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Automatic Data Processing (ADP) Customer Service Representative Interview Questions and Answers

Updated 6 Apr 2024

Automatic Data Processing (ADP) Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What will you do if I don't select you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, and then honestly say what you mean and know

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2w
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Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good

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Q5. How are technological features advancing?

I appeared for an interview before Sep 2020.

Round 1 - Face to Face 

(1 Question)

Round duration - 50 minutes
Round difficulty - Easy

This was a Data Structural round.

  • Q1. 

    Distinct Islands Problem Statement

    Given a two-dimensional array/list consisting of integers 0s and 1s, where 1 represents land and 0 represents water, determine the number of distinct islands. A group of...

  • Ans. 

    Count the number of distinct islands in a 2D array of 0s and 1s.

    • Identify islands by performing depth-first search (DFS) on the grid

    • Use a set to store the shape of each island and check for duplicates

    • Consider translations to determine distinct islands

  • Answered by AI
Round 2 - Face to Face 

(1 Question)

Round duration - 50 minutes
Round difficulty - Easy

This was a Data Structural round.

  • Q1. 

    Word Wrap Problem Statement

    You are tasked with arranging 'N' words of varying lengths such that each line contains at most 'M' characters, with each word separated by a space. The challenge is to minimiz...

  • Ans. 

    The goal is to minimize the total cost of arranging 'N' words on each line with a maximum character limit 'M'.

    • Calculate the cost of each line as the cube of extra space characters needed to reach 'M'.

    • Minimize the total cost by arranging words to fit within the character limit on each line.

    • Ensure each word appears fully on one line without breaking across lines.

  • Answered by AI
Round 3 - Face to Face 

(1 Question)

Round duration - 60 minutes
Round difficulty - Easy

This was a System Design round.

  • Q1. Can you design a system similar to Red Bus that can handle bookings and onboard both vendors and customers to the platform?
  • Ans. 

    Design a system similar to Red Bus for handling bookings and onboarding vendors and customers.

    • Implement a user-friendly interface for customers to search and book tickets

    • Create a vendor portal for vendors to manage their offerings and availability

    • Include payment gateway integration for secure transactions

    • Develop a robust backend system for managing bookings, cancellations, and refunds

    • Utilize a database to store user in...

  • Answered by AI
Round 4 - Face to Face 

Round duration - 50 minutes
Round difficulty - Easy

This was a System Design round

Round 5 - Face to Face 

Round duration - 50 minutes
Round difficulty - Easy

This was an HR round.

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Indian Institute of Technology Roorkee. Microsoft interview preparation:Topics to prepare for the interview - Graphs, Dynamic Programming, Arrays, LinkedList, stringsTime required to prepare for the interview - 1 monthInterview preparation tips for other job seekers

Tip 1 : Practice as much as you can.
Tip 2 : Prepare for company, not in general.
Tip 3 : Your past work should be objective and your contribution should be very clear

Application resume tips for other job seekers

Tip 1 : Keep only relevant things for the job you are applying.
Tip 2 : Minimal data with measurable contribution and effect.

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Arrays, Graphs majorly asked
Practice Leetcode

Round 3 - Technical 

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Leetcode properly
Revise basic core concepts like Operating Systems, DBMS

Interview Questionnaire 

9 Questions

  • Q1. System design of traffic signal
  • Ans. 

    Design a traffic signal system

    • Identify the number of lanes and intersections

    • Determine the traffic flow and peak hours

    • Choose appropriate sensors and controllers

    • Implement a synchronization algorithm

    • Consider emergency vehicle prioritization

    • Include pedestrian crossing signals

    • Ensure compliance with local regulations

  • Answered by AI
  • Q2. Data structures
  • Q3. Oops spring jdbc
  • Q4. Hashmap implementation
  • Ans. 

    Hashmap is a data structure that stores key-value pairs and provides constant time complexity for insertion, deletion, and retrieval.

    • Hashmap uses hashing function to map keys to indices in an array

    • Collisions can occur when multiple keys map to the same index, which can be resolved using separate chaining or open addressing

    • Java implementation: HashMap<String, Integer> map = new HashMap<>();

  • Answered by AI
  • Q5. Pattern printing code
  • Ans. 

    Printing patterns using code

    • Identify the pattern to be printed

    • Use loops to print the pattern

    • Adjust the loop variables to control the pattern

    • Use conditional statements to modify the pattern

    • Examples: printing stars, triangles, squares, etc.

  • Answered by AI
  • Q6. Common point in linked list
  • Ans. 

    Common point in linked list refers to the node where two or more linked lists intersect.

    • The common point can be found by traversing both linked lists and comparing the nodes.

    • The common point can also be found by using two pointers, one for each linked list, and moving them until they meet at the common point.

    • Examples include finding the intersection point of two linked lists or finding the loop in a linked list.

  • Answered by AI
  • Q7. Optimization
  • Q8. Synchronisation
  • Q9. Threads

Skills evaluated in this interview

Analyst Interview Questions & Answers

Oracle user image harshit shrivastava

posted on 29 May 2021

I applied via Campus Placement

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the JD

Interview Questionnaire 

1 Question

  • Q1. Data Structures, Algorithms, System designing, Azure
Are these interview questions helpful?

I applied via Company Website and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They asked to calculate time complexity of any algorithm
  • Ans. 

    Time complexity measures the amount of time an algorithm takes to complete based on input size.

    • Time complexity is expressed using Big O notation (e.g., O(n), O(log n)).

    • O(1) indicates constant time, e.g., accessing an array element.

    • O(n) indicates linear time, e.g., iterating through an array.

    • O(n^2) indicates quadratic time, e.g., nested loops through an array.

    • O(log n) indicates logarithmic time, e.g., binary search in a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice is the only silver bullet to crack any interview!
Do coding of problem on notepad. Refer DS, ALGO related problem from GeeksOfGeeks site.

And 1 more thing coding is an art and please do not mug up the code, just try to understand the tricks, logic and solution and use those tricks and solution to solve any coding problem.

Do practice, Do practice and Do practice....nothing else

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About previous projects
  • Q2. Angular basic to medium level questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from basic to medium level questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic Aptitude like Quantitative , English and Logical Reasoning. Coding round had 4 questions - 2 SQL problems and 2 codes

Round 3 - HR 

(2 Questions)

  • Q1. Personality assessment , character judging and seeing if you are fit for the company on the basis of value was checked
  • Q2. Tell me about yourself

Interview Preparation Tips

Topics to prepare for Amdocs Software Engineer interview:
  • C++
  • SDLC
Interview preparation tips for other job seekers - Nothing to worry about. Just show confidence and good communication skills and a ability to learn.

Automatic Data Processing (ADP) Interview FAQs

How many rounds are there in Automatic Data Processing (ADP) Customer Service Representative interview?
Automatic Data Processing (ADP) interview process usually has 1 rounds. The most common rounds in the Automatic Data Processing (ADP) interview process are One-on-one Round.
How to prepare for Automatic Data Processing (ADP) Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Automatic Data Processing (ADP). The most common topics and skills that interviewers at Automatic Data Processing (ADP) expect are Customer Service, Communication Skills, International Voice Process, voice support and Advanced Excel.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

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27% more than the average Customer Service Representative Salary in India
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Automatic Data Processing (ADP) Customer Service Representative Reviews and Ratings

based on 5 reviews

2.5/5

Rating in categories

3.2

Skill development

2.7

Work-life balance

3.2

Salary

3.6

Job security

2.5

Company culture

2.1

Promotions

2.1

Work satisfaction

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