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Pyspark Lead Developer
Wipro
posted 3 days ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
Do
Oversee and support process by reviewing daily transactions on performance parameters
Handle technical escalations through effective diagnosis and troubleshooting of client queries
Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
Deliver
No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance
Mandatory
Skills:
Experience5-8 Years.
Employment Type: Full Time, Permanent
Read full job description
What people at Wipro are saying
Rating based on 7 Lead Developer
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Likes
Encourage to upskill always and be relevant in the industry
- Skill development - Excellent
+4 more
Dislikes
Salary and promotion processes
Lead Developer salary at Wipro
reported by
47
employees
with 6-14
years exp.
₹10.5
L/yr - ₹34.5
L/yr
9%
less
than the average Lead Developer Salary in India
View more details
What Wipro employees are saying about work life
based on 57.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Wipro Benefits
Submitted by Company
Family and Parenting Perks and Benefits Health Care & Insurance Financial & Retirement Professional Support Vacation and Time off
Submitted by Employees
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