Furlenco Customer Support Executive Interview Questions and Answers

In five years, I envision myself as a skilled leader in customer support, driving team success and enhancing customer satisfaction.

• I aim to develop my skills in conflict resolution, ensuring customers feel heard and valued.

• I plan to take on leadership roles, mentoring new team members and sharing best practices.

• I hope to contribute to process improvements that enhance efficiency and customer experience.

• I aspire to be i...read more

 There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

I am looking for a competitive salary that reflects my skills and experience in customer support, ideally in the range of $40,000 to $50,000.

• Research industry standards: For example, similar roles in my area typically offer between $40,000 and $50,000.

• Consider my experience: With over 3 years in customer support, I believe a salary towards the higher end is justified.

• Flexibility: I am open to discussing the full compen...read more

You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...read more

A customer support associate is a professional who provides assistance and resolves issues for customers.

• Customer support associates are responsible for addressing customer inquiries and concerns.

• They provide information about products or services and help customers troubleshoot problems.

• They may communicate with customers through various channels such as phone, email, or live chat.

• Customer support associates strive to...read more

You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

No I don't have any experience other than that

Improving Front End System Performance

• Optimize images and reduce their size

• Minimize HTTP requests and use caching

• Use lazy loading for images and videos

• Reduce the number of DOM elements

• Use a Content Delivery Network (CDN)

• Minimize the use of external scripts and plugins

• Use asynchronous loading for scripts

• Optimize CSS and JavaScript files

• Use browser caching

• Implement server-side rendering

Event Loop is a mechanism that allows JavaScript to handle multiple tasks simultaneously.

• Event Loop is a part of JavaScript runtime that continuously checks the call stack and the task queue.

• It prioritizes the tasks in the queue and pushes them to the call stack when it's empty.

• This allows JavaScript to handle I/O operations and other asynchronous tasks without blocking the main thread.

• Example: setTimeout() function ad...read more

I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and complaints

• I have a proven track record of improving customer satisfaction ratings

• I am proficient in using CRM systems and other customer service tools

Customers are individuals or businesses who purchase goods or services from a company.

• Customers are the lifeblood of any business, as they provide revenue and feedback.

• Building strong relationships with customers is crucial for long-term success.

• Customer satisfaction is key to retaining customers and attracting new ones.

• Examples: A customer may be an individual buying a product from an online store, or a business signi...read more