Zepto Customer Support Associate Salaries by 5 Employees

1 - 2 years exp.

₹2.8 Lakhs - ₹4 Lakhs

Avg. annual salary

Monthly In-hand Salary

Customer Support Associate Salary at Zepto ranges between ₹2.8 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 5 latest salaries received from... Read more

11% more than the average Customer Support Associate Salary in Internet Companies for 1 - 2 years of experience

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Last Updated: 10 Dec 2024

Companies similar to Zepto for Customer Support Associate

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BigBasket Customer Support Associate Salary 0 - 3 years exp. (122 salaries)	₹1.6 L/yr - ₹3.5 L/yr 24% less
Flipkart Customer Support Associate Salary 0 - 3 years exp. (32 salaries)	₹1.7 L/yr - ₹4.2 L/yr 12% less
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Indiamart Intermesh Customer Support Associate Salary 0 - 4 years exp. (25 salaries)	₹1 L/yr - ₹3.6 L/yr 20% less

Eternal Limited Customer Support Associate Salary 0 - 4 years exp. (18 salaries)	₹1.1 L/yr - ₹4.5 L/yr 11% less
Udaan Customer Support Associate Salary 1 - 6 years exp. (10 salaries)	₹3.2 L/yr - ₹4 L/yr 15% more
OLX Customer Support Associate Salary 0 - 7 years exp. (9 salaries)	₹2.2 L/yr - ₹5 L/yr 12% more
Lenskart Customer Support Associate Salary 0 - 2 years exp. (8 salaries)	₹3 L/yr - ₹4.5 L/yr 16% more
CARS24 Customer Support Associate Salary 2 - 5 years exp. (7 salaries)	₹3.3 L/yr - ₹4.5 L/yr 22% more

Swiggy Customer Support Associate Salary 0 - 5 years exp. (7 salaries)	₹1.5 L/yr - ₹4 L/yr 14% less
Uber Customer Support Associate Salary 0 - 4 years exp. (5 salaries)	₹1.8 L/yr - ₹3.1 L/yr 33% less
Care Health Insurance Customer Support Associate Salary 1 - 4 years exp. (4 salaries)	₹1.8 L/yr - ₹4 L/yr 24% less
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Ola Cabs Customer Support Associate Salary 2 - 5 years exp. (3 salaries)	₹2.3 L/yr - ₹3.1 L/yr 12% less

Zepto Customer Support Associate salaries by

Years of experience	Avg. annual salary
1 year (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
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2 years (3 salaries)	₹2.8 L/yr - ₹4 L/yr

Similar Designation Salaries at Zepto

Similar Designation	Avg. annual salary
Customer Service Associate Salary (29 salaries)	₹2.5 L/yr - ₹4.3 L/yr
Customer Support Executive Salary (20 salaries)	₹2 L/yr - ₹4 L/yr
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Senior Associate Salary (13 salaries)	₹3.5 L/yr - ₹6.7 L/yr
Customer Care Executive Salary (6 salaries)	₹3 L/yr - ₹4 L/yr
Customer Service Officer Salary (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
Customer Service Executive Salary (16 salaries)	₹2.5 L/yr - ₹4.5 L/yr
Process Associate Salary (4 salaries)	₹3 L/yr - ₹3.5 L/yr
Customer Service Representative Salary (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
Sales Executive Salary (3 salaries)	₹1.5 L/yr - ₹2.5 L/yr
Senior Customer Service Executive Salary (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

View more similar designations

What people are saying about Zepto

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an executive

Is Zepto in Trouble? Cafes Shut, License Suspended, and Too Much Cash Burn

Zepto’s been in the news a lot lately and not for the best reasons. Their warehouse in Dharavi just had its food license suspended because of hygiene issues like fungal growth and expired items. And at the same time, they shut down their Zepto Cafes in Delhi and Chandigarh. Feels like something’s definitely off behind the scenes. On paper, their revenue doubled to Rs.4,454 crore last year but they’re still running at a Rs.1,248 crore loss. What’s scarier is their cash burn Rs.300 crore a month. That’s wild, even for a fast growing startup. Now they’re also dealing with antitrust cases, worker strikes, and tons of customer complaints online. From delivery king to damage control, Zepto really needs to slow down and fix what’s broken before things spiral.

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Salary related reviews for Zepto

Deputy Manager in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• updated on 11 Mar 2025

1.0

for Salary and Benefits

Likes

NOTHING IS THERE THAT I LIKES IN ZEPTO

Dislikes

1.PAYING DIFFERENT SALARY FOR SAME POST AND DESIGNATION 2.NO SKILL DEVELOPMENT 3.TOXIC WORK CULTURE SENIOR MANAGERS DONT BEHAVE PROPERLY giving termination warnings. 4.24x7 JOB no week offs even store managers have to work on festival too 5.Noone ready to help 6.late nights meetings and calls

Salary - Bad

+6 more

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• updated on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• updated on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Quality Control Team Lead in New Delhi

Full Time

Engineering - Software & QA Department

1.0

• updated on 15 Jun 2025

4.0

for Salary and Benefits

Likes

Only reason people switch to Zepto because they offer good hike & salary packages..

Salary - Good

Dislikes

Zero work life balance, No Sundays, No National Holidays & Leavs are rarely approved. 9-10 Hour shifts which never ends. You are asked to attend office calls & meetings irrespective of your leave / weekly offs. Toxic culture.

Skill development - Poor

+5 more

Managing Partner in Hyderabad / Secunderabad

Full Time

Sales & Business Development Department

1.0

• updated on 12 Jun 2025

1.0

for Salary and Benefits

Likes

I worked for zepto for 7 months I didn't get any salary from 21 - 03 - 2024 to 30 - 04 - 2025 i reached out hr team but they didn't respond and 40 completed but I didn't get any salary

Dislikes

No salary for my work

Salary - Bad

+6 more

see more salary related reviews

Zepto Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Zepto ?

The average salary of a Customer Support Associate at Zepto in India typically ranges from ₹2.8 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Customer Support Associate at Zepto earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Support Associate Salaries at Zepto can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Zepto employees in India.

What is the estimated take home salary of a Customer Support Associate at Zepto in India?

The estimated take-home salary of a Customer Support Associate at Zepto in India typically ranges from ₹23,020 to ₹24,488 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Zepto. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Zepto for Customer Support Associate in India?

CARS24	₹3.3 Lakhs to ₹4.5 Lakhs per year
Lenskart	₹3.0 Lakhs to ₹4.5 Lakhs per year
Udaan	₹3.2 Lakhs to ₹4.0 Lakhs per year
OLX	₹2.2 Lakhs to ₹5.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Zepto, depending on the role and experience level.

What is the salary of a Customer Support Associate in companies similar to Zepto in India?

The salary of a Customer Support Associate at companies similar to Zepto in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Eternal Limited	₹1.1 Lakhs to ₹4.5 Lakhs per year
Ola Cabs	₹2.3 Lakhs to ₹3.1 Lakhs per year
Flipkart	₹1.7 Lakhs to ₹4.2 Lakhs per year
Swiggy	₹1.5 Lakhs to ₹4.0 Lakhs per year
Indiamart Intermesh	₹1.0 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at Zepto in India?

The salary growth for a Customer Support Associate at Zepto depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Zepto:

Experience	Average Salary Range
1 year	₹2.8 Lakhs to ₹3.6 Lakhs per year
2 years	₹2.8 Lakhs to ₹4.0 Lakhs per year

and so on.

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Zepto Customer Support Associate Salaries

Zepto Customer Support Associate salary in India ranges between ₹2.8 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Zepto latest salaries received from various employees of Zepto.