Standard Chartered Customer Support Executive salaries in India (Updated 2025)

Likes

-- Hybrid. 2 days office and 3 days WFH It depends on your team and manager. -- Good office environment, nice desk chair -- Monday to Friday working, rare to work on weekends in case of testing. Annual 10 days leave

Dislikes

...e past 2 years, no promotion, no new hiring in case of replacement (a team of 8. 3 resigned, still other 5 have the workload of the resigned 3 guys and no new recruitment) Compare your salary with a competitor company, you'll get to know the truth. -- No Festival leaves. No Diwali, no pongal No Vishu No onam. Yes you heard it. No leaves on Festivals. You have to work on those days, probably WFH of you're supporting other countries. You'll not even get Work from home remote location if you're from a city other than your office location. -- Leaves completely depends on your team. If someone asks for a leave on the same day of your request, priority matters! -- Promotions are joke Pay raises are an insult Recognitions are myth Career growth is misery!! So work for sometime, gain some experience. Get out of this company. Get your salary & level up and then come back to SCB. Repeat!! Yes. This is what many do here. -- Damn slow promotions. Internal switches are too tough and high competitive. Mostly based on recommendations. --Too much micro management. Now introduced an application which tracks every second of your work and are used while annual performance discussion. Never ever think of joining unless you join in a team where you are 100% sure you'll be recognised, well paid, have work life balance.

Likes

Lady employees are safe to work

Dislikes

No hike. No recognition.. lots of partiality about staffs... If u highlight anything respective employee will b targetted and will b punished either by not giving hike or by putting them under PIP... Have undergone much and not voicing out anything to keep myself safe...

Likes

It all depends on manger & VP if these people are good , your are on right track or else no comments. SCB is good.

Dislikes

...don’t join this unit if you are fresher or experienced, especially CI unit 1 . You need work monthly 3 Saturdays Atleast you won’t get pay for that , in middle of the week you get week off , no continuous week off 2. No shift allowance will be given to you even if you work till 9 , you need get 120% productivity 3. No appreciation how much you work 4. They won’t pay good & won’t promote you 5. If you raise your voice for shift allowance and Saturdays working it will directly impact your promotion and hike 6. They give hike of 2-3 % or else no hike 7. They won’t give holiday on public holidays They will prepare every month roster which day you need to work and which day you need take off 8 . This year -2024 nearly 4 people of my friends are at 0 % hike 9 . This unit don’t follow SCB policy (GBS India ) 10. At that time of appraisal you should not talk at all 11. I told my manger & VP each and every problem regarding pay & Saturday working still in progress did not even reacted 12 . I think this should reach GBS India and SCB 13 . I am not against SCB , this Credit intination unit (CPBB-GBS) literally plays without giving hikes

Likes

...ry day different shift. High pressure work environment due to high of attrition. Very poor salary and increment.

Dislikes

Worst place to work, poor salary with high politics. Entire hierarchy from top to bottom are double standard at standard chartered. Nothing to like as work balance is worst shifta are keep changing. Every day some or the other leave the organisation hence there is always openings. High attrition and high pressure at work with minimum salary. I give 1* for this worst place. Please think twice before join here.

Likes

Job security Bangalore office is good

Dislikes

1.There is no work life balance 2.Bull work 3.Under Market salary 4.There is no fun activity 5.there will be a stretch/extended support without any pay.. Eg: i will login by 12pm and will logout by 2am.. Started like this after covid and till 2023 feb it is happening 6.short of resource and managing with few staffs 7.Poor retention policy on experienced staff