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FirstCry Interview Questions and Answers
89 Interview questions
Essential products for newborns ensure their comfort, safety, and health during the early stages of life.
Diapers: Choose soft, hypoallergenic options to prevent rashes.
Clothing: Look for breathable fabrics like cotton for comfort.
Swaddles: Help newborns feel secure and sleep better.
Bottles: Opt for BPA-free bottles for safe feeding.
Pacifiers: Can soothe babies and help with teething.
Baby Monitor: Ensures you can k...
Excel sheets can contain over a million rows, specifically 1,048,576 rows in modern versions.
Excel 2007 and later versions support up to 1,048,576 rows.
Older versions like Excel 2003 have a limit of 65,536 rows.
Each row can hold a variety of data types, including text, numbers, and formulas.
This row limit allows for extensive data analysis and management.
Pivot tables and charts summarize and analyze data, allowing for dynamic data exploration and visualization in spreadsheets.
Pivot Table: A data processing tool that allows users to summarize large datasets quickly.
Example: Summarizing sales data by region and product category.
Pivot Chart: A graphical representation of data from a pivot table, providing visual insights.
Example: Creating a bar chart to show sales tr...
Key Result Areas (KRAs) for a Customer Service Executive focus on customer satisfaction, issue resolution, and communication skills.
Respond to customer inquiries promptly, e.g., answering calls within 3 rings.
Resolve customer complaints effectively, e.g., reducing complaint resolution time by 20%.
Maintain accurate records of customer interactions, e.g., logging details in CRM systems.
Provide product knowledge and ...
What people are saying about FirstCry
DG synchronization panels manage multiple diesel generators to ensure balanced load sharing and seamless power supply.
Understand the components: DG synchronization panels include circuit breakers, synchronizing relays, and control panels.
Check the settings: Ensure the voltage, frequency, and phase sequence settings are correctly configured before synchronization.
Perform manual synchronization: Use the manual mode ...
Synchronization requires parameters like time, frequency, phase, and signal integrity for effective coordination.
Time: Ensures all systems operate on the same clock, e.g., GPS systems.
Frequency: Aligns the operating frequencies of devices, e.g., radio transmitters.
Phase: Maintains the correct phase relationship between signals, e.g., in AC power systems.
Signal Integrity: Ensures signals are clear and undistorted, ...
FirstCry HR Interview Questions
Effective management during rush hours involves strategic planning, staff coordination, and customer engagement to ensure smooth operations.
Staffing: Schedule additional staff during peak hours to handle increased customer flow. For example, have extra cashiers available.
Prioritize Tasks: Identify key areas that need immediate attention, such as restocking popular items or managing long lines.
Customer Engagement: ...
I achieved commendable marks in my 10th and 12th grades, reflecting my dedication and hard work in academics.
10th Grade: Scored 90% in Mathematics, showcasing my analytical skills.
12th Grade: Achieved 85% overall, with a strong focus on Business Studies and Economics.
Participated in school projects that enhanced my teamwork and leadership abilities.
Consistently ranked in the top 10% of my class, demonstrating my c...
Severity refers to the impact of a defect, while priority indicates the urgency of fixing it in software testing.
Severity: Measures the impact of a defect on the system. For example, a crash in a critical feature is high severity.
Priority: Indicates the urgency of fixing a defect. A minor UI issue might be high priority if it affects a major release deadline.
High Severity, Low Priority: A bug that causes data loss...
Sanity testing checks specific functionalities after changes, while regression testing ensures overall system stability post-changes.
Purpose: Sanity testing verifies that a particular function works after changes, while regression testing checks that existing features remain unaffected.
Scope: Sanity testing is narrow and focused, often limited to specific areas, whereas regression testing is broader, covering the ...
FirstCry Interview Experiences
194 interviews found
Anonymous
Selected
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
(3 Questions)
- Q1. Tell me about your self?
- Q2. Tell me about your experience in your last company?
- Q3. Reason to switch company?
(4 Questions)
- Q1. Tell me about your last jobs roles and responsibilities?
- Q2. Tell me about your projects?
- Q3. What is job of sourcing or planning executive?
- Ans.
The job of a sourcing or planning executive involves identifying, evaluating, and selecting suppliers to ensure timely and cost-effective procurement of goods and services.
Developing sourcing strategies to meet company objectives
Identifying potential suppliers and conducting supplier evaluations
Negotiating contracts and terms with suppliers
Monitoring supplier performance and resolving any issues
Collaborating with inter...
- Q4. What you will do to increase sales?
- Ans.
To increase sales, I will focus on developing strategic partnerships, implementing targeted marketing campaigns, and improving customer experience.
Develop strategic partnerships with key suppliers or distributors to expand reach and access new markets.
Implement targeted marketing campaigns to reach specific customer segments and drive sales growth.
Improve customer experience through personalized service, efficient orde...
(2 Questions)
- Q1. What's your expectations regarding salary?
- Q2. Any doubt regarding job roles and responsibilities?
Selected
(3 Questions)
- Q1. Kpi kra vm display case study banking petty cash marketing store promotion
- Q2. Family background
- Ans.
I come from a close-knit family that values hard work, education, and community involvement, shaping my leadership style.
My parents instilled a strong work ethic in me; my father worked in retail for over 30 years, teaching me the importance of customer service.
I have two siblings; we often collaborated on school projects, which taught me teamwork and communication skills.
Family gatherings were frequent, emphasizing th...
- Q3. HOW MANY OTHER COMPANY QUESTION
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Can you describe your previous experience?
- Ans.
I have over 10 years of experience in senior executive operations, leading teams to achieve operational excellence and drive business growth.
Led cross-functional teams to streamline processes and improve efficiency
Implemented strategic initiatives to optimize operations and reduce costs
Developed and executed operational plans to meet business objectives
Managed budgets, resources, and performance metrics to ensure succe...
- Q2. What is your expected salary for this position?
- Ans.
My expected salary for this position is competitive and reflective of my experience, skills, and the responsibilities of the role.
Research industry standards and salary ranges for similar positions
Consider the cost of living in the area where the job is located
Factor in your level of experience and expertise in the field
Be prepared to negotiate based on the benefits package offered
(2 Questions)
- Q1. Can you describe your previous work experience?
- Ans.
I have over 10 years of experience in operations management, leading teams to improve efficiency and productivity.
Managed a team of 50+ employees to streamline production processes
Implemented new technology to automate tasks and reduce errors
Developed and implemented strategic plans to meet company goals
Collaborated with cross-functional teams to improve communication and workflow
- Q2. What do you know about inventory management?
- Ans.
Inventory management involves overseeing the flow of goods from manufacturers to warehouses to retailers, ensuring optimal levels are maintained.
Inventory management involves tracking and controlling the flow of goods from manufacturers to warehouses to retailers.
It includes forecasting demand, setting reorder points, and managing stock levels to prevent stockouts or overstocking.
Efficient inventory management can help...
(2 Questions)
- Q1. Can you describe your previous professional experience?
- Ans.
I have over 10 years of experience in operations management, leading teams to improve efficiency and productivity.
Managed cross-functional teams to streamline processes and reduce costs
Implemented new technologies to enhance operational efficiency
Developed and implemented strategic plans to meet organizational goals
Led continuous improvement initiatives to optimize operations
Collaborated with senior leadership to drive...
- Q2. What are the key principles of inventory management and auditing?
- Ans.
Key principles of inventory management and auditing include accuracy, consistency, transparency, and regular monitoring.
Accuracy in recording and tracking inventory levels to prevent stockouts or overstocking.
Consistency in following established procedures for ordering, receiving, and storing inventory.
Transparency in documenting all inventory transactions and maintaining clear records.
Regular monitoring of inventory l...
Selected
I appeared for an interview in Jan 2025.
(2 Questions)
- Q1. Why r u want join
- Ans.
I am passionate about building strong relationships with customers and helping them achieve their goals.
I have a strong background in customer service and enjoy interacting with people.
I believe in the importance of providing excellent customer support and going above and beyond to meet their needs.
I am excited about the opportunity to work in a role where I can make a positive impact on customer satisfaction and loyal...
- Q2. How long u have experience in sales
- Ans.
I have 5 years of experience in sales.
I have worked in sales for 5 years
I have experience in both B2B and B2C sales
I have consistently met and exceeded sales targets
I have experience in building and maintaining customer relationships
How to get complete your target,
How to manage it if walkings is down
Interview Preparation Tips
Selected
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. Last company details
- Q2. Last company name sellry timing etc.
- Q3. Work experience
- Ans.
I have diverse work experience in sales, project management, and customer service, enhancing my skills and adaptability.
Worked as a sales associate at XYZ Corp, exceeding sales targets by 20%.
Managed a team project at ABC Inc., improving efficiency by implementing new software.
Provided customer support at DEF Ltd., resolving issues and increasing customer satisfaction ratings.
- Q4. Customer handling
- Q5. Current company required sellry
Interview Preparation Tips
GAURAV RANPISE
Selected
I appeared for an interview in Jun 2025, where I was asked the following questions.
- Q1. Grammar Quiz ,Write a short description for given product
- Q2. ECOM Competitor Analysis
- Q3. No no no
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me in brief about your education qualification and work experience.
- Q2. When can you join?
- Q3. What is your current and What is your expected salary?
(7 Questions)
- Q1. Elaborate your work experience.
- Q2. What is your KRA?
- Ans.
Key Result Areas (KRAs) are specific goals or objectives that an individual is expected to achieve in their role as an Area Manager.
Setting and achieving sales targets for the assigned area
Developing and implementing strategies to increase market share
Managing and motivating a team of sales representatives
Ensuring customer satisfaction and retention
Monitoring and analyzing market trends and competitor activities
- Q3. How do you start your day?
- Ans.
I start my day with a structured routine that sets a positive tone for productivity and effective leadership.
Wake up early to have some quiet time for reflection and planning my day.
Engage in a brief workout or stretching session to boost energy levels.
Review my calendar and prioritize tasks for the day, ensuring alignment with team goals.
Check in with my team via a quick message to motivate and set expectations.
Enjoy ...
- Q4. How do you divide targets ?
- Ans.
Targets are divided based on team strengths, market potential, and individual performance.
Analyze team strengths and weaknesses to allocate targets accordingly
Consider market potential and allocate higher targets to areas with more growth opportunities
Take into account individual performance and set targets based on past achievements
Regularly review and adjust targets based on progress and feedback
- Q5. What will you do to bring a non profitable store to bring it into profit?
- Ans.
To bring a non-profitable store into profit, I would focus on improving sales, reducing expenses, optimizing inventory, and enhancing customer experience.
Analyze the current financial situation of the store to identify areas of improvement
Implement cost-cutting measures such as renegotiating supplier contracts or reducing unnecessary expenses
Develop and execute a marketing strategy to attract more customers and increas...
- Q6. What is your weakness?
- Q7. Are you ready to work for long hours?
Interview Preparation Tips
I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.
(3 Questions)
- Q1. Peevious Experience related questions
- Q2. Dashboard related questions
- Q3. Sql related questions
Interview Preparation Tips
I was informed by the HR team that my interview would be conducted in person, with all rounds taking place on the same day, and that I would receive the results the same day. As a result, I traveled a considerable distance to attend.for the interview the told me to wait for the 3 hrs.
- During the interview, it was disheartening to find that the interviewer seemed uninterested in my responses. I was asked to write queries on paper, and while I was explaining them, the interviewer was preoccupied with reading emails and all other work. Despite providing correct answers, the experience felt dismissive.
After the interview, I was asked to wait for feedback. After waiting for two hours, the HR team informed me that my review was still in process and that they would follow up. After three days and multiple follow-ups, I was eventually told that I did not clear the round.
While I am okay with the outcome, I have a few requests for companies conducting interviews:
1.Respect Candidates' Efforts and Time: Please be considerate of the efforts and time candidates invest, especially those who travel long distances.
2. Clear Communication: If face-to-face interviews are required, particularly for final rounds, please communicate this clearly to avoid unnecessary travel and inconvenience.
I hope these points help improve the interview process for future candidates.
Selected
I applied via Recruitment Consulltant
(2 Questions)
- Q1. How many parts of KPI?
- Ans.
Key Performance Indicators (KPIs) typically consist of three main parts: definition, measurement, and analysis.
Definition: Clearly define what the KPI measures, e.g., 'Customer Satisfaction Score'.
Measurement: Establish how the KPI will be measured, e.g., through surveys or feedback forms.
Analysis: Determine how the data will be analyzed to inform decisions, e.g., tracking trends over time.
- Q2. Defined the Previous working experience.
Interview Preparation Tips
Selected
(2 Questions)
- Q1. About sales area experience
- Q2. Coverage manpower handling about competition
Selected
I appeared for an interview in Jan 2025, where I was asked the following questions.
- Q1. Last company names
- Q2. Last company work position
- Ans.
In my last position, I served as a Customer Service Executive, focusing on enhancing customer satisfaction and resolving inquiries efficiently.
Managed customer inquiries via phone, email, and chat, ensuring timely responses.
Resolved complaints by identifying issues and providing effective solutions, improving customer retention.
Collaborated with cross-functional teams to streamline processes and enhance service deliver...
- Q3. Sellry and timing or total work experience
- Q4. Current company sellry required
- Ans.
I am looking for a competitive salary that reflects my skills and experience in customer service, ideally in the range of $40,000 to $50,000.
Research industry standards: For example, customer service roles in my area typically pay between $40,000 and $50,000.
Consider my experience: With over 3 years in customer service, I believe my skills justify a salary towards the higher end of that range.
Flexibility: I am open to ...
- Q5. What kra a day
- Ans.
Key Result Areas (KRAs) for a Customer Service Executive focus on customer satisfaction, issue resolution, and communication skills.
Respond to customer inquiries promptly, e.g., answering calls within 3 rings.
Resolve customer complaints effectively, e.g., reducing complaint resolution time by 20%.
Maintain accurate records of customer interactions, e.g., logging details in CRM systems.
Provide product knowledge and suppo...
Interview Preparation Tips
FirstCry Interview FAQs
The duration of FirstCry interview process can vary, but typically it takes about less than 2 weeks to complete.
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FirstCry Interviews By Designations
- FirstCry Store Manager Interview Questions
- FirstCry Customer Relationship Officer Interview Questions
- FirstCry Sales Executive Interview Questions
- FirstCry Assistant Manager Interview Questions
- FirstCry Data Analyst Interview Questions
- FirstCry Software Developer Interview Questions
- FirstCry Area Operation Manager Interview Questions
- FirstCry Operations Executive Interview Questions
- Show more
Interview Questions for Popular Designations
- Store Manager Interview Questions
- Customer Relationship Officer Interview Questions
- Sales Executive Interview Questions
- Assistant Manager Interview Questions
- Data Analyst Interview Questions
- Software Developer Interview Questions
- Operations Executive Interview Questions
- Area Operation Manager Interview Questions
- Show more
Overall Interview Experience Rating
based on 210 interview experiences
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FirstCry Reviews and Ratings
based on 1.8k reviews
Rating in categories
1-6 Yrs
Not Disclosed
1-6 Yrs
Not Disclosed
|
Store Manager
372
salaries
|  ₹2.4 L/yr - ₹7 L/yr |
|
Software Developer
270
salaries
| ₹2 L/yr - ₹8.1 L/yr |
|
Purchase Executive
174
salaries
| ₹2.5 L/yr - ₹5 L/yr |
|
Sales Executive
171
salaries
| ₹1.8 L/yr - ₹6.4 L/yr |
|
Operations Executive
144
salaries
| ₹1.4 L/yr - ₹4 L/yr |
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