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Ola Cabs

3.3

based on 2k Reviews

Company Overview

Associated Companies

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Ola Cabs Customer Care Executive Reviews

Updated 20 Dec, 2024

Category Ratings

4.3

Salary

3.6

Work-Life Balance

3.6

Skill Development

3.4

Company Culture

3.3

Job Security

3.3

Promotions

3.3

Work Satisfaction

What employees say about Ola Cabs?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

81% employees reported

Flexible timing

54% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

4.7

Rated by Women

8 reviews

2.6

Rated by Men

17 reviews

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Top Mentions in Ola Cabs Customer Care Executive Reviews

33 reviews found

Sort By: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

updated on 08 Oct 2024

Likes

Hii. Osm company but new manager came he make worst

Dislikes

New manager came spoiler

What people are saying about Ola Cabs

View All

a digital marketer

Now UBER, OLA, RAPIDO should start launching boats!

After looking at the condition of Gurgaon roads and traffic ... read more

Got a question about Ola Cabs?Ask anonymously on communities.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

updated on 02 May 2023

Likes

Promotions and growth in very lesser time

Dislikes

If you talk about mine I didn't got any hike for all these years.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Full Time

Customer Success Department

5.0

updated on 02 Dec 2023

Likes

Management and helpful

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Ola Cabs Customer Care Executive Reviews based on locations

Customer Care Executive

Play sales Department

5.0

updated on 23 May 2020

Likes

All ok.yes yes they're supportive.

Dislikes

No dislike

Work Details

Customer care executive

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore Rural

Corporate Training Department

5.0

updated on 23 Apr 2022

Likes

Ola is good family to all employees... henceforth very supportive and helpful to all

Dislikes

Team leader is not good, no supportive to agents

Work Details

Work pressure was normal...but due to team leader the job looks like hectic nd pressure

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Ola Cabs.

Customer Care Executive in Mumbai

Cce Department

2.0

updated on 10 Mar 2018

Likes

Employee who world's at ola are suffering from lot's of pressure. No job security and unexpected work pressure,However i left the company

Dislikes

Not properly guidance

Customer Care Executive in Bangalore / Bengaluru

Customer Support Department

1.0

updated on 16 Apr 2022

Likes

1. Employees are helpful 2. Cafeteria

Dislikes

1. There is no job security, regardless how experienced you are. 2. Poor leadership and management 3. No work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Customer Support Department

1.0

updated on 06 Oct 2020

Likes

Work is good but during this covid 19 ola has layed of the employees in bad situation, disappointed.

Dislikes

Disappointed

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Retail & B2C Sales Department

3.0

updated on 08 Oct 2020

Likes

Salary which they paid the only thing... But they fired most of their employees as we all knew due to this covid-19 situation and currently they hired and still hiring for lesser pay I heard from my few friends who still working there... there Job security is sick... But when I worked there all were good like management, process, shifts, salary package etc... But now it's not that much great to choose the job in this company... This is my major opinion.......Read More

Dislikes

Mainly management, HR panels,, managers and other top most people... No job security there in this company... They will fire in the name for company standards And ZTV or ZTP just like that as we all knew in covid-19 they fired thousands of employees...

Work Details

It was good at that point of time when I was tenured for two and a half years from 2016-2018... But now not the same as earlier....

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive

Retail & B2C Sales Department

4.0

updated on 27 Jan 2020

Likes

Good experience teammate also good, no job security, career growth quite difficult because lot of competitions, salary was great, work environment was good

Dislikes

Nothing everything was good

Work Details

Good working experience

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore Rural

Retail & B2C Sales Department

5.0

updated on 02 Mar 2022

Likes

It was great working there and learnt more from two and half years and overall it was good working with ANI.

Dislikes

No Job Security and they dont push to Higher Positions....

Work Details

Good....

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Csr Department

3.0

updated on 11 Apr 2018

Likes

The company was very good at the beginning and I love the fact that part of company and you can learn lot of new things

Dislikes

Compensation is good but no job security and lot of pressure will be there

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Customer service Department

5.0

updated on 20 Apr 2018

Likes

Heaven

Dislikes

Heaven

Work Details

CS executive

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore murugesh palya

Back Office Department

5.0

updated on 01 Oct 2020

Likes

I learn their how to speak to the customers

Dislikes

Nil

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

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HQ - Bangalore, India

Internet

5k-10k Employees (India)

Urban Transport

People also ask about Ola Cabs's Customer Care Executives

Is Ola Cabs a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 33 employee reviews, it's clear that most customer care executives have an average experience working at Ola Cabs. Salary & Benefits holds the highest rating at 4.3, while job security is rated the lowest amongst all factors at 3.3. Read reviews about salary & benefits and job security on AmbitionBox.

Does Ola Cabs pay their Customer Care Executives well?

According to AmbitionBox reviews, Ola Cabs customer care executives rate their salary and benefits at 4.3 out of 5, based on 33 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Ola Cabs is generally seen as a place that values and rewards its workforce fairly. You can know more about Ola Cabs's customer care executives salaries here and to read reviews specifically about salary and benefits at Ola Cabs for customer care executives, click here .

How is the work culture at Ola Cabs for Customer Care Executives?

Work culture at Ola Cabs for customer care executives is rated 3.4 out of 5 by 33 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Ola Cabs for Customer Care Executives?

Based on 33 reviews on AmbitionBox, Ola Cabs's customer care executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Ola Cabs. To read reviews about job security at Ola Cabs for customer care executives, click here .

Ola Cabs Customer Care Executive Reviews by Locations

Ola Cabs Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 33 Ola Cabs reviews submitted by Ola Cabs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ola Cabs is the right company for you. 81% of employees reported the working days at Ola Cab...