Arrise Bpo Solutions Customer Service Representative Interview Questions and Answers

Q1. About yourself Why do you think you are fit for this role
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Q2. What qualities do you have Your strength and weaknesses
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Q1. Tell me about yourself?
Ans. 
I am a dedicated customer service professional with a passion for helping others and a strong background in problem-solving.
• Over 5 years of experience in customer service roles, handling inquiries and resolving issues efficiently.

• Skilled in using CRM software to track customer interactions and ensure follow-ups.

• Recognized for my ability to remain calm under pressure, especially during high-volume periods.

• Consistently r...read more
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Q2. Why do you want to enter BPO sector?
Ans. I am only for experience Bpo sector
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Q3. Customer support
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My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother

It was 45 min apptitude test it was not a difficult test.

Q1. Tell me something about yourself
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Q2. Tell me something about your self
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Q1. Self intro and write one paragraph
Ans. 
Enthusiastic customer service representative with a passion for helping others and a strong background in communication and problem-solving.
• Strong communication skills: I effectively convey information and listen to customer needs, ensuring clarity and understanding.

• Problem-solving abilities: I enjoy tackling challenges, like resolving customer complaints swiftly and efficiently.

• Empathy and patience: I approach each in...read more
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Q1. Manager round, discuss about salary and technical question s
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Q1. Tell me about your self
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Q2. Why should you join bpo
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Q1. They usually ask open ended questions like describe your routine , your favourite movie, role model etc.
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Q1. Introduction Why do you want to join us How much expensive do you have
Ans. 
I want to join your company because of its excellent reputation and commitment to customer satisfaction.
• I am impressed by the positive reviews and feedback from customers about your company's customer service.

• I believe in the importance of providing exceptional customer service and your company aligns with my values.

• I am excited about the opportunity to contribute to a team that prioritizes customer satisfaction.

• Your c...read more
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Q1. Introduce yourself Work profile What do you know about loans
Ans. 
I am a Customer Service Representative with knowledge in loans.
• I have experience working as a Customer Service Representative, assisting customers with their loan inquiries and applications.

• I am familiar with different types of loans such as personal loans, home loans, and car loans.

• I understand the loan application process, including the required documentation and eligibility criteria.

• I am knowledgeable about interest...read more
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