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Lester Infoservices

3.3

based on 139 Reviews

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Lester Infoservices Customer Support Officer Reviews

Updated 18 Apr, 2025

Category Ratings

4.4

Work-Life Balance

3.7

Salary

3.6

Company Culture

3.5

Work Satisfaction

3.4

Skill Development

3.0

Promotions

2.9

Job Security

What employees say about Lester Infoservices?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Strict (5.30pm - 3.30am)

34% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

2 reviews

3.7

Rated by Men

8 reviews

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10 reviews found

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Customer Support Officer

PRODUCTION Department

3.0

updated on 17 May 2019

Likes

SOME OF THE TEAM COACHES ARE HELPFUL ESPECIALLY FAUZAN ANS SPEAKING ABOUT WORK IT;S NOT THAT HARD ANYONE CAN WORK HERE

Dislikes

THE MANAGER HE IS TERRIBLE. HE NEVER THINKS ABOUT HIS EMPLOYEES ALL HE THINKS HOW THE COMPANY CAN BENEFIT. RUDE BEHAVIOR WITH AGENTS. IT LOOKS LIKE HE IS A SCHOOL MONITOR THAN A MANAGER. YOU DON'T GET PAID FOR EXTRA LOG IN HOURS. MOST OF THE TIME WE HAD TO WORK FOR 25 TO 30 MINITUES EXTRA WITHOUT EXTRA PAY.

Work Details

GENERALLY SPEAKING, MY WORK WAS QUITE EASY. AT THE START YOU MAY FIND DIFFICULTY BUT AS YOU WILL LEARN SLOWLY YOU CAN EARN GOOD INCENTIVES QUITE EASILY

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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HQ - East Haven, Connecticut, United States Of America

BPO

201-500 Employees (India)

Internet

People also ask about Lester Infoservices's Customer Support Officers

Is Lester Infoservices a good place to work for Customer Support Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 10 employee reviews, it's clear that most customer support officers have an average experience working at Lester Infoservices. Work-Life balance holds the highest rating at 4.4, while job security is rated the lowest amongst all factors at 2.9.

Does Lester Infoservices pay their Customer Support Officers well?

According to AmbitionBox reviews, Lester Infoservices customer support officers rate their salary and benefits at 3.7 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Lester Infoservices's customer support officers salaries here .

How is the work culture at Lester Infoservices for Customer Support Officers?

Work culture at Lester Infoservices for customer support officers is rated 3.6 out of 5 by 10 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Lester Infoservices for Customer Support Officers?

Based on 10 reviews on AmbitionBox, Lester Infoservices's customer support officers rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Lester Infoservices.

Lester Infoservices Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 Lester Infoservices reviews submitted by Lester Infoservices employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Lester Infoservices is the right company for you. 100% of employees re...