Premium Employer

i

This company page is being actively managed by BigBasket Team. If you also belong to the team, you can get access from here

BigBasket Verified Tick Work with us arrow

Compare button icon Compare button icon Compare

Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

BigBasket Chat Process Interview Questions and Answers

Updated 9 Aug 2021

BigBasket Chat Process Interview Experiences

2 interviews found

Chat Process Interview Questions & Answers

user image Anonymous

posted on 20 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is Empathy and sympathy, write a mali your a customer receive wrong product
  • Q2. Inspirational person, tell me about bigbasket,
  • Q3. Tell me your self, how would isee you after 3 years
  • Q4. Uses of mail and disadvantages

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't confuse, if you hindi very well go there otherwise no

Chat Process Interview Questions & Answers

user image Anonymous

posted on 9 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How I except you after 5 years?
  • Ans. 

    In five years, I envision myself as a skilled professional, contributing significantly to the team's success and growth.

    • I see myself in a leadership role, mentoring new team members and sharing my expertise.

    • I aim to have developed advanced skills in customer engagement, improving satisfaction rates.

    • I plan to contribute to process improvements that enhance efficiency and reduce response times.

    • I hope to be involved in tr...

  • Answered by AI
  • Q2. What is Empathy and Sympathy?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident you does not know the answer try to answer

Chat Process Interview Questions Asked at Other Companies

asked in BigBasket
Q1. What is Empathy and sympathy, write a mali your a customer receiv ... read more
Q2. What do you know about BPO?
Q3. Are you comfortable with rotational shifts?
asked in BigBasket
Q4. Uses of mail and disadvantages
asked in eClerx
Q5. What are your qualifications?

Top trending discussions

View All
Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about BigBasket?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't appear for the exam it shows that u got failed all time

Interview Questionnaire 

5 Questions

  • Q1. Self intro
  • Q2. Tell me about your self
  • Q3. What is flipcart
  • Q4. What are you job
  • Q5. Wh

I applied via Company Website and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Get the hardware you need
  • Q2.  Whenever possible, always do your video call on a laptop with a webcam! It’s a better experience for you and those on the other end; joining a video call from a mobile phone can come across unprofessiona...

Interview Preparation Tips

Interview preparation tips for other job seekers - Research the industry and company
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They will ask you to introduce yourself
Round 3 - Technical 

(1 Question)

  • Q1. What do you know about Bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO companies provide various services such as customer support, technical support, telemarketing, data entry, and more

    • BPO helps companies focus on their core business functions by outsourcing non-core activities

    • BPO services can be onshore, nearshore, or offshore depending on the loc...

  • Answered by AI
Round 4 - Versant test 

(1 Question)

  • Q1. Most of the questions are of fillers, story telling,email
Round 5 - Group Discussion 

Most of the questions they asked about customer service

Round 6 - Client Interview 

(1 Question)

  • Q1. U need to qualify to get certification from client

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interacting with the hr and operations manager.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(4 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. Why should we hire you?
  • Ans. 

    I bring a unique blend of skills, experience, and passion that aligns perfectly with your team's goals and values.

    • Proven track record: In my previous role, I increased team efficiency by 20% through process improvements.

    • Strong communication skills: I successfully led cross-functional teams to complete projects ahead of schedule.

    • Adaptability: I thrive in fast-paced environments and can quickly adjust to changing priorit...

  • Answered by AI
  • Q3. What are your strength and weekness ?
  • Ans. 

    I possess strong analytical skills and adaptability, but I sometimes struggle with delegation and overcommitting myself.

    • Strength: Strong analytical skills - I excel at breaking down complex problems and finding effective solutions.

    • Example: In my previous role, I improved a process by analyzing data trends, leading to a 20% increase in efficiency.

    • Strength: Adaptability - I thrive in dynamic environments and can quickly ...

  • Answered by AI
  • Q4. What did you do in last 5 years
Round 2 - HR 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. Thankyou for this opportunity to introduce my self .my name is Gayathri.I'm fromHyderabad . I have completed my graduation from osmania university in 2024 with 8.69%.my strength is I'm self motivating and ...
Are these interview questions helpful?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

It was good and clear

Round 3 - Group Discussion 

Discussed about salary ,Self introduction about us

Round 4 - HR 

(1 Question)

  • Q1. Self introduction, basic question

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self Why do you want to work in Oyo What is the life in Bangalore
  • Ans. 

    I am a dedicated professional with experience in management. I want to work in Oyo for its innovative approach to hospitality. Life in Bangalore is vibrant and diverse.

    • I have a strong background in management and leadership roles

    • I am attracted to Oyo for its innovative technology-driven approach to hospitality

    • Bangalore offers a vibrant cultural scene with diverse food options and entertainment

    • The city is known for its ...

  • Answered by AI
  • Q2. Same question
  • Q3. About salary

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - No any round COVID 

(1 Question)

  • Q1. No any questions due COVID

Interview Preparation Tips

Topics to prepare for Amazon Assistant Manager interview:
  • Technical Skills
Interview preparation tips for other job seekers - Every job seekers want to growth on his life and want to work with reputed company for growth in life.

BigBasket Interview FAQs

What are the top questions asked in BigBasket Chat Process interview?

Some of the top questions asked at the BigBasket Chat Process interview -

  1. What is Empathy and sympathy, write a mali your a customer receive wrong prod...read more
  2. Uses of mail and disadvanta...read more

Tell us how to improve this page.

Join BigBasket India's largest online supermarket

Interview Questions from Similar Companies

Amazon Interview Questions
4.0
 • 5.4k Interviews
Flipkart Interview Questions
3.9
 • 1.5k Interviews
PolicyBazaar Interview Questions
3.7
 • 476 Interviews
JustDial Interview Questions
3.5
 • 359 Interviews
Eternal Limited Interview Questions
3.7
 • 327 Interviews
Oyo Rooms Interview Questions
3.2
 • 231 Interviews
Uber Interview Questions
4.2
 • 156 Interviews
Expedia Group Interview Questions
3.7
 • 78 Interviews
View all
BigBasket Chat Process Salary
based on 7 salaries
₹1.5 L/yr - ₹3.2 L/yr
17% less than the average Chat Process Salary in India
View more details

BigBasket Chat Process Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

Explore 2 Reviews and Ratings
Business Development Executive
625 salaries
unlock blur

₹2 L/yr - ₹6 L/yr

Shift Incharge
472 salaries
unlock blur

₹2 L/yr - ₹5.1 L/yr

Inventory Executive
467 salaries
unlock blur

₹1.9 L/yr - ₹5.2 L/yr

Store Manager
347 salaries
unlock blur

₹3.2 L/yr - ₹7.6 L/yr

Customer Support Executive
323 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Explore more salaries
Compare BigBasket with

Milkbasket

3.9
Compare

Amazon

4.0
Compare

Blinkit

3.8
Compare

Flipkart

3.9
Compare
write
Share an Interview