ACT Fibernet Reviews

Likes

I learned the work by my co-workers, whatever the complaints/tickets are given by me i make 100% troubleshoot, without repeating that problem. Excellent Team Leader. Actually i had applied for NOC Position i'm CCNA Certified, but they placed in Field job. Any how i learned ground work. If there is any vacant in NOC Please Provide notify me,i want to job again in ACT. I left the job because of i'm under training in Network Bulls for CCIE (Routing & Switching).

Dislikes

There is no balancing in Life. Full of Pressure by Head. Whatever the complaints some days we worked from 8 AM-12 AM also in Feild. But there is no support given by company for 1-hour late coming to Feild. And main thing is Politics main by TL's and senior executive.

Work

Troubleshooting the complaints

Likes

Yes act is a great platform for freshers to start the career,good management support they carees more safety to workers,if u have any problem u can direct call ur HR and tell to him he will find better solution to it..for freshers the salary package is gud comparing to other networking company,they provide training till u r fit in your department,i worked past 7 month in ACT as a network engineer yes I love my workplace❤

Dislikes

Timing is the only thing otherwise it's a gud platform to start your career

Work

In my experience I worked in fault&repair department it quit changing for me to identify fault in different ways

Likes

My career journey at ACT fibernet is really awesome experience to work and I got a wonderful team leader to motivate me and to get clear output of me and i learned on field service working skills and my salary package is good no more hesitation on that salary is on time arrival so no issues in that part. My work environment is on filed service.

Dislikes

It's a field service oriented job and i have to ride my bike around 45km a day which results me in back pain at this age under my doctor guidance i resigned the job with my full conscious.

Work

My work process is service providing for coustmer like going to on Field and enquiring the error and rectifying the error.

Likes

I Like about ACT fibernet is good team work and very supportive employees specially hr management are very good . the only sensitive thing among technicians is that they jokes and hurts team person by passing in vulgar languages but not to customers. rest of all management are excellent team leader, Assistant Manager, general manager all are very good and helping mind, i had seen customer interaction is just on top level , once or twice in a week customer interaction training use to give to every employee. this is the main service i saw is very nice.

Dislikes

i just seen technicians don't respect each other, always a communication issue between them. but for customers interaction is good.

Work

exciting

Likes

Work Process ,job security it is a good company for above team lead

Dislikes

Politics at different level ,work life balance is a terrible and no proper carrer growth at all appraisals are waste they don’t see the employee work and there are many things .

Work

Daily routine there is no scope to learn more and they don’t give us any chances to prove ..no technical training for Network engineers like configuration switches etc sure any employee below team leader will disappoint

Likes

Really to say manager above position are good not for the engineer. Literally doing partiality on the basis of language, caste etc.. sri rama rohit he is one of the worst manager ever seen in my life. Even he doesn't know anything he is dominating ever one and our management is also support these kind of shitty managers...

Dislikes

Managment, manager and everything. No body shouldn't spoil there life bcoz of this kind of comany

Work

Only shit shit only shit of management

Likes

Very good company to work with, as you don't feel like your working with a stranger, because the work culture of the company make you feel like you're with your own family......A employee get a complete respect with your management team and it's an HR driven company, over all feels happy with the company.

Dislikes

No way

Work

My designation is Quality Analyst, where I do process audits to find out gaps to identify where ever the coaching is required to an associate to make my customer feels happy to get that customer delight.

Likes

Our CEO is captain of the our organisation he is always think ground level employees but What happen who is got good manager he will be lucky otherwise no opportunity to get in this organisation

Dislikes

I have 6 years of experience in this organisation I did great job here still I am begging for my growth

Work

I have to do KYC verification who has taken ISP from my company I have to check their kyc details and publish the dashboards to branches and do follow up with branches team

Likes

Good overall work environment and culture. Good place to learn in formative years

Dislikes

Poor work life balance and less growth options for service delivery AMs

Work

Generally speaking my work was challenging as I was a AM for service delivery in fault repair wherin I was responsible for the entire operations for customer complaint s for a branch.The job was hectic and repetitive with very less work life balance.

Likes

In India ACT is one of the Best ISP where every Employee get Respect and we can Learn New this Every day.

Dislikes

You Can't Expect More Package and Promotions

Work

I Worked As Executive Engineer In Reach Department where we build New Areas for IP Service as per Business Demand. And I have also worked as Installation Engineer and Fault Repair Engineer where I have built my Self as a Professional Telecom Engineer