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SMFG India Credit Collections Manager Interview Questions and Answers

Updated 28 Jun 2025

SMFG India Credit Collections Manager Interview Experiences

9 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Last company designation and work
  • Ans. 

    I served as a Collections Manager, overseeing accounts receivable and optimizing collection processes to enhance cash flow.

    • Managed a team of 5 collectors, ensuring targets were met and providing training on best practices.

    • Implemented a new software system that reduced collection time by 20%, improving overall efficiency.

    • Developed and maintained relationships with key clients to facilitate timely payments and resolve di...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Interview questions and physical
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
  • Q1. It is very wark culture
  • Q2. CV Spoil ......

Collections Manager Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. Collection efficiency and how will do the collection, plan for th ... read more
Q2. How do banks make money and what are primary and secondary revenu ... read more
Q3. Past location agency contacts. How to repossess vehicles. Type of ... read more
Q4. Given the current situation, how would you reduce our GCL?
asked in HDFC Bank
Q5. What is your general knowledge regarding buckets and portfolio st ... read more
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2024, where I was asked the following questions.

  • Q1. Collection related
  • Q2. Collection related questions
  • Q3. Bucket cases and recovery
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Job Description and knowledge only review

Interview Preparation Tips

Interview preparation tips for other job seekers - Common knowledge of job requirement
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About Experience,work nature,timings and salary related questions would be asked during discussions. About work process
  • Q2. Work culture and business and salary related isssues

Interview Preparation Tips

Interview preparation tips for other job seekers - Work properly and think that this is your company and you have own Investments invested in this firm.
work well whichever the company it may be. You will be in Good Position.

What are the roles & responsibilities of a Collections Manager at SMFG India Credit?

Team Management

  • Lead, train, and mentor collection officers
  • Manage a team responsible for collection of outstanding receivables

Read full roles & responsibilities

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. What is your total work experience?
  • Q2. What was the reason for the salary increase?
  • Q3. What is your home location?
  • Q4. All emp on rolling
  • Q5. Company strict action for Ford employee
  • Q6. Lone file strict disbursement your organization

Interview Preparation Tips

Interview preparation tips for other job seekers - No thanks

SMFG India Credit HR Interview Questions

48 questions and answers

Q. What are your current job responsibilities?
Q. How long will it take for you to join?
Q. Tell us something that is not mentioned in your resume.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before May 2024, where I was asked the following questions.

  • Q1. Collection Experience
  • Ans. 

    Experienced in managing collections, ensuring compliance, and optimizing recovery processes for improved financial outcomes.

    • Managed a portfolio of over 500 accounts, achieving a 95% recovery rate within 60 days.

    • Implemented a new tracking system that reduced overdue accounts by 30%.

    • Trained a team of 5 collectors on effective communication strategies, resulting in a 20% increase in successful collections.

    • Collaborated wit...

  • Answered by AI
  • Q2. My personal Details
Are these interview questions helpful?

I applied via Approached by Company and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What is your previous experience
  • Ans. 8 years in chit fund
  • Answered Anonymously
  • Q2. What is job in role previous company
  • Ans. Branch manager
  • Answered Anonymously
  • Q3. What you know Fullerton company
  • Q4. What is the mortgage loan

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is important with customers and employees
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Security loans collections
Round 2 - HR 

(1 Question)

  • Q1. System works Excl report

Interview Preparation Tips

Interview preparation tips for other job seekers - Good evening sir
I'm murthy from visakhapatnam sir totally my experience 19years in collections & business

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1)how many products collection doing in your company? 2) how much contract handle there? 3)How much percent collection in monthly ? 4) what is your knowledge about collection process as like bucket, move ...
  • Ans. 

    I oversee the collection of multiple products and contracts, ensuring a high percentage of monthly collections. I am knowledgeable about various collection processes and can allocate contracts.

    • Oversee collection of multiple products and contracts

    • Ensure high percentage of monthly collections

    • Knowledgeable about collection processes like bucketing, moving forward, normalization, and backward

    • Able to allocate contracts

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my job and my understanding level, my working methods.

SMFG India Credit Interview FAQs

How many rounds are there in SMFG India Credit Collections Manager interview?
SMFG India Credit interview process usually has 1-2 rounds. The most common rounds in the SMFG India Credit interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for SMFG India Credit Collections Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SMFG India Credit. The most common topics and skills that interviewers at SMFG India Credit expect are Collections, Collection Management, Recovery, Financial Management and Mortgage Loans.
What are the top questions asked in SMFG India Credit Collections Manager interview?

Some of the top questions asked at the SMFG India Credit Collections Manager interview -

  1. What is the mortgage l...read more
  2. Collection Experie...read more
  3. What was the reason for the salary increa...read more
How long is the SMFG India Credit Collections Manager interview process?

The duration of SMFG India Credit Collections Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4/5

based on 17 interview experiences

Difficulty level

Easy 89%
Moderate 11%

Duration

Less than 2 weeks 100%
View more
SMFG India Credit Collections Manager Salary
based on 233 salaries
₹3.3 L/yr - ₹7 L/yr
11% less than the average Collections Manager Salary in India
View more details

SMFG India Credit Collections Manager Reviews and Ratings

based on 133 reviews

4.2/5

Rating in categories

4.0

Skill development

4.1

Work-life balance

4.3

Salary

4.2

Job security

4.1

Company culture

3.8

Promotions

4.1

Work satisfaction

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