customer success and satisfaction.
- Collaborate with cross-functional teams, including Product Management, Engineering, Sales, and Customer Success.
- Identify opportunities for process improvements and technical innovations to enhance efficiency and product delivery.
IAM Technical Lead - Pre-Sales Team :
- Collaborate with the sales team to understand customer requirements and provide technical expertise during the sales process.
- Design and deliver compelling product demonstrations, Proof of Concepts (POCs), and technical presentations to potential clients.
- Address technical queries, objections, and RFP/RFI responses to support successful deal closures.
- Stay updated with the latest IAM trends and technologies to position CI effectively in competitive markets.
Qualifications :
- Education : Bachelors degree in Computer Science, Information Technology, or a related field.
Advanced certifications in IAM technologies are preferred.
- Experience : Minimum of 10 years in Identity and Access Management with strong technical expertise in areas like Access Management, Identity Governance, Privileged Access Management, and Single Sign-On.
- Certifications : Relevant IAM certifications (e.g., CISSP, CISM, CISA, or vendor-specific certifications like SailPoint, Saviynt, Okta, Ping, etc.) are a plus.
Key Skills :
- Strong technical knowledge of IAM protocols (SAML, OAuth, OpenID Connect), Directory Services, MFA, and Identity Federation.
- Strong technical knowledge of Identity Management processes such as User Lifecycle Management, Provisioning/deprovisioning, and Access request and approval processes
- Good understanding of the Access Governance processes such as Access Review and recertification, Segregation of Duties (SoD) violations, Orphan and Dormant accounts, and
Entitlement management
- Proven experience in solution architecture, technical troubleshooting, and system integration.
- Excellent leadership and team management skills with the ability to mentor and develop technical talent.
- Strong problem-solving abilities with a customer-centric approach.
- Outstanding communication skills, both verbal and written, with the ability to explain complex technical concepts to non-technical stakeholders
Functional Areas: Other
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