Premium Employer

i

This company page is being actively managed by Asian Paints Team. If you also belong to the team, you can get access from here

Asian Paints Verified Tick Work with us arrow

Compare button icon Compare button icon Compare

Filter interviews by

Asian Paints Customer Service Executive Interview Questions and Answers

Updated 23 Feb 2024

Asian Paints Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What are you like are profile
Round 2 - Aptitude Test 

I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on tailoring your resume and cover letter to each job application. Network actively, utilize online platforms, and attend industry events. Prepare for interviews by researching the company and practicing common questions. Highlight your skills, accomplishments, and relevant experiences. Stay persistent, remain positive, and don't be discouraged by rejection. Continuously update your skills and adapt to industry trends.

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test related to your profile which you have applied.

Round 2 - Technical 

(2 Questions)

  • Q1. What is basic function of paint ?
  • Ans. 

    The basic function of paint is to protect and decorate surfaces.

    • Protects surfaces from damage caused by weather, moisture, and other environmental factors

    • Decorates surfaces by adding color and texture

    • Can also provide additional benefits such as fire resistance or anti-microbial properties

    • Examples include interior and exterior house paint, automotive paint, and industrial coatings

  • Answered by AI
  • Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.

Interview Preparation Tips

Interview preparation tips for other job seekers - Continuously check the website of Asian pains where asian paints posted about vacancies. There are 2 main round of interview and also written for freshers.

Customer Service Executive Interview Questions Asked at Other Companies

Q1. How would you handle a situation where a customer receives non-ve ... read more
Q2. How would you handle a customer complaint that a delivery person ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you receive a call from a very frustrated customer, how will y ... read more

Top trending discussions

View All
Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
FeedCard Image
Got a question about Asian Paints?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Distillation based technical question
  • Q2. Troubleshooting and energy efficiency realated
  • Q3. Process related

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on instrument which play a major role in plant.

I applied via Referral and was interviewed in Aug 2020. There were 6 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. How many types of reactor you handle and troubleshooting? What is the Make of reactor, vessel and pumps?
  • Ans. 

    I handle multiple types of reactors and have experience in troubleshooting them. I am familiar with various makes of reactors, vessels, and pumps.

    • I have experience in handling batch reactors, continuous stirred tank reactors (CSTR), and plug flow reactors (PFR).

    • I am skilled in troubleshooting issues related to reactor temperature, pressure, and mixing.

    • I have worked with reactors from different manufacturers such as ABC...

  • Answered by AI
  • Q2. Types of mechanical seal? And its parameters?
  • Ans. 

    Mechanical seals are used to prevent leakage between two rotating parts in a machine. There are various types of mechanical seals.

    • Types of mechanical seals include pusher, non-pusher, cartridge, and split seals.

    • Parameters of mechanical seals include seal face material, seal face design, and secondary sealing elements.

    • Seal face materials can be ceramic, carbon, or tungsten carbide.

    • Seal face design can be single or doubl...

  • Answered by AI
  • Q3. Which types of column you handles? What types of troubleshooting in it?
  • Q4. Which kind of equipment used for vacuum system? What are you know about Dry vacuum pumps and its makes?
  • Ans. 

    Vacuum systems use various types of equipment, including dry vacuum pumps.

    • Vacuum systems require pumps to create and maintain a vacuum.

    • Dry vacuum pumps are oil-free and use non-contacting parts to create a vacuum.

    • Examples of dry vacuum pump makes include Edwards, Leybold, and Agilent.

    • Other types of vacuum pumps include rotary vane, scroll, and turbomolecular pumps.

  • Answered by AI
  • Q5. How many manpower you have and how will you handle it? What is the daily activities and planning for the next days?
  • Ans. 

    I manage a diverse team, focusing on strategic planning, daily operations, and continuous improvement to enhance productivity.

    • Team Size: I oversee a team of 50 professionals across various departments, including HR, finance, and operations.

    • Daily Activities: Each day starts with a team huddle to align on priorities and address any immediate challenges.

    • Performance Monitoring: I implement KPIs to track productivity and en...

  • Answered by AI
  • Q6. How many fabrication, insulation & other party and How you manage them as per job?
  • Ans. 

    We work with multiple fabrication, insulation and other parties as per job requirements and manage them through effective communication and coordination.

    • We identify the required parties for each job and establish clear communication channels with them.

    • We ensure that all parties are aware of their responsibilities and timelines.

    • We regularly monitor the progress of each party and address any issues that arise promptly.

    • We...

  • Answered by AI
  • Q7. What is the procedure for the out side vendor and follow up?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a conference, Give positively ans and don’t be nervous.

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Like a apptitude, reasononing, english multiple choice questions

Round 3 - Technical 

(1 Question)

  • Q1. Depend on your field
Round 4 - Technical 

(1 Question)

  • Q1. Depend on your field
Round 5 - HR 

(1 Question)

  • Q1. Just introduction,
Round 6 - HR 

(1 Question)

  • Q1. Salsry discussion

I applied via Approached by Company and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Quant, English & Reasoning along with DI . It will be around Graduate Level toughness

Round 3 - Technical 

(1 Question)

  • Q1. Technical Questions with your latest Experience!
Round 4 - Technical 

(1 Question)

  • Q1. Technical Roud with precise technical knowledge. Mixed with situation based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have more depth whatever you wrote on Resume.

Asian Paints HR Interview Questions

119 questions and answers

Q. What do you do for your company?
Q. Tell me about your Career Journey
Q. How do you work with a team?

I applied via Recruitment Consulltant and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. 1. Pumps operation. 2. Distillation Operation and techniques. 3. Heat exchanger design and operation
  • Ans. 

    Answering questions on pumps, distillation techniques, and heat exchanger design and operation.

    • Pumps are used to move fluids in various industries such as oil and gas, chemical, and water treatment.

    • Distillation is a separation process used to purify liquids by heating and cooling.

    • Heat exchangers are used to transfer heat between two fluids without mixing them.

    • Design considerations for heat exchangers include material s...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. 1. HR round. 2. Past work related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interviews technically as well as personal representation.
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Types of equipment handled ?
  • Ans. Reactors 02kl-16kl SSR and GLR, Distillation column of height 8 m to 14 mtr and centrifuge 48",Anfd,Vacuum pump (water jet,steam jet,oil ring)
  • Answered Anonymously
  • Q2. Types of reaction handled?
  • Ans. Clorination reaction ,Cyanationreaction, Chloromethylation reactioon,
  • Answered Anonymously
Round 2 - Aptitude Test 

Virtual aptitude round of 37 questions for half hour

Interview Preparation Tips

Topics to prepare for SRF Senior Executive interview:
  • types of reaction
  • tepes of equipment handled
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. How are you doing?
  • Q2. Your last company experience
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude questions

Round 2 - Technical 

(1 Question)

  • Q1. Technical round with the Unit Head
Round 3 - Technical 

(1 Question)

  • Q1. Another technical round with HO team

Asian Paints Interview FAQs

How many rounds are there in Asian Paints Customer Service Executive interview?
Asian Paints interview process usually has 2 rounds. The most common rounds in the Asian Paints interview process are Aptitude Test and Technical.

Tell us how to improve this page.

Overall Interview Experience Rating

4.5/5

based on 2 interview experiences

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 50%
2-4 weeks 50%
View more
Join Asian Paints Join us Today to Colour your Tomorrow!
Asian Paints Customer Service Executive Salary
based on 50 salaries
₹3.5 L/yr - ₹8.7 L/yr
85% more than the average Customer Service Executive Salary in India
View more details

Asian Paints Customer Service Executive Reviews and Ratings

based on 10 reviews

4.6/5

Rating in categories

4.9

Skill development

4.5

Work-life balance

4.6

Salary

4.6

Job security

4.6

Company culture

4.4

Promotions

4.7

Work satisfaction

Explore 10 Reviews and Ratings
Direct Sales Representative
648 salaries
unlock blur

₹2 L/yr - ₹5 L/yr

Teritory Sales Officer
639 salaries
unlock blur

₹5.2 L/yr - ₹12 L/yr

Territory Sales Executive
577 salaries
unlock blur

₹5.2 L/yr - ₹12 L/yr

Executive
567 salaries
unlock blur

₹5 L/yr - ₹11 L/yr

Sales Executive
515 salaries
unlock blur

₹3.1 L/yr - ₹7.8 L/yr

Explore more salaries
Compare Asian Paints with

Pidilite Industries

4.3
Compare

SRF

4.1
Compare

Godrej Industries Group

3.9
Compare

DCM Shriram

4.1
Compare
write
Share an Interview