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FastInfo Telecalling Executive Interview Questions and Answers
FastInfo Telecalling Executive Interview Experiences
2 interviews found
Sujoy Dutta
I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Intro duce your self
- Q2. Tell me about your own plase somthing
- Ans.
I live in a vibrant city, surrounded by diverse cultures, delicious food, and beautiful parks that inspire my daily life.
The city has a rich history, with landmarks like the old town square that dates back to the 18th century.
I enjoy exploring local markets, where vendors sell fresh produce and handmade crafts, showcasing the community's creativity.
Parks like Riverside Park offer a peaceful escape, perfect for jogging ...
- Q3. What the roll play my privious company?
- Ans.
In my previous company, I played a crucial role in enhancing customer engagement and driving sales through effective communication.
Conducted outbound calls to potential clients, introducing our services and generating leads.
Maintained a database of customer interactions, ensuring follow-ups were timely and relevant.
Collaborated with the sales team to align on strategies for converting leads into customers.
Handled custo...
(2 Questions)
- Q1. Self intro duction
- Q2. Company shift time acceptable from my side?
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Anonymous
Selected
I appeared for an interview before Aug 2024, where I was asked the following questions.
- Q1. Self introduction
- Q2. What your experience
- Ans.
I have over three years of experience in telecalling, focusing on customer service and sales in various industries.
Handled inbound and outbound calls, achieving a 90% customer satisfaction rate.
Developed strong communication skills, effectively addressing customer inquiries and concerns.
Utilized CRM software to track interactions and follow up with leads, resulting in a 25% increase in sales.
Trained new team members on...
- Q3. What your suitable time
- Ans.
I am flexible with my time and can adjust my schedule to meet the needs of the team and clients effectively.
I am available during regular business hours, typically from 9 AM to 6 PM.
I can also accommodate early morning or late evening calls if necessary.
For example, if a client prefers to discuss matters at 7 PM, I can adjust my schedule accordingly.
I believe in being accessible to clients, so I can also work on weeken...
- Q4. Any leave requir traning time
- Ans.
Leave during training can impact learning; it's best to minimize absences for optimal performance.
Training is crucial for skill development; taking leave can hinder progress.
If unavoidable, communicate early with supervisors to manage expectations.
Example: A missed training session on product knowledge could lead to gaps in service.
Consider scheduling leave during non-training periods to avoid conflicts.
- Q5. What you feel
- Ans.
I feel a mix of excitement and responsibility in this role, as it allows me to connect with people and help them find solutions.
Telecalling is about building rapport; for example, using a friendly tone can make a customer feel valued.
Listening actively is crucial; for instance, repeating back what a customer says shows you care about their concerns.
Handling objections gracefully is key; if a customer hesitates, asking ...
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Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Whats your profile and experience elaboration?
- Q2. Why you want to go ahead with skill Lync only?
- Ans.
I admire Skill-Lync's innovative approach to engineering education and its commitment to bridging the skills gap in the industry.
Skill-Lync's focus on practical, hands-on learning aligns with my belief in experiential education.
The company's strong industry connections provide a unique opportunity to help students transition into successful careers.
I am impressed by Skill-Lync's diverse course offerings, which cater to...
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(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. Sallary expectations
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I applied via Campus Placement and was interviewed in Sep 2022. There were 2 interview rounds.
(3 Questions)
- Q1. They will check your communication in first round
- Q2. In second round, they will give a product and convince that to consumer to buy the product
- Q3. HR will question you why do you want this job
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Poonam Pandey
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self ?
- Ans. First of all thank you so much giving m e this opportunity to introduce my self poonam pandey from amethi in up .
- Q2. Whats your qualification ?
- Ans. I did my graduation my b.com RRPG College in amethi . i have done MBA AKTU in Lucknow . 2021 i am current working in tata capital housing finance.
(1 Question)
- Q1. Why should hare you?
- Ans. Every person differnt differnt capabilities .
FastInfo HR Interview Questions
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Where do you want to see yourself in next 5years
- Q2. Why work from home
- Q3. Only 2 questions was asked
- Q4. Previous work experiences
- Q5. How will you manage your work
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History geography politics
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. Can you tell me about yourself? My name is Sandhya I am from Hyderabad I have complete my degree my studies and self motivation person collaboration problem solving
- Ans.
My name is Sandhya I am from Hyderabad
- Q2. Any experience I have no experience because I am the fresher
- Ans.
Sorry sir I am the fresher
- Q3. What do you consider to be your strengths? I am self motivation person also problem solving in other person conversation that's also
- Ans.
Self motivation person collaboration with the best for your
- Q4. Why are you hide you
- Ans.
I believe the question might be a misunderstanding; I am here to assist and provide excellent customer service.
I prioritize transparency in communication with customers.
For example, if a customer has a complaint, I ensure they feel heard and understood.
I actively seek feedback to improve my service.
In my previous role, I implemented a follow-up system to ensure customer satisfaction.
- Q5. Tell me something yourself
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Selected
I appeared for an interview in Jan 2025, where I was asked the following questions.
- Q1. Narottam Nager Shidhauli
- Q2. Narottam Nager panitaki
- Q3. Narottam Nager Shidhauli.
- Q4. Mishrikh road pani tanki
- Q5. Muchha costumer service ma part time remote jobs
- Ans.
Yes, I am actively seeking part-time remote customer service jobs to leverage my skills and provide excellent support to customers.
Flexible schedule: Part-time roles allow me to balance work with personal commitments.
Remote work: I appreciate the opportunity to work from home, which enhances productivity.
Customer focus: I enjoy helping customers resolve issues and ensuring their satisfaction.
Skill development: Part-tim...
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