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Automatic Data Processing (ADP)
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Automatic Data Processing (ADP) Customer Service Executive Interview Questions and Answers
Automatic Data Processing (ADP) Customer Service Executive Interview Experiences
4 interviews found
I applied via Job Portal
(1 Question)
- Q1. Talk about yourself and what do you know about the organisation (ADP)
Interview Preparation Tips
- Finance Related questions
- About the organisation
- About your stability
- Why do you wish to work with ADP
Selected
I appeared for an interview in Mar 2023.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated customer service professional with a passion for helping others and a strong background in communication and problem-solving.
Over 3 years of experience in customer service roles, handling inquiries and resolving issues efficiently.
Skilled in using CRM software to track customer interactions and improve service delivery.
Recognized for maintaining a positive attitude and building rapport with customers, ...
- Q2. When can you join?
- Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
(2 Questions)
- Q1. Work experience and skills
- Ans.
I have over three years of experience in customer service, excelling in communication, problem-solving, and relationship-building skills.
Developed strong communication skills by handling over 50 customer inquiries daily, ensuring clarity and satisfaction.
Implemented a feedback system that improved service response time by 20%, enhancing overall customer experience.
Trained new team members on customer service protocols,...
- Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
(2 Questions)
- Q1. Brief about yourself
- Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...
Interview Preparation Tips
Selected
I appeared for an interview before Feb 2024.
English test, email writing
(2 Questions)
- Q1. I don't remember the questions as it was 13 years ago.
- Q2. I don't remember the questions as it was 13 years ago.
(2 Questions)
- Q1. I don't remember the questions as it was 13 years ago.
- Q2. I don't remember the questions as it was 13 years ago.
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. Tell me about adp
- Q3. What's your hobbies and Interests
- Q4. Tell me about your current job
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Interview questions from similar companies
Software Engineer Interview Questions & Answers
Microsoft Corporation
Anonymous
posted on 16 Sep 2021
I appeared for an interview before Sep 2020.
(1 Question)
Round duration - 50 minutes
Round difficulty - Easy
This was a Data Structural round.
- Q1.
Distinct Islands Problem Statement
Given a two-dimensional array/list consisting of integers 0s and 1s, where 1 represents land and 0 represents water, determine the number of distinct islands. A group of...
- Ans.
Count the number of distinct islands in a 2D array of 0s and 1s.
Identify islands by performing depth-first search (DFS) on the grid
Use a set to store the shape of each island and check for duplicates
Consider translations to determine distinct islands
(1 Question)
Round duration - 50 minutes
Round difficulty - Easy
This was a Data Structural round.
- Q1.
Word Wrap Problem Statement
You are tasked with arranging 'N' words of varying lengths such that each line contains at most 'M' characters, with each word separated by a space. The challenge is to minimiz...
- Ans.
The goal is to minimize the total cost of arranging 'N' words on each line with a maximum character limit 'M'.
Calculate the cost of each line as the cube of extra space characters needed to reach 'M'.
Minimize the total cost by arranging words to fit within the character limit on each line.
Ensure each word appears fully on one line without breaking across lines.
(1 Question)
Round duration - 60 minutes
Round difficulty - Easy
This was a System Design round.
- Q1. Can you design a system similar to Red Bus that can handle bookings and onboard both vendors and customers to the platform?
- Ans.
Design a system similar to Red Bus for handling bookings and onboarding vendors and customers.
Implement a user-friendly interface for customers to search and book tickets
Create a vendor portal for vendors to manage their offerings and availability
Include payment gateway integration for secure transactions
Develop a robust backend system for managing bookings, cancellations, and refunds
Utilize a database to store user in...
Round duration - 50 minutes
Round difficulty - Easy
This was a System Design round
Round duration - 50 minutes
Round difficulty - Easy
This was an HR round.
Interview Preparation Tips
Tip 1 : Practice as much as you can.
Tip 2 : Prepare for company, not in general.
Tip 3 : Your past work should be objective and your contribution should be very clear
Tip 1 : Keep only relevant things for the job you are applying.
Tip 2 : Minimal data with measurable contribution and effect.
Skills evaluated in this interview
I applied via Monster and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Basic java
Interview Preparation Tips
Automatic Data Processing (ADP) HR Interview Questions
Interview Questionnaire
2 Questions
- Q1. Salary discussion and notice period
- Q2. Core java, collections and coding
Interview Preparation Tips
Experience: About project and previous company experience , daily activity
Interview Questionnaire
8 Questions
- Q1. WRITE A GENERIC SWAP FUNCTION
- Ans.
A generic swap function swaps two values of any data type.
The function should take two parameters of any data type.
Use a temporary variable to store the value of one parameter.
Assign the value of the second parameter to the first parameter.
Assign the value of the temporary variable to the second parameter.
- Q2. SEARCH AN ELEMENT IN ROTATED SORTED LINKLIST .
- Ans.
Search for an element in a rotated sorted linked list.
Find the pivot point where the list is rotated.
Divide the list into two sublists based on the pivot point.
Perform binary search on the appropriate sublist.
Handle edge cases such as empty list and list with only one element.
- Q3. SEARCH AN ELEMENT IN ROTATED SORTED ARRAY. WRITED A CODE FOR IT
- Ans.
Search an element in a rotated sorted array
Find the pivot point where the array is rotated
Divide the array into two sub-arrays based on pivot point
Perform binary search on the appropriate sub-array
Repeat until element is found or sub-array size is 1
- Q4. In an Array of size 95 contain numbers in range 1 to 100. each number is at max once in the array. find the 5 missing numbers in array between 1-100
- Q5. Given sudoku as id array of size . in a given empty cell find the possible numbers that could be possible. Asked me to write code for it
- Ans.
Given a Sudoku board, find possible numbers for an empty cell.
Iterate through empty cells and check possible numbers using row, column, and box constraints.
Use a set to keep track of possible numbers for each empty cell.
Return the set of possible numbers for the given empty cell.
- Q6. Given 4 unsigned integers find their integer average (eg. (2,2,2,3) => (2+2+2+3)/4 = 2) consider integer division ) without typecasting
- Ans.
Find integer average of 4 unsigned integers without typecasting
Add all the integers and divide by 4
Use bit shifting to divide by 4
Handle overflow by using long long data type
Use unsigned int data type for input
- Q7. Write a code to identify wheter given processor is of 32 bit architecture or 64 bit architecture
- Ans.
Code to identify 32 bit or 64 bit architecture of a processor
Check if the operating system is 32 bit or 64 bit
If OS is 32 bit, processor is 32 bit
If OS is 64 bit, check if processor supports 64 bit architecture
Use CPUID instruction to check if processor supports 64 bit architecture
- Q8. Convert a binary number into base 64 integer
- Ans.
Convert binary number to base 64 integer
Divide the binary number into groups of 6 bits
Convert each group of 6 bits to decimal
Map the decimal value to the corresponding base 64 character
Concatenate the base 64 characters to form the final integer
Interview Preparation Tips
Experience: SIMPLE CODING QUESTIONS SPEED MATTERS.
Duration: 60 minutes
Total Questions: 3
Skills: Analytics And Coding
College Name: IIT Guwahati
Skills evaluated in this interview
Interview Questionnaire
6 Questions
- Q1. Solving puzzles(25 horses,ant and sweets,height of a building..) try as many as possible before appearing for interview
- Q2. If experienced , then project details of previous companies a must prepare question
- Q3. Writing test cases for random scenarios
- Ans.
Creating test cases for random scenarios ensures software reliability and robustness through diverse input validation.
Identify edge cases: Test with minimum and maximum input values, e.g., an empty array vs. a large array.
Use random data: Generate random inputs to simulate real-world usage, e.g., random user names or passwords.
Test invalid inputs: Ensure the system handles unexpected inputs gracefully, e.g., negative n...
- Q4. Programming in whatsoever language you r comfortable with, basic coding problems of DS,Algos. eg. Zigzag tree traversal algo,random linked list copy
- Q5. Some people asked me questions related to the work i will do if hired in the project
- Q6. Be genuine in ur CV, and be prepared with everything you write there.
Interview Preparation Tips
Interview Preparation Tips
Experience: I had a standard resume for this company as per the norms of our institute’s placement cell. For Oracle I laid emphasis on my programming skills and projects related to it.
Round: Test
Experience: The first round was the written test that comprised of 5 sections – vocabulary, aptitude, pattern matching, logical reasoning and programming. The questions in the programming section were asked from data structures and C++. The questions in the programming section were mainly from trees (from data structures). Around 400 students appeared for their written test out of which around 100 were shortlisted.
Round: HR Interview
Experience: The next round was the interview round. They gave me some puzzles to solve and a program to write. One of the puzzles that I remember was that if I were to be given an egg then how would I determine its durability, i.e. how would I determine that from which floor do I need to throw the egg from so that the egg does not break if thrown from any floor below it.
For the coding question I was given a mathematical formula and I was asked to devise a code such that the program uses the formula and gives the output.
Tips: Prepare for Data Structures as well as the commonly asked puzzles for Oracle.
College Name: IIT ROORKEE
Motivation: Oracle is a reputed company in the space of software and ITeS. It had come to our campus with five profiles. The best means to know about all of them is to attend the pre-placement talk of the company.
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