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Helo.ai by VivaConnect

4.0

based on 122 Reviews

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Helo.ai by VivaConnect Customer Care Executive Reviews

Updated 30 Jan, 2024

Category Ratings

4.3

Skill Development

4.1

Salary

4.0

Job Security

4.0

Work-Life Balance

4.0

Work Satisfaction

3.9

Promotions

3.8

Company Culture

What employees say about Helo.ai by VivaConnect?

Insights from employee reviews on AmbitionBox

Gender based rating

4.2

Rated by Women

3 reviews

5.0

Rated by Men

2 reviews

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6 reviews found

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Customer Care Executive in Mumbai

Full Time

Customer Success Department

5.0

updated on 24 Nov 2023

Likes

It;s impressive that the company supports employees in exploring different roles across departments based on their interests and expertise. But to have this opportunity, one needs to show their strong commitment towards their exiting responsibilities and consistently deliver results punctually.

Dislikes

You need to strictly follow HR policies. There is no excuse.

Customer Care Executive in Mumbai

Full Time

Non Voice Department

5.0

updated on 20 Oct 2023

Likes

You get to be a part of engagement activities regularly, helping us in interpersonal skills dev.

Dislikes

Even If You Have Taken a Half Day, You Are Required To Complete 6 Hours

Work Details

Work related travel: This is a desk job.

Customer Care Executive in Mumbai

Full Time

Voice / Blended Department

3.0

updated on 06 Jun 2023

Likes

Nothing

Dislikes

This is company is really very strict. all the time the client will pressure you. Every day there is a new update which becomes hard to understand because they want the work properly

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Read Helo.ai by VivaConnect Customer Care Executive Reviews based on locations

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Day to Day Office

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a deputy manager

50 Upvotes & I'll Quit My Job!

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HQ - Mumbai, India

Telecom

51-200 Employees (India)

People also ask about Helo.ai by VivaConnect's Customer Care Executives

Is Helo.ai by VivaConnect a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 6 employee reviews, it's clear that most customer care executives have a positive experience working at Helo.ai by VivaConnect. Skill development holds the highest rating at 4.3, while company culture is rated the lowest amongst all factors at 3.8.

Does Helo.ai by VivaConnect pay their Customer Care Executives well?

According to AmbitionBox reviews, Helo.ai by VivaConnect customer care executives rate their salary and benefits at 4.1 out of 5, based on 6 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Helo.ai by VivaConnect is generally seen as a place that values and rewards its workforce fairly. You can know more about Helo.ai by VivaConnect's customer care executives salaries here

How is the work culture at Helo.ai by VivaConnect for Customer Care Executives?

Work culture at Helo.ai by VivaConnect for customer care executives is rated 3.8 out of 5 by 6 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Helo.ai by VivaConnect for Customer Care Executives?

Based on 6 reviews on AmbitionBox, Helo.ai by VivaConnect's customer care executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Helo.ai by VivaConnect, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

Helo.ai by VivaConnect Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Helo.ai by VivaConnect reviews submitted by Helo.ai by VivaConnect employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Helo.ai by VivaConnect is the right company for you.