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Citizens Alliance

3.7

based on 82 Reviews

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Citizens Alliance Junior Executive Reviews

Updated 15 Apr, 2025

Category Ratings

3.9

Company Culture

3.9

Work-Life Balance

3.9

Skill Development

3.7

Work Satisfaction

3.4

Job Security

3.4

Salary

3.2

Promotions

What employees say about Citizens Alliance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

100% employees reported

Strict (9am - 6pm)

71% employees reported

No travel

83% employees reported

View more detailed insights

Gender based rating

3.6

Rated by Women

20 reviews

4.0

Rated by Men

15 reviews

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Top Mentions in Citizens Alliance Junior Executive Reviews

35 reviews found

Sort By: Popular

Junior Executive in Kolkata

Full Time

Content Management (Print / Online / Electronic) Department

3.0

updated on 14 Jun 2025

Likes

Sumit Dutta, he is the best trainer in CAPL. He trained us very well and explained things very well.

Dislikes

TL behaviour is very rude, also managers. There are some new TLs, I would say they don't deserve to be TLs.You can't become a good TL just by clearing IJP. Besides, the management system is very bad which I didn't like at all.The salary is very low.I have also seen that old employees who have worked for 2 years have not received anysalary increment.Besides, after we hit the floor, we are told to forget everything we learned in training.This company has two buildings, one is Millennium City and the other is Genesis. These two buildings have two different rules, which I don't like at all.Quality analysts who audit calls make up their own rules.Sometimes QC give away fatal for without no reason. The condition of the girls' bathroom at the Genesis Building is very poor.There are only two washrooms and there is no ventilation inside the washrooms so the nasty fumes cannot escape.Sometimes there are long lines because there are only two bathrooms, which wastes a lot of time on our bathroom breaks.When we went to tell TL about this problem, our TL said we took too many breaks.This problem has been going on for a long time and there is no solution to this problem....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Junior Executive in Kolkata

Full Time

Junior executive Department

1.0

updated on 19 Oct 2024

Likes

Only holidays are good .

Dislikes

First of all Hiring was done as inbound process but both inbound and outbound were done . Management is very bad . There is no job security in this company which can be kicked out by the management at any time . In this company, the management's mistakes do not mean they are wrong, only the agents' mistakes are wrong . Some managers and some CCU leads use it very poorly and very badly. No matter how well you do, at the end of the year, if you are not a familiar face, you will give a very bad grade, which results in a very bad and low salary increase . Worst company in my opinion my one year and three months experience is very bad....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Voice / Blended Department

5.0

updated on 14 Feb 2025

Likes

Very good environment and good work ..

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Operations, Maintenance & Support Department

4.0

updated on 16 Oct 2023

Likes

I'm very happy to be an employee of CAPL. The seniors and TL & QC in the office are very helpful. The environment of the office is very good so it's nice to work and there no salary issue.

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Junior Executive in Kolkata

Full Time

Operations Department

3.0

updated on 17 Oct 2023

Likes

For Government Holidays like working at Citizens Alliance.

Dislikes

Not enough salary amount.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Operations, Maintenance & Support Department

5.0

updated on 16 Oct 2023

Likes

Yes, I like it because the environment is good and there is job satisfaction.

Dislikes

No 👎

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Junior Executive in Kolkata

Full Time

Business Department

4.0

updated on 16 Oct 2023

Likes

Good atmosphere and supportive TL and QC

Dislikes

Salary structure about CTC

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Customer Success Department

5.0

updated on 03 Nov 2023

Likes

Holidays, work time, Shift timing

Dislikes

No dislike about this company.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Junior Executive in Kolkata

Full Time

Customer Success Department

5.0

updated on 16 Oct 2023

Likes

I like the office environment

Dislikes

All things I like about the company. There is nothing which I am not liked.

Work Details

Work days: Monday to Saturday (Strict Timings)

Junior Executive in Kolkata

Full Time

Operations, Maintenance & Support Department

4.0

updated on 17 Oct 2023

Likes

Government Holidays Office Management Office Culture

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Service Delivery Department

5.0

updated on 17 Oct 2023

Likes

Target less and tension free work

Dislikes

Salary increment

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Operations Department

5.0

updated on 18 Oct 2023

Likes

Salary on time.

Dislikes

There is actually nothing to say.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Customer Success Department

5.0

updated on 17 Oct 2023

Likes

I love the all things of Citizens Alliance.

Dislikes

Nothing.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Junior Executive in Kolkata

Full Time

Operations, Maintenance & Support Department

4.0

updated on 16 Oct 2023

Likes

Environment and colleagues also the system

Dislikes

Nothing but sometimes it's unpredictable

Work Details

Work days: Monday to Saturday (Flexible Timings)

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HQ - Noida, India

501-1k Employees

People also ask about Citizens Alliance's Junior Executives

Is Citizens Alliance a good place to work for Junior Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 35 employee reviews, it's clear that most junior executives have an average experience working at Citizens Alliance. Company culture holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2.

Does Citizens Alliance pay their Junior Executives well?

According to AmbitionBox reviews, Citizens Alliance junior executives rate their salary and benefits at 3.4 out of 5, based on 35 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Citizens Alliance's junior executives salaries here and to read reviews specifically about salary and benefits at Citizens Alliance for junior executives, click here .

How is the work culture at Citizens Alliance for Junior Executives?

Work culture at Citizens Alliance for junior executives is rated 3.9 out of 5 by 35 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Citizens Alliance for Junior Executives?

Based on 35 reviews on AmbitionBox, Citizens Alliance's junior executives rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Citizens Alliance.

Citizens Alliance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 35 Citizens Alliance reviews submitted by Citizens Alliance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Citizens Alliance is the right company for you. 100% of employees reported...