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4935 Wipro Jobs
PostgreSQL DBA
3-5 years
₹ 2.8L/yr - 11.5L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Hyderabad / Secunderabad
1 vacancy
PostgreSQL DBA
Wipro
posted 3 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
About The Role
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
?
Do
Ensure timely response of all the tickets raised by the client end userService requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner
?
Deliver
No Performance Parameter Measure 1. 100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails
?
?
Mandatory
Skills: PostgreSQL.
Experience3-5 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
?
Do
Ensure timely response of all the tickets raised by the client end user
?
Deliver
No Performance Parameter Measure 1. 100% adherence to SLA/ timelines
Multiple cases of red time
Zero customer escalation
Client appreciation emails
?
?
Mandatory
Skills:
Experience3-5 Years.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Employment Type: Full Time, Permanent
Read full job description
What people at Wipro are saying
Rating based on 41 SQL Database Administrator
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Likes
It is a great place to work
- Salary - Good
+6 more
Dislikes
Nothing to dislike
SQL Database Administrator salary at Wipro
reported by
490
employees
with 2-8
years exp.
₹3.5
L/yr - ₹11.4
L/yr
At par with the average SQL Database Administrator Salary in India
View more details
What Wipro employees are saying about work life
based on 57.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Wipro Benefits
Submitted by Company
Family and Parenting Perks and Benefits Health Care & Insurance Financial & Retirement Professional Support Vacation and Time off
Submitted by Employees
View more benefits 
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