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Serco

4.3

based on 832 Reviews

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Serco "Work Environment" Reviews

Updated 16 Apr, 2025

90 reviews found

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Senior Executive Merchandising in Gurgaon / Gurugram

Merchant AIR (Refund) Department

4.0

updated on 28 Mar 2018

Likes

I like work environment and teammates...

Dislikes

Transport Issue

Work Details

Exciting

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Associate in Dehradun

Sales Support & Operations Department

5.0

updated on 15 Jun 2022

Likes

Nice place to work

Dislikes

Nice environment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Serco Interview Questions

A Sales Executive was asked Q. What is the transportation status?

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A Sales Associate was asked Q. What excites you about working in sales?

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A Customer Service Executive was asked Q. How would you handle pressure in a sales environment?

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An Analyst was asked Q. How do you crack situation-based interview questions?

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An Associate was asked Q. Short and long term goal

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Customer Service Executive in Chennai

RBAO Department

5.0

updated on 18 Mar 2019

Likes

Great working place

Dislikes

Appraisal

Work Details

Good environment, great people's

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Malad MUMBAI

Debit card operations Department

4.0

updated on 13 May 2021

Likes

Peace full place to work. Friendly environment as compared to other companies work pressure is less.

Dislikes

Increament

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read Serco Reviews based on designations

MIS Executive in Chennai

FMGC Department

5.0

updated on 23 May 2018

Likes

salary, career growth and work environment

Dislikes

nothing to say

Work Details

MIS Executive

Work days: Monday to Saturday (Flexible Timings)

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Customer Service Associate

Ethisalat Department

5.0

updated on 03 Dec 2019

Likes

Work environment is very good

Dislikes

Salary was not good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

TMC,CSR in Bangalore / Bengaluru

Tmc Department

4.0

updated on 17 May 2019

Likes

Good nice work place

Dislikes

salary is too less,working environment is ok ok ,no transport feslity

Work Details

Hectic

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Gurgaon / Gurugram

Non Voice Department

4.0

updated on 28 Oct 2022

Likes

The work environment is amazing, located at good location, feels like studying in collage rather than doing work in BPO.

Dislikes

I do not like cab facility and transport facility. Transport department are not very corporative they can drop anywhere they want. Salary transferred timely but salary is very low comparing to other good BPO companies.

Work Details

Work timings: Flexible Timings

Senior Collection Executive in Gurgaon / Gurugram

Operations Support Department

1.0

updated on 26 Oct 2019

Likes

Job security is good but salary was not good it's very low amount to serve in society. Appraisal also so cheap. Job timing is good work environment also

Dislikes

I am un happy with the salary part to serco bpo it's very lesser amount per monthly salary 8k to9 only it's not possible to serve this amount. Wen you hiring a employee management check a pay slab your company.your employee are happy either not because fast property your employer than management. Serco appraisal very much dissappointed its very low appraisal. Organization believes in politics ....Read More

Work Details

I am working at serco bpo in 2011 as a cellar sbi credit cards recovery press

Work timings: Strict Timings

Work related travel: This is a desk job.

Relationship Manager in Gurgaon / Gurugram

Call centre Department

4.0

updated on 01 Jun 2019

Likes

Working environment

Dislikes

Appraisal

Work Details

Good

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

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KPMG India

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HQ - Hook, England

Analytics & KPO

5k-10k Employees (India)

Defence & Aerospace

Engineering & Construction

IT Services & Consulting

People also ask about Serco

Is Serco a good place to work for?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 90 employee reviews, it's clear that most employees have a positive experience working at Serco. Work-Life balance holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 3.9. Read reviews about work-life balance and salary & benefits on AmbitionBox.

Does Serco pay their employees well?

According to AmbitionBox reviews, Serco employees rate their salary and benefits at 3.9 out of 5, based on 90 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Serco salaries here and to read reviews specifically about salary and benefits at Serco, click here .

How is the work culture at Serco?

Work culture at Serco is rated 4.1 out of 5 by 90 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Serco. To read reviews specifically about work culture at Serco, click here .

How is the job security at Serco?

Based on 90 reviews on AmbitionBox, Serco employees rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Serco, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Serco, click here .

Is work from home available at Serco?

According to AmbitionBox, 14% of Serco employees work from home permanently, 74% work from the office, and 12% follow a hybrid model, based on 23 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 90 Serco reviews submitted by Serco employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Serco is the right company for you. 31% of employees reported the working days at Serco as Monday ...

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Serco Salaries in India

Customer Service Associate 61 salaries	Unlock ₹0.9 L/yr - ₹4 L/yr
Senior Customer Service Executive 58 salaries	Unlock ₹1 L/yr - ₹4.3 L/yr
Customer Service Executive 50 salaries	Unlock ₹0.9 L/yr - ₹5 L/yr
Customer Care Executive 46 salaries	Unlock ₹1 L/yr - ₹3.2 L/yr
Team Lead 42 salaries	Unlock ₹1 L/yr - ₹6.1 L/yr