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Adobe Technical Support Executive Interview Questions and Answers

Updated 19 Apr 2022

Adobe Technical Support Executive Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Amcat test

Round 2 - Technical 

(1 Question)

  • Q1. What is a graphic card and its use?

Interview Preparation Tips

Topics to prepare for Adobe Technical Support Executive interview:
  • Computer science basics
Interview preparation tips for other job seekers - Keep hustling until unless you achieve your goals.

Skills evaluated in this interview

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a client servicing executive
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I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. Questions on Network Server, Domains and IP addresses
  • Q2. Generic question about my past working experience and Who Am I and Why Should I be part off the Organization.

Interview Preparation Tips

Round: Technical Interview
Experience: The interviewer tried to have an overview of my understanding about different segment and the overall knowledge that I have acquired from my past experience working in HCL as a Service Desk Analyst.
Tips: Always be crisp, specific and close ended to the question rather than stretching it, as then it might lead to fall in your own Open ended trap leading to more in depth question being probed by the Person interviewing and taking you way closer to Rejection

Round: HR Interview
Experience: The interviewer asked left and right of the recent happening and the inner growth as a Person in Me from my last working experience. The negative that i tend to still hold and what has been done to overcome it.
Tips: Believe in Yourself of what you are and what you can be to yourslef and for the Organization will mark you separate from the rest of the crowd. As more than right and impressive answers they look for how you are able to Express the actual You.

Skills: Interpersonal skills, Social Skills, Team Working Ability

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Interview Questionnaire 

10 Questions

  • Q1. Difference between #define and const
  • Ans. 

    Difference between #define and const

    • Both are used to define constants

    • #define is a preprocessor directive and replaces all occurrences of the defined identifier with the given value

    • const is a keyword and creates a read-only variable

    • const is type-safe and has better scope control than #define

    • Example: #define PI 3.14 vs const float PI = 3.14;

    • Example: #define MAX(a,b) ((a)>(b)?(a):(b)) vs const int MAX = (a)>(b)?(a):(b);

  • Answered by AI
  • Q2. OSI layers and their functions
  • Ans. 

    OSI layers are a conceptual model that describes the communication functions of a network.

    • Layer 1 (Physical): Transmits raw data bits over a physical medium

    • Layer 2 (Data Link): Provides error-free transfer of data frames between nodes

    • Layer 3 (Network): Routes data packets between networks

    • Layer 4 (Transport): Provides reliable data transfer between end systems

    • Layer 5 (Session): Establishes, manages, and terminates sessi...

  • Answered by AI
  • Q3. Explain structure to a layman
  • Q4. Write code for creating a node in linked list
  • Q5. What is the use of encoder and decoder?
  • Ans. 

    Encoders and decoders are used to convert data from one format to another.

    • Encoders convert analog signals to digital signals.

    • Decoders convert digital signals to analog signals.

    • Encoders are used in devices like cameras, sensors, and audio equipment.

    • Decoders are used in devices like televisions, radios, and DVD players.

  • Answered by AI
  • Q6. Explain one cryptographic technique
  • Ans. 

    One cryptographic technique is RSA, which uses public and private keys to encrypt and decrypt data.

    • RSA stands for Rivest-Shamir-Adleman, named after its creators.

    • It is a widely used asymmetric encryption algorithm.

    • RSA uses a public key to encrypt data and a private key to decrypt it.

    • The security of RSA is based on the difficulty of factoring large prime numbers.

    • RSA is used in various applications such as secure communi...

  • Answered by AI
  • Q7. What is the use of public and private key?
  • Q8. What are the steps which you will follow if a customer calls and tell you that he is not able to do any editing in Microsoft word?
  • Q9. What are the properties of a B-Tree?
  • Ans. 

    B-Tree is a self-balancing tree data structure with multiple child nodes and is used for efficient disk access.

    • B-Tree has a root node, internal nodes, and leaf nodes.

    • Each node can have multiple child nodes.

    • The number of child nodes is fixed for a given B-Tree.

    • B-Tree is self-balancing, which means that the height of the tree is minimized.

    • B-Tree is used for efficient disk access as it reduces the number of disk accesses ...

  • Answered by AI
  • Q10. What would you do coming to Microsoft?
  • Ans. 

    I would bring my technical expertise and passion for problem-solving to contribute to Microsoft's mission of empowering people and organizations.

    • I would familiarize myself with Microsoft's products and services to better assist customers

    • I would actively seek out opportunities to learn and improve my skills

    • I would collaborate with my team and other departments to provide the best support possible

    • I would prioritize custo...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: This round had quantities, verbal, logical reasoning, and technical. This was hosted by a third party known as co-cubes (not sure if it’s always them). In technical round, questions where mostly on C++ and some questions on OS and networks. This was pretty easy if you are good at C++.
Duration: 90 minutes

Round: Group Discussion
Experience: This was a pretty interesting round.They gave us a very big scenario and time was given to go through it.The only problem was it was a bit difficult to get the context at a single glance but you will get it if you go through it properly the second time. If you are a good speaker it is a cake walk. You just need to focus on the content and speak on the context in which you are told to (it will be mentioned in the paper, you will have to talk on that).

Round: Technical Interview
Experience: All you need in this round is CONFIDENCE and thorough knowledge on your technical skills.

A puzzle was also asked: There are three baskets sitting next to each other. Under the first basket is a sign that says Apples. Under the second basket is a sign that says Oranges, and under the third basket is a sign that says Apples and Oranges. Each basket is incorrectly labeled. One basket contains all apples, one all oranges, and one a combination of apples and oranges. You are allowed to pick one fruit from one basket and label them correctly. (Ans : Pick it from the basket which is labeled wrongly as Apple and Oranges, you will be able to label it properly)

Skills:
College Name: N/A

Skills evaluated in this interview

I applied via Referral and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Overview about outlook product issues.Questions related to Active. Directory and microsoft exchange.Basic troubleshooting techniques.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thorough with all the products like O365 ,VPN

Interview Questionnaire 

1 Question

  • Q1. Java vs python , are you ok with night shifts , core values , projects
  • Ans. 

    I am comfortable with both Java and Python and willing to work night shifts. Core values are important to me and I have experience working on various projects.

    • I have experience working with both Java and Python

    • I am willing to work night shifts as required

    • Core values are important to me and I believe in honesty, integrity, and teamwork

    • I have worked on various projects in the past, including developing a web application ...

  • Answered by AI

Skills evaluated in this interview

Round 1 - One-on-one 

(1 Question)

  • Q1. Related salesforce technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Good, and it went very well with 2 rounds

Adobe HR Interview Questions

51 questions and answers

Q. Why should we hire you?
Q. Why do you want to change jobs?
Q. What are your goals?

I applied via Referral and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Lwc triggers batch apex
Round 2 - Case Study 

Why u want to join the company

Round 3 - HR 

(1 Question)

  • Q1. What is your expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Never interview in salesforce worst experience
Are these interview questions helpful?

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Profiles, permission sets,roles,process builder, workflows, automation tools.
Round 3 - One-on-one 

(1 Question)

  • Q1. About how you behave in the project level in every aspect. Some role related things discussion.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more on Salesforce admin and have every hands on in the technical discussion.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How you will get contact of account with name starting with abc.
  • Q2. Write trigger if we update account then update related opportunity
  • Ans. 

    A trigger to update related opportunity when account is updated.

    • Create an after update trigger on Account object

    • Query for related opportunities using SOQL

    • Update the opportunities with the updated account data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They were focused on integration and troubleshooting most

I applied via LinkedIn and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Related to previous project experience. Support level triaging questions were asked.
  • Q2. Related to the Salesforce domain you are in.
Round 3 - Technical 

(1 Question)

  • Q1. Communication and behavioural round
Round 4 - HR 

(1 Question)

  • Q1. Basic details and salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking and be clear on the project experience.

Adobe Interview FAQs

How many rounds are there in Adobe Technical Support Executive interview?
Adobe interview process usually has 2 rounds. The most common rounds in the Adobe interview process are Aptitude Test and Technical.

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Adobe Technical Support Executive Salary
based on 25 salaries
₹3.4 L/yr - ₹6.5 L/yr
32% more than the average Technical Support Executive Salary in India
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4.5/5

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