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Sutherland Global ServicesWork with us

3.5

based on 7.7k Reviews

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Sutherland Global Services Customer Service Reviews

Updated 29 Jun, 2025

Category Ratings

3.6

Company Culture

3.6

Job Security

3.6

Work-Life Balance

3.6

Skill Development

3.3

Work Satisfaction

2.6

Salary

2.6

Promotions

What employees say about Sutherland Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

100% employees reported

Flexible timing

67% employees reported

Within city

50% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

3 reviews

2.9

Rated by Men

4 reviews

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8 reviews found

Sort By: Popular

Customer Service in Hyderabad / Secunderabad (working remotely)

Full Time

Customer Success Department

5.0

updated on 29 Dec 2023

Likes

It is the good place to work

Dislikes

Salary package and transportation

Customer Service in Chennai

Full Time

Non Voice Department

1.0

updated on 21 Jun 2023

Likes

DONT CHOOSE SUTHERLAND GLOBAL SERVICE.

Dislikes

There is not warranty for your job.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service in Kochi

Intern

Customer Success Department

5.0

updated on 04 Feb 2025

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service in Hyderabad / Secunderabad

Intern

Customer Success Department

1.0

updated on 21 Jul 2024

Likes

Pathetic company

Dislikes

Everything about this pathetic company

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read Sutherland Global Services Reviews based on similar designations

Customer Service in Navi Mumbai

Na Department

2.0

updated on 22 Apr 2022

Likes

Not at all would never recommend anyone to work

Dislikes

The Management is very bias with the favourite people as well the transportation facilities is hell 12 hours at work and the shifts adjustment is more worse

Work Details

Hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service in Hyderabad / Secunderabad

Customer Support Department

4.0

updated on 18 May 2021

Likes

Good work environment culture. Good team work and the manegement is transparent. Community policies are good.all those things they given good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues.salary is decent but career growth is to slow

Work Details

I like to work with sutherland. Because of it is very reputed companies. If I select for the job I learn new things.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Jobs at Sutherland Global Services

View All

Consultant - Customer Service

Chennai

1 - 4 Yrs

Not Disclosed

BPO

10k-50k Employees (India)

Facility Management Services

Recruitment

People also ask about Sutherland Global Services's Customer Services

Is Sutherland Global Services a good place to work for Customer Services?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 8 employee reviews, it's clear that most customer services have an average experience working at Sutherland Global Services. Company culture holds the highest rating at 3.6, while salary & benefits is rated the lowest amongst all factors at 2.6.

Does Sutherland Global Services pay their Customer Services well?

According to AmbitionBox reviews, Sutherland Global Services customer services rate their salary and benefits at 2.6 out of 5, based on 8 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Sutherland Global Services's customer services salaries here .

How is the work culture at Sutherland Global Services for Customer Services?

Work culture at Sutherland Global Services for customer services is rated 3.6 out of 5 by 8 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Sutherland Global Services for Customer Services?

Based on 8 reviews on AmbitionBox, Sutherland Global Services's customer services rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Sutherland Global Services.

Sutherland Global Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Sutherland Global Services reviews submitted by Sutherland Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Sutherland Global Services is the right company for you. ...