Process Excellence-Deputy Manager

Job Role & Responsibility/Designation: Quality and Process Excellence

Delivery Process/ Function Name: Quality

Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute

Skills (Must Have):

Program management & change management

Problem solving tools/ analytical skills

Excellent communication / interpersonal, facilitation skills

High energy level, confident, assertive and team player

Experience (Minimum):

•Consulting Experience

• Minimum 2 years as Quality & Process Excellence practitioner & total 5 years of Experience.

•Experience of managing team of quality practitioners.

•Strong functional knowledge of Six Sigma, Statistical tools, Quality & Process re-engineering

Exposure to ISO, CMMi or COPC will be added advantage

•Consulting experience in Shared Services Set up/BPO space is desirable

Job Description:

• Responsible for driving quality initiatives for Wipro / Client Accounts.
• Working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes

•Leverage business optimization & innovation tools & application for process re-engineering

•Benchmarking processes, Mgmt dashboard set up & building the best practices repository.

•Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship

•Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation

5 days WFO

Location: Hyderabad