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Amazon Web Services Cloud Support Associate Interview Questions and Answers

Updated 22 Sep 2024

Amazon Web Services Cloud Support Associate Interview Experiences

5 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

OS, Networking and DBMS MCQs

Round 2 - One-on-one 

(1 Question)

  • Q1. Operating system questions, programming questions and troubleshooting
Round 3 - One-on-one 

(1 Question)

  • Q1. Computer Networks
Round 4 - HR 

(1 Question)

  • Q1. Managerial situation based questions and project discussions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Name a time you faced a challenge and how did you overcome it?
  • Ans. 

    I faced a challenge when troubleshooting a complex networking issue.

    • Identified the root cause by analyzing network logs and configurations

    • Collaborated with team members to brainstorm solutions

    • Implemented a step-by-step plan to resolve the issue

    • Tested the solution thoroughly before closing the ticket

  • Answered by AI
  • Q2. What are your weaknesses and what are your strengths?
  • Ans. 

    My weakness is that I can be overly critical of my own work, but my strength is my attention to detail and problem-solving skills.

    • Weakness: Overly critical of my own work

    • Strength: Attention to detail

    • Strength: Problem-solving skills

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly behavioral questions

Cloud Support Associate Interview Questions Asked at Other Companies

asked in Amazon
Q1. String Palindrome Verification Given a string, your task is to de ... read more
asked in Amazon
Q2. What problem statements related to networking were you asked in y ... read more
Q3. Can you explain the various operating system concepts you studied ... read more
Q4. Can you explain the key operating system concepts you studied in ... read more
asked in Accenture
Q5. What is the difference between the DROP and DELETE commands in SQ ... read more

I applied via Approached by Company and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Online assessment checks how you work like hiw to handle priority, etc and also technical mcqs on networking and linux or windows or os and your behavioural assessment.
Round 2 - Technical 

(1 Question)

  • Q1. Second round was of os and gives you option for linux and windows and also asks about os fundamentals and go indepth.
Round 3 - Technical 

(1 Question)

  • Q1. Third round was of networking and here also goes indepth about everything so be prepared thoroughly. no mercy.
Round 4 - Behavioral 

(1 Question)

  • Q1. Here the manager will ask situation based questions and evaluate your personality according to amazon leadership principles.
Round 5 - HR 

(1 Question)

  • Q1. Well its our right to negotiate and I did and be polite and thankful and remember we have to fight for our right not in actual sense but in a verbal sense like to ask more if possible. and it worked for me...

Interview Preparation Tips

Interview preparation tips for other job seekers - be thorough and deep in technical knowledge they go very deep. and be polite, witty and thankful in hr round.

I appeared for an interview in Oct 2021.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 minutes
Round difficulty - Medium

Business Related, personality test, technical mcq, role preference

  • Q1. Can you explain the various operating system concepts you studied in college, as well as the port numbers and different protocols at each layer of the OSI model?
  • Ans. 

    Studied operating system concepts, port numbers, and protocols at each layer of the OSI model in college.

    • Operating system concepts include process management, memory management, file systems, and security.

    • Port numbers are used to identify specific processes or services running on a computer. For example, port 80 is commonly used for HTTP.

    • Different protocols at each layer of the OSI model include TCP, UDP, IP, and HTTP.

    • ...

  • Answered by AI
Round 2 - Video Call 

(1 Question)

Round duration - 45 minutes
Round difficulty - Medium

Early in the morning, it continued for 45 mins out of which 20 is reserved for checking the coding knowledge of the person. Booting process is a frequently asked question. Interviewer was polite and calm.

  • Q1. Can you explain the key operating system concepts you studied in college, including port numbers and the different protocols at each layer of the OSI model?
  • Ans. 

    Key operating system concepts include port numbers and protocols at each layer of the OSI model.

    • Key operating system concepts include process management, memory management, file system management, and networking.

    • Port numbers are used to uniquely identify different communication endpoints in a network.

    • Examples of port numbers include port 80 for HTTP, port 443 for HTTPS, and port 22 for SSH.

    • The OSI model consists of sev...

  • Answered by AI
Round 3 - Video Call 

Round duration - 45 minutes
Round difficulty - Medium

Early in the morning, it continued for 45 mins and networking was asked. Troubleshooting commands for network congestion Interviewer was polite and calm.

Round 4 - HR 

Round duration - 45 minutes
Round difficulty - Medium

In the evening, it continued for 45 mins in which they checked your principles and do they align with Amazon principles. Interviewer was polite and calm.

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Bharati Vidyapeeth's College of Engineering. I applied for the job as Cloud Support Associate in BangaloreEligibility criteriaAbove 6.5 CGPA and BTech or equivalent degreeAmazon Web Services (AWS) interview preparation:Topics to prepare for the interview - Networking, Operating System, Coding Basics, Previous Projects, Previous experience tech stack.Time required to prepare for the interview - 0.5 monthInterview preparation tips for other job seekers

Tip 1 : Go through all the topics in a series in detail, don’t panic
Tip 2 : Prepare for interviews based of previous experience of other people and depending on the requirement of the company you are applying. Not every company requires the same skill set

Application resume tips for other job seekers

Tip 1 : Elaborate on projects and previous experience 
Tip 2 : Don’t clutter, mention only details relevant for the company

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. The first round is on OS which will be on Windows or Linux
Round 3 - Technical 

(1 Question)

  • Q1. The second round will be on networking

Interview Preparation Tips

Topics to prepare for Amazon Web Services Cloud Support Associate interview:
  • OS
  • Networking
  • AWS practitioner
Interview preparation tips for other job seekers - the third round will be a managerial round which will be conducted on AWS principles

Top trending discussions

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Engineering - Software & QA
2w
a senior software engineer
.NET's Future & Senior Dev Salary Trends
I'm a Full Stack .NET Dev with 6+ years of experience. Seeing a lot of posts on LinkedIn saying .NET (especially .NET Core) might get replaced by stacks like Java/Spring or Python/Django or Next soon. What's the typical salary range in India for someone with my experience right now? Would love some insights from the community! Also, how can I stay ahead of the competition?
Got a question about Amazon Web Services?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Company Website and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident adn clear when you answer

I applied via Naukri.com and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Ans. 

    I come from a supportive family that values education and hard work, which has greatly influenced my career path in technology.

    • Parents: My parents are both educators, instilling a love for learning and curiosity in me from a young age.

    • Siblings: I have a younger sister who is pursuing a degree in computer science, and we often collaborate on tech projects together.

    • Family Values: Our family emphasizes the importance of p...

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I bring a unique blend of technical skills, problem-solving abilities, and a passion for innovation that aligns with your team's goals.

    • Strong technical skills: Proficient in languages like Python and Java, demonstrated by developing a web application that improved user engagement by 30%.

    • Problem-solving mindset: Successfully resolved a critical bug in a production system under tight deadlines, ensuring minimal downtime.

    • ...

  • Answered by AI
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my skills, experience, and industry standards, ideally in the range of $X to $Y.

    • Research industry standards: For example, Glassdoor or Payscale can provide insights into average salaries for similar roles.

    • Consider your experience: If you have 5 years of experience, you might expect a higher salary than someone just starting.

    • Factor in location: Salaries can vary significantly based...

  • Answered by AI
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    I excel in problem-solving and teamwork, but I sometimes struggle with time management under tight deadlines.

    • Strength: Strong problem-solving skills - I enjoy tackling complex coding challenges, like optimizing algorithms for better performance.

    • Strength: Effective teamwork - I thrive in collaborative environments, having successfully led a project with cross-functional teams.

    • Weakness: Time management - I occasionally u...

  • Answered by AI
  • Q6. Tell me about yourself.
Round 3 - Technical 

(1 Question)

  • Q1. Do you have technical certifications? How many programming languages do you known? How many development tools have you used?
  • Ans. 

    Yes, I have technical certifications and I am proficient in multiple programming languages and development tools.

    • I have certifications in Java and Python

    • I am proficient in Java, Python, C++, and JavaScript

    • I have used development tools such as Eclipse, Visual Studio Code, and PyCharm

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your soft skills
Move frequently
value your reputation
Get experience at a any company
Are these interview questions helpful?

I applied via Job Portal and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. First they ask basic questions like HTML SQL Java.

Interview Preparation Tips

Interview preparation tips for other job seekers - First we learn basics programming knowledge and we confident to attend interview and speak bold.

I applied via Naukri.com and was interviewed in Aug 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: All Java basic questions will be asked including servlets and jsp even about application and web servers. To clear,1st round you should have strong core Java knowledge along with few real time examples. Collections are mandatory.
Database knowledge could be expected. RestFul and soap along with spring and spring boot, your project details and your responsibilities.
Skills: SOAP, RestFul, Spring, Springboot, Java Application Development, Java Programming, Javascript, Communication, Body Language, Problem Solving, Analytical Skills, Decision Making Skills
Duration: 1-4 weeks

I applied via Applied in more than one job portal can't remember now. and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About struts framework.

Interview Preparation Tips

Interview preparation tips for other job seekers - I had three rounds of telephonic, technical, HR, interviews, I can say this confidence is important in all aspects.

Amazon Web Services Interview FAQs

How many rounds are there in Amazon Web Services Cloud Support Associate interview?
Amazon Web Services interview process usually has 3-4 rounds. The most common rounds in the Amazon Web Services interview process are Technical, One-on-one Round and HR.
How to prepare for Amazon Web Services Cloud Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon Web Services. The most common topics and skills that interviewers at Amazon Web Services expect are Linux, Network Administration, Networking, PHP and Perl.
What are the top questions asked in Amazon Web Services Cloud Support Associate interview?

Some of the top questions asked at the Amazon Web Services Cloud Support Associate interview -

  1. online assessment checks how you work like hiw to handle priority, etc and also...read more
  2. second round was of os and gives you option for linux and windows and also asks...read more
  3. The first round is on OS which will be on Windows or Li...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.7/5

based on 3 interview experiences

Difficulty level

Moderate 67%
Hard 33%

Duration

Less than 2 weeks 67%
2-4 weeks 33%
View more

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Amazon Web Services Cloud Support Associate Salary
based on 188 salaries
₹6.5 L/yr - ₹18.4 L/yr
61% more than the average Cloud Support Associate Salary in India
View more details

Amazon Web Services Cloud Support Associate Reviews and Ratings

based on 24 reviews

3.5/5

Rating in categories

3.7

Skill development

3.2

Work-life balance

4.3

Salary

3.0

Job security

3.6

Company culture

4.0

Promotions

3.2

Work satisfaction

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