BCD Travel Team Lead Interview Questions and Answers

Q1. How you manager villa owner
Ans. 
I manage villa owners by fostering strong relationships, ensuring clear communication, and addressing their needs promptly.
• Establish regular communication: Schedule weekly check-ins to discuss updates and concerns.

• Set clear expectations: Outline responsibilities and deliverables at the start of the partnership.

• Provide personalized service: Tailor solutions based on individual owner preferences, such as maintenance sche...read more
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Q1. What is the selection crietria
Ans. 
Selection criteria for Supervisor position
• Relevant work experience in a supervisory role

• Strong leadership and communication skills

• Ability to problem solve and make decisions

• Knowledge of company policies and procedures

• Demonstrated ability to motivate and manage a team
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Q2. What is the future of this company as a h.k supervisior
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Q1. About you past experience
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Q2. How would you help now
Ans. 
I would leverage my skills and experience to provide immediate support and strategic solutions to enhance team performance.
• Assess current challenges: Conduct a quick analysis of ongoing projects to identify bottlenecks.

• Collaborate with team members: Facilitate open communication to gather insights and foster teamwork.

• Implement quick wins: Identify and execute small, impactful changes that can improve efficiency.

• Provide...read more
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Q1. How to reissue ticket, issue ticket what all the routings
Ans. 
To reissue or issue a ticket, you need to follow specific routings based on the airline's policies and the passenger's itinerary.
• Check the airline's reissue policy for the specific ticket type and fare rules

• Verify the passenger's itinerary and make necessary changes

• Calculate any additional fees or fare differences that may apply

• Issue the new ticket with the updated information and send it to the passenger

• Examples: chan...read more
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Q1. Routing of international destinations
Ans. 
Routing of international destinations involves planning the most efficient and cost-effective travel path between multiple countries.
• Consider factors such as distance, time zones, layovers, and visa requirements

• Utilize airline alliances and codeshare agreements to optimize routing

• Use online tools and booking platforms to compare different routing options

• Provide clients with detailed itineraries and options for their in...read more
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Q2. Visa formalities.
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It was a Quant, LR and English test. Was quite simple.

Q1. Just make sure you are aware what is on your CV. Be confident with your math as they might ask to solve sums then and there. Know what sales is and how to approach as they check if you will be a good fit i...read more
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Q2. Sell this pen. Advice: Make sure to understand need of customer before selling
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Q3. Why do you want to work with PickYourTrail?
Ans. 
I want to work with PickYourTrail because of their innovative approach to travel planning and their commitment to customer satisfaction.
• PickYourTrail's innovative approach to travel planning sets them apart from other companies in the industry.

• I am impressed by their use of technology to create personalized itineraries for each customer.

• Their focus on customer satisfaction and attention to detail aligns with my own val...read more
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Q1. This interview was with one of the founders. It was to check my skills and at the same time my fit in the company.
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Q1. Why do you want to work in Pickyourtrail
Ans. 
I admire Pickyourtrail's innovative approach to personalized travel experiences and its commitment to customer satisfaction.
• Pickyourtrail's focus on customized itineraries aligns with my passion for creating unique travel experiences for clients.

• The company's use of technology to enhance travel planning resonates with my interest in leveraging digital tools for better service.

• I appreciate Pickyourtrail's commitment to ...read more
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Q2. What do you see in yourself
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The assignment was really fun