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HDB Financial Services
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HDB Financial Services Interview Questions and Answers
230 Interview questions
To increase my CIBIL score, I will focus on timely payments, reducing credit utilization, and maintaining a healthy credit mix.
Make timely payments on all loans and credit cards to avoid negative marks.
Keep credit utilization below 30% of the total credit limit; for example, if your limit is $10,000, keep balances under $3,000.
Regularly check your credit report for errors and dispute any inaccuracies.
Avoid applyin...
Cross-selling involves offering additional products to enhance customer value and increase sales opportunities.
Identify customer needs: Understand the customer's financial situation to suggest relevant products.
Offer insurance products: Propose life or property insurance to protect their loan investment.
Suggest investment options: Recommend mutual funds or savings accounts for better financial planning.
Promote cre...
Assigning targets to agents involves assessing skills, workload, and performance metrics to optimize productivity.
Evaluate each agent's strengths and weaknesses to match them with appropriate targets.
Consider current workload and ensure targets are realistic and achievable.
Use performance metrics from previous assignments to inform target allocation.
Example: If an agent excels in customer service, assign them targ...
The best driving skill is defensive driving, which prioritizes safety and awareness on the road to prevent accidents.
Anticipate the actions of other drivers, such as sudden stops or lane changes.
Maintain a safe following distance to allow for reaction time.
Use mirrors frequently to stay aware of surrounding vehicles.
Adjust speed according to road conditions, such as rain or heavy traffic.
Avoid distractions, such a...
NIP lending refers to Non-Interest Payment lending, focusing on alternative financing methods without traditional interest rates.
NIP lending is designed to provide loans without charging interest, making it more accessible for borrowers.
It often involves fees or profit-sharing models instead of traditional interest rates.
Examples include Islamic finance, where loans are structured to comply with Sharia law, avoidi...
Funding in a NIP profile is based on creditworthiness, repayment capacity, and risk assessment.
Creditworthiness: Assessing the borrower's credit score and history.
Repayment Capacity: Evaluating income and existing financial obligations.
Risk Assessment: Analyzing market conditions and potential risks.
Example: A borrower with a high credit score and stable income may receive higher funding.
An agent possesses skills in communication, problem-solving, and leadership, essential for effective supervision.
Effective Communication: Clearly conveys information to team members, ensuring everyone understands their roles.
Problem-Solving: Quickly identifies issues and implements solutions, such as resolving conflicts between team members.
Leadership: Motivates and guides the team towards achieving goals, exempli...
I possess strong knowledge of MIS reports, Excel, and computer skills essential for effective credit relationship management.
MIS Reports: I can generate and analyze Management Information System reports to track credit performance and identify trends.
Excel Proficiency: I am skilled in using Excel for data analysis, including pivot tables and advanced formulas to manage financial data.
Data Visualization: I can crea...
I thrive under pressure and effectively manage customer escalations by employing strong communication and problem-solving skills.
Active Listening: I ensure I fully understand the customer's concerns by actively listening and asking clarifying questions, which helps in addressing their issues effectively.
Calm Demeanor: During high-pressure situations, I maintain a calm and composed demeanor, which reassures custome...
The term 'financial' pertains to the management, creation, and study of money, investments, and other financial instruments.
Money Management: Financial activities include budgeting, saving, and investing to ensure effective use of resources.
Investments: Financial refers to the allocation of resources, such as stocks or bonds, with the expectation of generating returns.
Financial Instruments: These are contracts tha...
HDB Financial Services Interview Experiences
916 interviews found
Anonymous
I applied via Job Fair and was interviewed in Aug 2022. There were 3 interview rounds.
(5 Questions)
- Q1. Do you know what is selling and how you can sell it?
- Ans.
Selling is the process of persuading and convincing potential customers to purchase a product or service.
Selling involves understanding customer needs and demonstrating how the product or service can fulfill those needs.
Effective selling requires building rapport, addressing objections, and closing the sale.
Sales techniques include active listening, effective communication, and negotiation skills.
Examples of selling ca...
- Q2. Privious I have 3years experience in ifl term loans experience sales agency chanal startup company . I have sales experience sir
- Q3. Whate is the sales and bank and .. any sales in hdfc and others banks
- Ans.
HDFC and other banks have sales executives who sell various banking products and services.
Sales executives in HDFC and other banks sell banking products and services to customers.
They are responsible for meeting sales targets and acquiring new customers.
They also need to maintain good relationships with existing customers and provide them with excellent customer service.
Some of the banking products and services that sa...
- Q4. Asking my self and details
- Q5. Product knowledge. ... Business communication. ... Knowledge of common business software solutions. ... Conflict management & resolution. ... Social media selling. ... Relationship building.
General knowledge questions and some bank seles questions reasoning
Interview Preparation Tips
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ...
Pump yourself up and stay positive
Selected
I appeared for an interview in Jan 2025.
(5 Questions)
- Q1. Hdfc bank job retirement
- Q2. I am applying for this your company job
- Q3. I am Interested this job
- Q4. What is process this company
- Ans.
The company's process focuses on fostering positive employee relations through effective communication and conflict resolution.
Establishing clear communication channels, such as regular team meetings and feedback sessions.
Implementing conflict resolution strategies, like mediation and open-door policies.
Conducting employee surveys to gauge satisfaction and identify areas for improvement.
Providing training programs for ...
- Q5. My profile this mach your company
Interview Preparation Tips
Ankur singh poonia
Selected
I appeared for an interview in May 2025, where I was asked the following questions.
- Q1. My introduction
- Q2. My skills and hobbies
Interview Preparation Tips
(1 Question)
- Q1. Sellf introduction
- Ans.
Dynamic telecalling professional with 5+ years of experience in sales and customer service, skilled in building relationships and closing deals.
Experienced in telecalling for over 5 years, consistently exceeding sales targets.
Strong communication skills, able to engage customers effectively; for example, I once turned a cold call into a sale worth $10,000.
Proficient in CRM software, which helps in tracking customer int...
Interview Preparation Tips
Selected
Need to discuss on self intro & need to speak on any one topic
(2 Questions)
- Q1. Regarding previous experience
- Q2. KPI & KRA
(2 Questions)
- Q1. About team handling, data Churning, Doing data Allocations
- Q2. About Controlling on Attrition & Shrinkage, Team Management, Client Management, Product delivery as per the client requirements. Target🎯 deliveries.
Selected
I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. All about Cibil and previous company record
- Q2. All about Cibil
- Ans. All about Cibil
Interview Preparation Tips
3 months notice period
Feels like sales
Fashion Consultant Interview Questions & Answers
HEMA ADABALA (RA2111027010028)
posted on 19 Oct 2024
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(3 Questions)
- Q1. Asgdasdg dfaseg kjhsuayhgf kshghb jagtfewsiyhf khffiush kudfxhgew
- Q2. Dsgsaasf dfkjge fghediu uvuhdsiute
- Q3. Dfgfds dfhed fgaeth bvnbrtxgyf
It is learning for so many things
Group discussion process done
(2 Questions)
- Q1. What is your role in previous company?
- Q2. Cibil realated question ❓
Selected
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(3 Questions)
- Q1. Service management
- Q2. No issues in fiance service
- Q3. Excellent service
Interview Preparation Tips
I applied via Indeed and was interviewed in Oct 2024. There was 1 interview round.
(3 Questions)
- Q1. What is AMC ?
- Ans.
AMC stands for Asset Management Company, which is a company that manages mutual funds by investing the pooled funds of investors.
AMCs manage mutual funds by investing in various securities such as stocks, bonds, and money market instruments.
They charge a fee for managing the funds, known as the expense ratio.
Examples of AMCs include Vanguard, Fidelity, and BlackRock.
- Q2. What is large cap mid cap small cap
- Ans.
Large cap, mid cap, and small cap refer to the market capitalization of companies, with large cap being the largest and small cap being the smallest.
Large cap companies have a market capitalization typically over $10 billion, such as Apple or Microsoft.
Mid cap companies have a market capitalization between $2 billion and $10 billion, such as Chipotle or Etsy.
Small cap companies have a market capitalization typically un...
- Q3. What is Mutual fund
- Ans.
A mutual fund is a professionally managed investment fund that pools money from many investors to purchase securities.
Mutual funds are managed by professional fund managers
Investors pool their money to invest in a diversified portfolio of securities
Mutual funds offer diversification, liquidity, and professional management
Types of mutual funds include equity funds, bond funds, and money market funds
SIVA PRASAD
Selected
(4 Questions)
- Q1. What is work previous company
- Ans.
In my previous role, I managed collections, resolved disputes, and maintained client relationships to ensure timely payments.
Managed a portfolio of accounts, ensuring timely follow-ups on overdue payments.
Utilized CRM software to track interactions and payment statuses, improving efficiency by 20%.
Resolved customer disputes by investigating issues and negotiating payment plans.
Collaborated with the sales team to addres...
- Q2. Collections types
- Q3. India infoline finance Ltd
- Q4. Current to write off
- Ans.
Current to write off refers to the amount of debt that is deemed uncollectible and removed from the books.
Current to write off is typically determined based on the age of the debt and the likelihood of collection.
It is important for collection associates to regularly review and update the current to write off amount.
Examples of factors that may contribute to a debt being written off include bankruptcy of the debtor or ...
Interview Preparation Tips
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HDB Financial Services Interview FAQs
The duration of HDB Financial Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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HDB Financial Services Interviews By Designations
- HDB Financial Services Sales Executive Interview Questions
- HDB Financial Services Sales Officer Interview Questions
- HDB Financial Services Credit Relationship Manager Interview Questions
- HDB Financial Services Senior Telecalling Officer Interview Questions
- HDB Financial Services Senior Sales Officer Interview Questions
- HDB Financial Services Sales Manager Interview Questions
- HDB Financial Services Junior Officer Interview Questions
- HDB Financial Services Collection Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Sales Executive Interview Questions
- Sales Officer Interview Questions
- Credit Relationship Manager Interview Questions
- Senior Telecalling Officer Interview Questions
- Senior Sales Officer Interview Questions
- Sales Manager Interview Questions
- Junior Officer Interview Questions
- Collection Officer Interview Questions
- Show more
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HDB Financial Services Reviews and Ratings
based on 22.3k reviews
Rating in categories
|
Sales Executive
4.5k
salaries
|  ₹0.5 L/yr - ₹5.5 L/yr |
|
Junior Officer
2.4k
salaries
| ₹0.9 L/yr - ₹4.3 L/yr |
|
Sales Officer
2.1k
salaries
| ₹0.4 L/yr - ₹5 L/yr |
|
Senior Sales Officer
1.4k
salaries
| ₹0.9 L/yr - ₹5.5 L/yr |
|
Senior Telecalling Officer
1.4k
salaries
| ₹0.4 L/yr - ₹3.5 L/yr |
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