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American Express Interview Questions and Answers

Updated 24 Jul 2025
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219 Interview questions

An Assistant Manager was asked 2w ago
Q. How would you identify gamers and offer Sentinel options?
Ans. 

Identify gamers through targeted outreach and provide sentinel options for engagement and support.

  • Utilize social media platforms like Twitch and Discord to connect with gamers.

  • Host gaming events or tournaments to attract and engage the gaming community.

  • Create surveys or polls to gather insights on gamer preferences and needs.

  • Offer sentinel options such as in-game rewards or exclusive content to enhance player expe...

View all Assistant Manager interview questions
A Senior Lead was asked 2w ago
Q. What is the accounting entry for an unutilized credit card limit?
Ans. 

Unutilized credit card limits are recorded as a liability in accounting, reflecting available credit.

  • Unutilized credit card limits are not recorded as an asset or liability until used.

  • Example: If a credit card has a limit of $10,000 and $2,000 is used, the unutilized limit is $8,000.

  • In financial statements, only the utilized amount is reflected as a liability.

  • Monitoring unutilized limits helps in assessing credit ...

View all Senior Lead interview questions
An Analyst was asked 1mo ago
Q. Explain the ML model development lifecycle.
Ans. 

The ML model development lifecycle involves stages from problem definition to deployment and monitoring of the model.

  • 1. Problem Definition: Identify the business problem and define objectives. Example: Predicting customer churn.

  • 2. Data Collection: Gather relevant data from various sources. Example: Customer transaction records.

  • 3. Data Preprocessing: Clean and prepare data for analysis. Example: Handling missing va...

View all Analyst interview questions
A Senior Financial Analysis Manager was asked 2mo ago
Q. What are the major sources of revenue?
Ans. 

Major sources of revenue include sales, investments, and service fees, crucial for financial health and growth.

  • Sales Revenue: Income from selling goods or services, e.g., retail sales or product sales.

  • Service Revenue: Earnings from providing services, e.g., consulting or maintenance services.

  • Investment Income: Returns from investments, e.g., dividends, interest, or capital gains.

  • Licensing Revenue: Fees earned from...

View all Senior Financial Analysis Manager interview questions

What people are saying about American Express

View All
a software developer
5h
Did I mess up walking away from 45+ LPA as a fresher?
I'm a 2025 grad. At the end of my final semester, I got two offers: one from Amex (intern + FTE, 21.x CTC) and another from a top company offering a 6-month internship with a chance at a 45+ LPA PPO. I chose the bigger bet. Moved to the IT hub in Jan, started my internship, and landed in a toxic team. No work-life balance, constant pressure, and serious mental + health struggles. Still, I pushed through, hoping to convert. I did get the PPO, same team, 46.x CTC (19.x base). After thinking long and hard, I declined the offer. Now I’m 21, unemployed, prepping, and questioning myself. Some days I feel proud for prioritizing mental health. Other days, I wonder if I threw away a rare opportunity. What would you have done?
Got a question about American Express?
Ask anonymously on communities.
A Senior Financial Analysis Manager was asked 2mo ago
Q. What is the accounting entry for discount revenue recognition?
Ans. 

Discount revenue recognition involves recording revenue after accounting for discounts offered to customers.

  • Revenue is recognized when earned, even if discounts are applied later.

  • For example, if a product sells for $100 with a $10 discount, revenue recognized is $90.

  • The accounting entry would debit Cash/Accounts Receivable and credit Sales Revenue.

  • Discounts can be classified as sales discounts or trade discounts, ...

View all Senior Financial Analysis Manager interview questions
A Senior Financial Analysis Manager was asked 2mo ago
Q. What are the major expenditures in the profit and loss account?
Ans. 

Major expenditures in the profit and loss account include costs directly impacting profitability, such as COGS and operating expenses.

  • Cost of Goods Sold (COGS): Direct costs of producing goods sold, e.g., raw materials and labor.

  • Operating Expenses: Regular expenses for running the business, such as rent, utilities, and salaries.

  • Selling, General and Administrative Expenses (SG&A): Costs related to selling produ...

View all Senior Financial Analysis Manager interview questions

American Express HR Interview Questions

116 questions and answers

Q. Tell me about the company.
Q. How do you write user stories and acceptance criteria?
Q. What can you share about your work experience?
A Senior Financial Analysis Manager was asked 2mo ago
Q. How will card fees be recorded in the books of accounts?
Ans. 

Card fees are recorded as expenses in the financial statements, impacting net income and cash flow.

  • Card fees are typically recorded as an expense in the income statement under 'Bank Charges' or 'Merchant Fees'.

  • For example, if a business incurs a $100 card processing fee, it will debit 'Bank Charges' and credit 'Cash' or 'Accounts Payable'.

  • If the fees are significant, they may be tracked separately for better finan...

View all Senior Financial Analysis Manager interview questions
Are these interview questions helpful?
A Data Scientist was asked 2mo ago
Q. How does one handle data imbalance in a dataset?
Ans. 

Data imbalance can skew model performance; various techniques can help mitigate its effects.

  • Resampling techniques: Use oversampling (e.g., SMOTE) or undersampling to balance classes.

  • Use different evaluation metrics: Focus on precision, recall, or F1-score instead of accuracy.

  • Implement cost-sensitive learning: Assign higher misclassification costs to minority class errors.

  • Utilize ensemble methods: Techniques like R...

View all Data Scientist interview questions
A Data Scientist was asked 2mo ago
Q. In the context of ML, what are the X and Y axes of an ROC curve?
Ans. 

The ROC curve plots true positive rate against false positive rate to evaluate classifier performance.

  • X-axis: False Positive Rate (FPR) - the ratio of negative instances incorrectly classified as positive.

  • Y-axis: True Positive Rate (TPR) - the ratio of positive instances correctly classified as positive.

  • Example: A model with a TPR of 0.9 and FPR of 0.1 indicates high sensitivity but some false alarms.

  • The ROC curve...

View all Data Scientist interview questions
A Data Scientist was asked 2mo ago
Q. What are the differences between Random Forest and XGBoost?
Ans. 

Random Forest is an ensemble method using bagging, while XGBoost uses boosting for improved accuracy and speed.

  • Random Forest builds multiple decision trees and merges them for better accuracy.

  • XGBoost optimizes the model by sequentially adding trees that correct errors of previous ones.

  • Random Forest is less prone to overfitting compared to individual decision trees.

  • XGBoost includes regularization techniques to prev...

View all Data Scientist interview questions

American Express Interview Experiences

391 interviews found

I applied via Campus Placement

Interview Questionnaire 

3 Questions

  • Q1. Seating Arrangement
  • Q2. In a desert you have infinite fuel stocked at a place, and you have a car which gives 1 mile per litre., desert is 100 miles long, and car can hold 20 litres, how to reach the end in most optimized way.
  • Q3. Life in IIT
  • Ans. 

    Life in IIT is challenging yet rewarding.

    • Academic rigor is high with a focus on practical learning

    • Students are encouraged to participate in extracurricular activities

    • Hostel life is an integral part of the experience

    • Networking opportunities with alumni and industry professionals

    • Opportunities for research and innovation

    • Competitive environment fosters growth and development

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: They shortlisted pretty much everyone who took a probability course.
Tips: Well, take a probab course.

Round: Test
Experience: This was an Online test, consisting of questions from logical reasoning and probability. IMHO, it was very easy to score full marks in the test, but i am not very sure if they considered it for the final interview shortlist.
Tips: Brush up on probability, esp inferential statistics et al.
Duration: 30 minutes
Total Questions: 30

Round: Technical Interview
Experience: The usual Run-Me-Through-Your-Resume happened. I found the interview very interesting and quite challenging. It first started with a simple question in combinatorics, the interviewer kept adding incremental questions to the first problem until it became something interesting,a Poisson process, afaik.

They also asked me to calculate square roots of certain numbers by hand correct to 3 decimal places.
Tips: Think out loud. And clarify your queries as they come. I asked for a few hints then and there, and they obliged. I think they look at your thinking process more than the mistakes you commit during the interview, which may simply arise due to fear and/or lack of confidence.

Round: Technical Interview
Experience: This was a standard puzzle question.I told them I had seen this before so they modified it a little, and i used back tracking to arrive at the answer.
2-3 small puzzles later, they asked me about my previous internships, esp about one which was in the domain of ML and Computer Vision. They asked me what problems i faced and how i over came them.
After this, they started telling me about the profiles available, they asked me if I had any questions for them. The interviewers were very friendly, and they were sharing some anecdotes as well.
Tips: Pay attention to the PPT/Profile Summary document/Campus Talk. If you are interested in Analytics, its better to do some project or internship in that area, before hand, a small reality check to gauge your interest in Analytics. They ask for a knowledge of Python/SAS/Hive/Excel. Do mention if you have used any of these at some point of time to handle big data or to do data processing.

Round: HR Interview
Experience: This was the final interview, though the order isn't always followed. They asked me about my life before college and now. Asked me about my peer group, professors, environment in general.
Some personal questions followed. And, finally they asked me for a location preference, and that was it.
Tips: Well, just talk naturally.

General Tips: Dress formally. And keep a smiling face.
Skills: Maths(esp Probability), Basic Aptitude Topics Like Combinatorics
Duration: 2
College Name: IIT Madras
Motivation: Their profile was good based on feedback from seniors, and I was interested in the field, so I applied.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. Tell me about yourself?
  • Q2. What are the GenAI industry trends? ChatGPT vs DeepSeek high level discussion.
  • Ans. 

    GenAI trends focus on advancements in AI models, with ChatGPT and DeepSeek showcasing different applications and capabilities.

    • Increased adoption of conversational AI in customer service, exemplified by ChatGPT's integration into various platforms.

    • DeepSeek focuses on specialized knowledge retrieval, enhancing search capabilities in niche domains like legal or medical fields.

    • Emergence of hybrid models combining generativ...

  • Answered by AI
  • Q3. ML question: Random Forest vs XGBoost
  • Ans. 

    Random Forest is an ensemble method using bagging, while XGBoost uses boosting for improved accuracy and speed.

    • Random Forest builds multiple decision trees and merges them for better accuracy.

    • XGBoost optimizes the model by sequentially adding trees that correct errors of previous ones.

    • Random Forest is less prone to overfitting compared to individual decision trees.

    • XGBoost includes regularization techniques to prevent o...

  • Answered by AI
  • Q4. ML question: Classification vs Regression
  • Ans. 

    Classification predicts categories, while regression predicts continuous values in machine learning tasks.

    • Classification: Assigns labels to data points (e.g., spam vs. not spam).

    • Regression: Predicts numerical values (e.g., house prices based on features).

    • Classification algorithms include logistic regression, decision trees, and SVM.

    • Regression algorithms include linear regression, polynomial regression, and regression t...

  • Answered by AI
  • Q5. ML question: How does one handle data imbalance in a dataset?
  • Ans. 

    Data imbalance can skew model performance; various techniques can help mitigate its effects.

    • Resampling techniques: Use oversampling (e.g., SMOTE) or undersampling to balance classes.

    • Use different evaluation metrics: Focus on precision, recall, or F1-score instead of accuracy.

    • Implement cost-sensitive learning: Assign higher misclassification costs to minority class errors.

    • Utilize ensemble methods: Techniques like Random...

  • Answered by AI
  • Q6. ML question: When to use accuracy, precision, recall? How to identify the classification model's performance using above three? F score, ROC area under the curve.
  • Q7. ML question: What are the X and Y axis of ROC curve?
  • Ans. 

    The ROC curve plots true positive rate against false positive rate to evaluate classifier performance.

    • X-axis: False Positive Rate (FPR) - the ratio of negative instances incorrectly classified as positive.

    • Y-axis: True Positive Rate (TPR) - the ratio of positive instances correctly classified as positive.

    • Example: A model with a TPR of 0.9 and FPR of 0.1 indicates high sensitivity but some false alarms.

    • The ROC curve help...

  • Answered by AI
  • Q8. SQL questions: Employee and department table; 1. Salary of employees with salary > avg salary 2. Salary of employees with salary > avg salary of department 3. Salary of top 3 employees with salary > avg sa...
  • Q9. Any other questions for us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on ML, SQL, and Gen AI trends.

Interview Questions & Answers

user image Anonymous

posted on 6 Mar 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Everything about Agile methodology - which method do you use, what is sprint velocity, how do you push it in the team, conflict resolution etc. Every question was theoretical - they didnt even ask about my...
Round 2 - One-on-one 

(1 Question)

  • Q1. Another round of basic scenario based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Read up on Agile methodology very thoroughly.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

There were three coding questions.

Round 2 - Technical 

(5 Questions)

  • Q1. Could you provide a thorough explanation of the project?
  • Q2. OOps Concepts and question from the technical subjects
  • Q3. Why Spring Boot
  • Q4. JWT Authentication
  • Q5. Docker and Kubernetes

Analyst Interview Questions & Answers

user image Anonymous

posted on 20 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. 4-5 SQL questions- Max price, categories in a retail store, no. of products bought per customer, joins, basic python
  • Q2. Guesstimate: no. of amex credit card users in India. Follow up questions to test business acumen and understanding of the business
  • Ans. 

    Estimating the number of American Express credit card users in India based on business acumen

    • Consider the market share of American Express in India compared to other credit card companies

    • Analyze the population size and income levels in India to estimate the potential number of credit card users

    • Look at the growth trends in the credit card industry in India to make a projection

    • Consider the marketing strategies and partne...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you brush up on all the basic concepts of SQL and python. Added advantage if you have worked with ML. Read up about the business and interviewers
Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(7 Questions)

  • Q1. Work experience and relevance of your resume for Amex
  • Ans. 

    My work experience includes roles in financial services and consulting, providing me with relevant skills for Amex.

    • I have worked in financial services for 5+ years, including roles at a major bank and a fintech startup.

    • I have experience in consulting, where I worked on projects related to financial analysis and strategy development.

    • My resume highlights my expertise in financial modeling, data analysis, and client relat...

  • Answered by AI
  • Q2. Why change to Amex? What attracted you the most about Amex?
  • Ans. 

    I changed to Amex for its reputation for innovation, strong company culture, and opportunities for growth.

    • Reputation for innovation in the financial industry

    • Strong company culture focused on employee development and diversity

    • Opportunities for career growth and advancement within the company

  • Answered by AI
  • Q3. Technology questions such as how API works and your experience in working with data?
  • Q4. How you used data management and analytics in your last role?
  • Ans. 

    I utilized data management and analytics to track project progress, identify trends, and make data-driven decisions.

    • Implemented data management systems to organize and store project data efficiently

    • Utilized analytics tools to analyze project performance and identify areas for improvement

    • Generated reports and dashboards to track key metrics and communicate findings to stakeholders

    • Used data insights to make informed deci...

  • Answered by AI
  • Q5. How you can make business decisions from data in your last role?
  • Ans. 

    I used data analysis tools to identify trends, patterns, and correlations to inform strategic business decisions.

    • Utilized data visualization tools to present key findings to stakeholders

    • Conducted regression analysis to predict future outcomes based on historical data

    • Collaborated with cross-functional teams to gather and analyze data from multiple sources

  • Answered by AI
  • Q6. How you solved any disagreement with your boss in last role?
  • Ans. 

    I always approach disagreements with a focus on finding common ground and maintaining open communication.

    • Listen actively to understand the boss's perspective

    • Express my own perspective calmly and respectfully

    • Seek a compromise or solution that benefits both parties

    • Follow up to ensure the issue is fully resolved

  • Answered by AI
  • Q7. How will you approach different teams with requirements as a product manager?
  • Ans. 

    I will approach different teams with requirements by understanding their unique needs, building relationships, and communicating effectively.

    • Understand the goals and priorities of each team to tailor requirements accordingly

    • Build relationships with key stakeholders to gain buy-in and support

    • Communicate clearly and regularly to ensure alignment and address any concerns

    • Collaborate with cross-functional teams to ensure al...

  • Answered by AI
Round 2 - One-on-one 

(4 Questions)

  • Q1. Logical Questions - Check out Geeks for Geeks Puzzles and memorise them all or atleast understand logic for each
  • Q2. 3 ants around a triangle problem
  • Q3. Find top 3 horses from 25 horses set
  • Ans. 

    To find the top 3 horses from a set of 25 horses, we can sort them based on their performance or rankings.

    • Sort the horses based on their performance or rankings

    • Select the top 3 horses from the sorted list

    • Consider factors like speed, endurance, and previous race results

  • Answered by AI
  • Q4. How will you approach conflicts at workplace?
  • Ans. 

    I approach conflicts at workplace by actively listening, understanding all perspectives, and finding a mutually beneficial solution.

    • Actively listen to all parties involved in the conflict

    • Seek to understand the root cause of the conflict

    • Encourage open communication and dialogue

    • Find a mutually beneficial solution that addresses the concerns of all parties

    • Mediate if necessary to facilitate resolution

  • Answered by AI
Round 3 - One-on-one 

(4 Questions)

  • Q1. Behavioural questions
  • Q2. How will you manage work life balance?
  • Q3. What are the 3 pillars of data management?
  • Ans. 

    The 3 pillars of data management are data quality, data governance, and data security.

    • Data quality ensures that data is accurate, complete, and reliable.

    • Data governance involves establishing policies and procedures for managing data assets.

    • Data security focuses on protecting data from unauthorized access or breaches.

  • Answered by AI
  • Q4. How will you solve disputes and disagreements with your manager?
  • Ans. 

    I will approach disputes with my manager by actively listening, seeking common ground, and proposing solutions collaboratively.

    • Actively listen to my manager's perspective and concerns

    • Seek common ground and areas of agreement

    • Propose solutions collaboratively, considering both perspectives

    • Maintain professionalism and respect throughout the discussion

    • Seek feedback and learn from the experience to prevent future conflicts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay in touch with HR because their process is long and needs many approvals before you can join the company but worth every minute and effort because the company is top notch

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Jun 2025, where I was asked the following questions.

  • Q1. Basic accounting questions
  • Q2. What is the entry for unutilized cc limit
  • Ans. 

    Unutilized credit card limits are recorded as a liability in accounting, reflecting available credit.

    • Unutilized credit card limits are not recorded as an asset or liability until used.

    • Example: If a credit card has a limit of $10,000 and $2,000 is used, the unutilized limit is $8,000.

    • In financial statements, only the utilized amount is reflected as a liability.

    • Monitoring unutilized limits helps in assessing credit avail...

  • Answered by AI
  • Q3. Tell me about the company
  • Ans. 

    The company is a leading innovator in technology solutions, focusing on enhancing user experience and operational efficiency.

    • Founded in 2005, the company has grown to serve over 1 million customers worldwide.

    • It specializes in software development, offering products like CRM systems and cloud solutions.

    • The company has received multiple awards for its commitment to sustainability and corporate social responsibility.

    • Recen...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well , most questions were from the company working pov only
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Java, Hadoop, Pyspark Questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions on current work experience

Team Lead Interview Questions & Answers

user image Anonymous

posted on 24 Jul 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Jul 2024, where I was asked the following questions.

  • Q1. Walkthrough of Career Journey
  • Ans. 

    A detailed overview of my professional journey, highlighting key experiences and growth in leadership roles.

    • Started as a junior developer at XYZ Corp, where I learned the fundamentals of coding and teamwork.

    • Progressed to a mid-level developer role, leading small projects and mentoring interns, which sparked my interest in leadership.

    • Transitioned to a team lead position at ABC Inc., where I successfully managed a team o...

  • Answered by AI
  • Q2. Conflict management situation based

Data Science Analyst Interview Questions & Answers

user image Haifa Nisar Desai (B20BB013)

posted on 13 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Explain Backpropagation
  • Ans. 

    Backpropagation is a method used in neural networks to update the weights by calculating the gradient of the loss function.

    • Backpropagation involves calculating the gradient of the loss function with respect to each weight in the network.

    • The gradient is then used to update the weights in the network in order to minimize the loss function.

    • This process is repeated iteratively until the network converges to a set of weight...

  • Answered by AI

SDE Interview Questions & Answers

user image Anonymous

posted on 30 Nov 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

2 easy level dsa ques

Round 2 - Technical 

(2 Questions)

  • Q1. A simple 2d matrix ques
  • Q2. Ques on computer networks and projects

American Express Interview FAQs

How many rounds are there in American Express interview?
American Express interview process usually has 2-3 rounds. The most common rounds in the American Express interview process are One-on-one Round, Technical and HR.
How to prepare for American Express interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express. The most common topics and skills that interviewers at American Express expect are Career Development, Finance, SQL, Wellness and Risk Management.
What are the top questions asked in American Express interview?

Some of the top questions asked at the American Express interview -

  1. What is the difference between customer service and customer Suppor...read more
  2. What would happen to AMEX's income if petrol and diesel prices decrea...read more
  3. What does fraud mean if you have to explain to explain it to a 12-year ...read more
What are the most common questions asked in American Express HR round?

The most common HR questions asked in American Express interview are -

  1. Why should we hire y...read more
  2. Tell me about yourse...read more
  3. Why are you looking for a chan...read more
How long is the American Express interview process?

The duration of American Express interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

4.2/5

based on 310 interview experiences

Difficulty level

Easy 15%
Moderate 74%
Hard 11%

Duration

Less than 2 weeks 68%
2-4 weeks 22%
4-6 weeks 6%
6-8 weeks 2%
More than 8 weeks 2%
View more

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American Express Reviews and Ratings

based on 3.5k reviews

4.1/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

4.0

Salary

4.0

Job security

4.1

Company culture

3.4

Promotions

3.8

Work satisfaction

Explore 3.5k Reviews and Ratings
Customer Service Associate (Voice)

Noida,

Gurgaon / Gurugram

+1

1-6 Yrs

₹ 3.7-9 LPA

Data Engineer III

Gurgaon / Gurugram

2-6 Yrs

Not Disclosed

Manager-Data Analytics

Gurgaon / Gurugram

3-8 Yrs

Not Disclosed

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