Dr ITM Customer Support Executive Interview Questions and Answers

Q1. Tell me about your self? Qualifications? Why to do Bpo & what is bpo?
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Q1. Are you comfortable in domestic language? How much language you know? Hindi is must And the interview questions is easy You can crack easily
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Q1. Why you do work in athena?
Ans. 
I work in athena because of its innovative solutions and strong reputation in the industry.
• I am passionate about working in a company that is at the forefront of healthcare technology.

• athena's commitment to improving patient care aligns with my own values and goals.

• The company's track record of success and positive customer feedback is impressive.

• I believe in the potential of athena's products to revolutionize the heal...read more
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Q1. Tell me something about customer service or sales products
Ans. 
Customer service is the provision of assistance and support to customers before, during, and after purchasing a product or service.
• Customer service is crucial for building and maintaining customer relationships.

• It involves addressing customer inquiries, resolving issues, and providing product information.

• Sales products refer to the goods or services being sold to customers.

• Sales executives play a key role in promoting ...read more
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Q1. Tell me about yourself
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Q2. Why you want to do job
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Q3. What experience do you have
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Q4. Tell me about family
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Q5. Which company you work
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Q6. How to handle the customer
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Q7. Tell me about you self
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Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it
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Q9. Walk to the office how much time it will be taken
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Q1. Introduction questions
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Q2. What is qualification?
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Simple English questions were asked there. It was very simple

Q1. Tell me about your self
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Q2. Why you want to join this job
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Q1. What is your understanding of sales?
Ans. 
Sales is the process of identifying, attracting, and converting potential customers into actual buyers of a product or service.
• Sales involves building relationships with customers to understand their needs and provide solutions.

• It requires effective communication and persuasion skills to convince customers to make a purchase.

• Sales also involves setting and achieving targets, negotiating deals, and closing sales.

• Success...read more
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Q2. What is B2B sales
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Q3. Rate your languages on a scale of 1 to10 according to your skills
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