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Ola Cabs

3.3

based on 2k Reviews

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Ola Cabs Customer Support Executive Reviews

Updated 4 Oct, 2024

Category Ratings

3.8

Work-Life Balance

3.5

Salary

3.5

Work Satisfaction

3.4

Company Culture

3.3

Skill Development

3.1

Job Security

2.7

Promotions

What employees say about Ola Cabs?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

65% employees reported

Flexible timing

57% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

12 reviews

3.3

Rated by Men

16 reviews

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Top Mentions in Ola Cabs Customer Support Executive Reviews

29 reviews found

Sort By: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

Finance Department

5.0

updated on 18 Jun 2024

Likes

Reputed company very good experience in ola

Dislikes

Salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

updated on 14 Jun 2023

Likes

Not at all good 👎👎👎👎👎

Dislikes

👎👎👎👎👎👎👎👎 company only not good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Ola Cabs Customer Support Executive Reviews based on locations

Customer Support Executive in Koramangala

Full Time

Back Office Department

3.0

updated on 11 Jan 2023

Likes

Many people's will think that Ola is just for booking cabs, but no bcuz it also have a internal schem like insurance sales, ELectric Vehicle development, passion.

Dislikes

If peoples book a cab, without knowing them Ola will generate the policies and force them to pay the premium for the same.

Work Details

Work policy: Only at emergency times, WFH is available.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Koramangala

Contractual

Voice / Blended Department

4.0

updated on 11 Feb 2023

Likes

Learning experience good to work no politics.

Dislikes

Company culture is often layoffs, no job security.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Ola Cabs.

Customer Support Executive in Bengaluru Karnataka

Customer support executive Department

4.0

updated on 05 Oct 2020

Likes

Surrounding, colleague and work balance

Dislikes

No Transportation facilities.

Work Details

Work life is good

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Kormangala

Full Time

Customer Service Department

5.0

updated on 29 Nov 2022

Likes

Growth career

Dislikes

Everything is good

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Support Executive in Tavarekare Bangalore

Full Time

Customer Support Department

4.0

updated on 22 Nov 2022

Likes

Environment of the work space

Dislikes

Lay offs without informing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Support Executive in Navi Mumbai

Customer Support Department

3.0

updated on 05 Aug 2021

Likes

Work culture , coordination and management

Dislikes

Job insecurity, work pressure and targets to complete

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

5.0

updated on 18 Aug 2020

Likes

Good environment and good support.

Dislikes

There was an layoffs because of covid which effected most of the employees.

Work Details

So far it was good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Murgeshpalya

Customer Support Department

5.0

updated on 26 Apr 2022

Likes

Friendly environment and great experience to work with ola

Dislikes

Dislike about 1way cab, we would like more if there was 2way cab facility.

Work Details

It's was good so far

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

BPO Department

4.0

updated on 28 May 2019

Likes

First of all thank u for the organization who gave an opportunity to work with them. Work environment was good and lots of thing that I had learn. Our teammates was very helpful in any manner were we needs them. So thank u to given me such kind of opportunity were we put skill and potential for the company.

Dislikes

Not specify.

Work Details

In any manner from our side it wa good to work with the organization.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Murugesgpallya

Full Time

Retail & B2C Sales Department

4.0

updated on 26 May 2022

Likes

Management team were vey friendly, Helped a lot in difficult situation.

Dislikes

I only disliked the call flow other than that everything was okay for me. I want to rejoin if there is any openings.

Work Details

I joined as customer support executive in Ola. I used to handle inbound calls. It was fun when I was working there.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mumbai

Customer support Department

5.0

updated on 15 Mar 2019

Likes

Positive atmosphere

Dislikes

Not providing growth to the deserving and eligible people's

Work Details

Some time hectic but sorted

Work timings: Flexible Timings

Work related travel: This is a desk job.

Early morning work allownce , monthly Incentives

Customer Support Executive in Chakala

Lending Department

5.0

updated on 10 Jul 2020

Likes

This is my first job. Leaders are very helpful and supportive. environment good. I learnt from my company.

Dislikes

No.. there is nothing to dislike

Work Details

Good place to work. I worked in Ola lease department good experience I have.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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HQ - Bangalore, India

Internet

5k-10k Employees (India)

Urban Transport

People also ask about Ola Cabs's Customer Support Executives

Is Ola Cabs a good place to work for Customer Support Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 29 employee reviews, it's clear that most customer support executives have an average experience working at Ola Cabs. Work-Life balance holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.7.

Does Ola Cabs pay their Customer Support Executives well?

According to AmbitionBox reviews, Ola Cabs customer support executives rate their salary and benefits at 3.5 out of 5, based on 29 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Ola Cabs's customer support executives salaries here .

How is the work culture at Ola Cabs for Customer Support Executives?

Work culture at Ola Cabs for customer support executives is rated 3.4 out of 5 by 29 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Ola Cabs for Customer Support Executives?

Based on 29 reviews on AmbitionBox, Ola Cabs's customer support executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Ola Cabs.

Ola Cabs Customer Support Executive Reviews by Locations

Ola Cabs Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 Ola Cabs reviews submitted by Ola Cabs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ola Cabs is the right company for you. 65% of employees reported the working days at Ola Cab...