Sutherland Global Services Customer Service Salaries by 30+ Employees (Updated 2025)

0 - 4 years exp.

₹2 Lakhs - ₹4 Lakhs

Avg. annual salary

Monthly In-hand Salary

Customer Service Salary at Sutherland Global Services ranges between ₹2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 30 latest... Read more

21% less than the average Customer Service Salary in BPO Companies for 0 - 4 years of experience

Interested in this particular role? 1 job opening

Last Updated: 18 May 2025

Companies similar to Sutherland Global Services for Customer Service

Company name	Avg Annual Salary	Open Jobs
IGT Solutions Customer Service Salary 0 - 3 years exp. (12 salaries)	₹1.5 L/yr - ₹3.9 L/yr 9% less
Genpact Customer Service Salary 0 - 3 years exp. (7 salaries)	₹2.5 L/yr - ₹7.6 L/yr 55% more	1 job opening
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Teleperformance Customer Service Salary 0 - 6 years exp. (108 salaries)	₹1.4 L/yr - ₹4 L/yr 20% less

Concentrix Corporation Customer Service Salary 0 - 6 years exp. (99 salaries)	₹1.9 L/yr - ₹5 L/yr 9% more
Tech Mahindra Customer Service Salary 0 - 4 years exp. (81 salaries)	₹1.7 L/yr - ₹4.5 L/yr 7% less	17 job openings

Sutherland Global Services Customer Service salaries by

Years of experience	Avg. annual salary
Fresher (7 salaries)	₹2 L/yr - ₹4 L/yr
1 year (7 salaries)	₹2 L/yr - ₹4 L/yr
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2 years (9 salaries)	₹2 L/yr - ₹4 L/yr
3 years (3 salaries)	₹2 L/yr - ₹3.6 L/yr
4 years (4 salaries)	₹2.5 L/yr - ₹4 L/yr

Similar Designation Salaries at Sutherland Global Services

Similar Designation	Avg. annual salary
Senior Associate Salary (1.9k salaries)	₹1.8 L/yr - ₹8 L/yr
Customer Service Associate Salary (1.7k salaries)	₹1 L/yr - ₹5.2 L/yr
Login to view exact salary
Customer Service Executive Salary (725 salaries)	₹1.2 L/yr - ₹5 L/yr
Process Associate Salary (667 salaries)	₹1.3 L/yr - ₹5 L/yr
Team Lead Salary (640 salaries)	₹1.9 L/yr - ₹8.5 L/yr
Customer Support Executive Salary (486 salaries)	₹1 L/yr - ₹5.5 L/yr
Customer Support Associate Salary (427 salaries)	₹1 L/yr - ₹4 L/yr
Technical Support Engineer Salary (298 salaries)	₹1.8 L/yr - ₹6.9 L/yr
Customer Care Executive Salary (266 salaries)	₹0.9 L/yr - ₹5.1 L/yr
SME Salary (237 salaries)	₹2.2 L/yr - ₹9 L/yr

View more similar designations

Top trending discussions

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Salary Discussions, Hike & Promotions

a full stack developer

No Salary Discussion in My Appraisal — What’s Your Experience?

In my appraisal meeting, they didn’t ask or discuss my expectations about my salary or hike percentage. The entire discussion was only about feedback and performance review. After the meeting, I asked why they didn’t allow me to share my expectations or reveal my hike numbers. They told me that the hike numbers would be decided only by the owner and then they would inform me. I feel an appraisal meeting should include open discussion about both performance and future expectations. What are your thoughts? Does this happen in your company too?

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Salary related reviews for Sutherland Global Services

2.6

Rated by 8 employees for salary & benefits

Customer Service in Hyderabad / Secunderabad

Customer Support Department

4.0

• updated on 18 May 2021

3.0

for Salary and Benefits

Likes

Good work environment culture. Good team work and the manegement is transparent. Community policies are good.all those things they given good salary hike and bonus every year.

Promotions - Good

+1 more

Dislikes

There is a lot of politics and the management doesn't address our issues.salary is decent but career growth is to slow

Seller Support Associate in Kottayam

Full Time

Sales & Business Development Department

3.0

• updated on 24 Apr 2025

3.0

for Salary and Benefits

Likes

Good for those who want high air conditioning, regualar salary, yearly Amazon 1000 Rs voucher

Job security - Good

Dislikes

No Personal development, no promotions, favouritism, No good work life balance, three months rotational shifts causes health issues etc.

Skill development - Poor

+2 more

Customer Service Associate in Kochi

Full Time

Customer Success, Service & Operations Department

5.0

• updated on 30 Mar 2025

5.0

for Salary and Benefits

Likes

The work culture is very peaceful and the salary is pretty fair compared to other other companies as Sutherland provides a much better package even to freshers. The best salary packages in the industry.

Salary - Excellent

+5 more

Dislikes

If you are hired on a contractual basis like I was there is no job security at all if the process to which you are hired is unsuccessful or if there is no more requirement for so many head counts they will just as you to go home. Maybe you will be notified a 2 days or maximum a week before that to just casually they will tell you may lose your job and they will just tell you to go home. Since they are hiring you for a contractual role you won't get any compensation or any other supports.

Job security - Bad

Technical Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• updated on 12 Mar 2025

4.0

for Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Salary - Good

+2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Company culture - Poor

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• updated on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

see more salary related reviews

Sutherland Global Services Customer Service Salary FAQs

What is the salary of Customer Service at Sutherland Global Services ?

The average salary of a Customer Service at Sutherland Global Services in India typically ranges from ₹2.0 Lakhs to ₹4.0 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service at Sutherland Global Services earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Sutherland Global Services employees in India.

What is the estimated take home salary of a Customer Service at Sutherland Global Services in India?

The estimated take-home salary of a Customer Service at Sutherland Global Services in India typically ranges from ₹21,957 to ₹23,441 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service at Sutherland Global Services ?

To be a Customer Service at Sutherland Global Services in india, the key skills required include:

- Customer Service
- Management
- Service Sales
- Quality Monitoring
- KPI

These skills are highly valued at Sutherland Global Services and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Sutherland Global Services for Customer Service in India?

Genpact	₹2.5 Lakhs to ₹7.6 Lakhs per year
Concentrix Corporation	₹1.9 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Customer Service in companies similar to Sutherland Global Services in India?

The salary of a Customer Service at companies similar to Sutherland Global Services in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹1.7 Lakhs to ₹4.5 Lakhs per year
IGT Solutions	₹1.5 Lakhs to ₹3.9 Lakhs per year
Teleperformance	₹1.4 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service at Sutherland Global Services in India?

The salary growth for a Customer Service at Sutherland Global Services depends on factors such as experience, performance, and promotions. On average, a Customer Service can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹4.0 Lakhs per year
1 year	₹2.0 Lakhs to ₹4.0 Lakhs per year
2 years	₹2.0 Lakhs to ₹4.0 Lakhs per year
3 years	₹2.0 Lakhs to ₹3.6 Lakhs per year

and so on.

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Sutherland Global Services Customer Service Salaries

Sutherland Global Services Customer Service salary in India ranges between ₹2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 30 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.