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Coforge IT Service Desk Analyst Interview Questions and Answers

Updated 19 Mar 2025

Coforge IT Service Desk Analyst Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How to run your pc fast
  • Ans. 

    Optimize your PC's performance by managing resources, cleaning up files, and adjusting settings for speed.

    • Uninstall unnecessary programs to free up resources.

    • Disable startup programs that slow down boot time, like Adobe Reader.

    • Regularly run disk cleanup to remove temporary files and system junk.

    • Upgrade hardware components, such as adding more RAM or switching to an SSD.

    • Keep your operating system and drivers updated for...

  • Answered by AI
  • Q2. What is the total experience

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1w (edited)
anshitanegi
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Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. First round : 3 hours API coding round which tests you for your ability to code, coding style , coding design, test cases, etc
  • Q2. Second Round : Java concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are appearing for Java Backend Developer role, please prepare the Java concepts very well. Having experience with AWS, Kubernetes, Kafka, etc does help.

IT Service Desk Analyst Interview Questions Asked at Other Companies

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Q2. Have you heard about OSI reference model? How many layers are the ... read more
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Q4. Do you know what a BSOD is and how to resolve it?
asked in HCLTech
Q5. Do you know about ticketing tools?

I applied via Campus Placement and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What does NTT company do?
  • Ans. 

    NTT is a global technology services company that provides IT solutions and services to clients worldwide.

    • NTT offers a wide range of services including cloud computing, cybersecurity, data analytics, and IoT solutions.

    • The company operates in over 80 countries and has over 300,000 employees.

    • NTT is also involved in research and development in areas such as artificial intelligence and quantum computing.

    • Some of NTT's client...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - A careers guidance interview is an impartial, one-to-one meeting between yourself and a professionally qualified careers adviser. A guidance interview can last about 45 minutes. A careers guidance interview is not like a job interview - there are no right or wrong answers.
Contents

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What is your job roles and responsibilities
  • Ans. I am working as Associate for US Mortgage company, need to do documents classifications, categories it.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for EXL Service Senior Associate interview:
  • US Mortgage
Interview preparation tips for other job seekers - Please go for more knowledge and skills to fit in any job role

I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
  • Ans. 

    Prepare for a technical interview with a focus on answering questions accurately and confidently.

    • Understand key concepts in your field to answer confidently.

    • Practice common interview questions related to your expertise.

    • Use examples from past experiences to illustrate your knowledge.

    • Stay calm and take a moment to think before answering.

  • Answered by AI
  • Q2. Behavioral test on computer
  • Q3. Package discussion
  • Q4. Technical questions maybe with some scenarios.

Interview Preparation Tips

General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about underwriting

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be good your product, never respond with negative reply, be confident while speaking and smile always.

Coforge HR Interview Questions

68 questions and answers

Q. Are you available for challenging work?
Q. Are you okay with working on a TAT basis or overtime?
Q. Describe your past experiences and how they are useful in this job

I applied via Company Website and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself?
  • Q2. Defect life cycle and testing life cycle
  • Q3. Scenario

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and stick to your answer, there is nothing write or wrong in the interview world. Your experiences are your own experiences, they may not match other's experience. The person who is on the other side of the table knows this well.
Are these interview questions helpful?

Interview Preparation Tips

Round: Test
Experience: Apti was quite easy . In Basic CS concepts software engineering is prominent.
Tips: Brush up Software Engineering before written test
Duration: 90 minutes
Total Questions: 50

College Name: NIT BHOPAL

I appeared for an interview before Aug 2016.

Interview Preparation Tips

Round: General and technical aptitude
Experience: There were questions on basics of programming and general questions on verbal,reasoning and quantitative.
Tips: Time will be short to answer all so keep watch on time

Round: Group Discussion
Experience: They segregated us in to batches and in our team there were 10 members.
Tips: Easy round
Duration: 15 minutes

Round: Telephonic
Experience: They tested my communication skill in that round

College Name: Dhanalakshmi college of engineering

Interview Questionnaire 

13 Questions

  • Q1. Indroduce yourself ?
  • Ans. 

    I am a software developer with experience in various programming languages and frameworks.

    • Proficient in Java, C++, and Python

    • Familiar with web development using HTML, CSS, and JavaScript

    • Experience with database management systems such as MySQL and MongoDB

    • Strong problem-solving and analytical skills

    • Worked on projects involving machine learning and artificial intelligence

  • Answered by AI
  • Q2. Difference between method overloading and methode overriding ?
  • Ans. 

    Method overloading is having multiple methods with the same name but different parameters. Method overriding is having a subclass method with the same name and parameters as a superclass method.

    • Method overloading is used to provide different ways of calling the same method with different parameters.

    • Method overriding is used to provide a specific implementation of a method in a subclass that is already defined in the su...

  • Answered by AI
  • Q3. Difference between switch case and if else statement?
  • Ans. 

    Switch case is used for multiple conditions while if else is used for binary conditions.

    • Switch case is faster than if else for multiple conditions.

    • If else can handle complex conditions while switch case cannot.

    • Switch case can only compare values of the same data type.

    • If else can handle null values while switch case cannot.

    • Example: switch (day) { case 1: console.log('Monday'); break; case 2: console.log('Tuesday'); brea...

  • Answered by AI
  • Q4. What is interface and abstract class?
  • Q5. Whats is polymorphisom?
  • Q6. What is inherritance ?
  • Ans. 

    Inheritance is a fundamental OOP concept allowing a class to inherit properties and methods from another class.

    • Promotes code reusability by allowing new classes to use existing code.

    • Supports the creation of a hierarchical relationship between classes.

    • Example: A 'Dog' class can inherit from an 'Animal' class, gaining its properties like 'eat' and 'sleep'.

    • Facilitates polymorphism, enabling methods to be overridden in der...

  • Answered by AI
  • Q7. Default case in switch case
  • Ans. 

    Default case in switch case statement

    • Default case is executed when no other case matches the switch expression

    • It is optional and can be placed anywhere in the switch statement

    • It is often used to handle unexpected input or errors

    • It should always be the last case in the switch statement

  • Answered by AI
  • Q8. Introduce yourself apart from resume?
  • Q9. What is your weaknesses ?
  • Q10. Do you have any offer from any other company ?
  • Ans. 

    Yes, I have received offers from two other companies.

    • Received offers from Company A and Company B

    • Currently evaluating all offers to make an informed decision

    • Considering factors like company culture, growth opportunities, and compensation

  • Answered by AI
  • Q11. Which company would you like to join apart from sapient ?
  • Ans. 

    I would like to join Google because of their innovative projects and work culture.

    • Google is known for its cutting-edge technology and innovative projects.

    • They have a strong focus on employee well-being and work-life balance.

    • Google offers opportunities for career growth and development.

    • The company has a diverse and inclusive work culture.

    • Google is a leader in the tech industry with a global presence.

  • Answered by AI
  • Q12. Have you ever worked in a team?
  • Q13. 8 metals bolls are similar ?
  • Ans. 

    Yes, they are similar.

    • All 8 metal balls are of the same material.

    • They have the same size and weight.

    • They have the same physical properties.

    • They are interchangeable in any given situation.

  • Answered by AI

Interview Preparation Tips

College Name: NIT Meghalaya

Skills evaluated in this interview

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Overall Interview Experience Rating

1/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
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Join Coforge Transform at the Intersect. Thrive with Coforge
Coforge IT Service Desk Analyst Salary
based on 7 salaries
₹3.2 L/yr - ₹6.9 L/yr
9% less than the average IT Service Desk Analyst Salary in India
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