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JioMart Customer Care Executive Interview Questions and Answers

Updated 27 Apr 2025

JioMart Customer Care Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. About myself and other some
  • Q2. Same as do
  • Q3. About the company

Interview Preparation Tips

Interview preparation tips for other job seekers - NA
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
-
  • Q1. What are your weaknesses?
  • Ans. 

    I tend to be overly critical of my work, which can slow me down, but I'm learning to balance quality with efficiency.

    • I often spend too much time perfecting details, which can delay project completion. For example, I once took extra days on a report to ensure it was flawless.

    • I can be hesitant to delegate tasks because I worry about the quality of work. In a team project, I initially took on too much myself instead of tr...

  • Answered by AI
  • Q2. What do you consider to be your strengths?
  • Q3. How can I effectively plan and develop my career?

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you won a 1 billion dollar lottery?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. If a customer had two queries at the same time, how did you handl ... read more
Q4. Tell me about this product and how you would sell it to a custome ... read more
Q5. How will you handle irate customers?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I appeared for an interview before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Skills based hiring test gorilla
  • Q2. Your are asked to learn more about your field of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer operator and customer call centre and field work

Top trending discussions

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Interview Tips & Stories
1w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about JioMart?
Ask anonymously on communities.

Interview questions from similar companies

I appeared for an interview before Jul 2016.

Interview Questionnaire 

6 Questions

  • Q1. Why do you want to join croma ? And how to sale croma brand and any others , why and how ?
  • Q2. Because I want to learn digital products. And the company also benefits from selling croma products and profits also.
  • Q3. What Your educational qualification ?
  • Q4. 10+2 and six months basic knowledge of computer
  • Q5. Where are you currently staying now ?
  • Ans. 

    I am currently staying in New York City.

    • I am currently residing in the heart of Manhattan.

    • I have been living in New York City for the past two years.

    • I enjoy the vibrant culture and opportunities that the city offers.

  • Answered by AI
  • Q6. New delhi dwarka

Interview Preparation Tips

Round: HR Interview
Experience: Father , brother , sister

Round: Group Discussion
Experience: Father , brother , sister

Interview Questionnaire 

1 Question

  • Q1. General knowledge

I applied via Apna Jobs and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell us something about yourself ?
  • Ans. .first of all thank you for giving me this opportunity.my name is vinod chouhan.i am basically from village gawakheda but currently staying in indore.i have done my graduation from sehore. My aim is to become a successful person this is all about me . About my family... I belong to a middle class family.there are 6 members in my family including me. My father is a farmer. And my mother is a housewife.
  • Answered Anonymously
  • Q2. How to sell product?
  • Q3. Want to do this job?

Interview Preparation Tips

Topics to prepare for Reliance Digital Sales Executive interview:
  • Reliance digital
  • Sales Executive Activities
  • Learning
Interview preparation tips for other job seekers - My advice is that the fraudsters should be banned thank you...
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me smthng about yourself
  • Q2. Why did u left your last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm yourself during interview and stay confident they will ask u about your previous experience
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
  • Q2. What is BPO
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • Examples o...

  • Answered by AI

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about Yourself
  • Ans. 

    I am a dedicated customer care executive with a passion for helping others and a strong background in communication and problem-solving.

    • Strong Communication Skills: I have experience in handling customer inquiries effectively, ensuring clarity and understanding in every interaction.

    • Problem-Solving Abilities: In my previous role, I resolved customer complaints by identifying issues quickly and providing timely solutions...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal questions nothing to worry about it

I applied via Recruitment Consulltant

Round 1 - Aptitude Test 

Maths and reasoning with time bound of 45mins

Round 2 - One-on-one 

(1 Question)

  • Q1. With local sales team and visiting he.
Round 3 - One-on-one 

(1 Question)

  • Q1. With regional sales head deep dive into previous history
Round 4 - One-on-one 

(1 Question)

  • Q1. With regional hr face to face discussion round
Round 5 - One-on-one 

(1 Question)

  • Q1. With regional business head round final one

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for it as there might be some tricky sales question like case study or calculations like ROI.

JioMart Interview FAQs

How many rounds are there in JioMart Customer Care Executive interview?
JioMart interview process usually has 3 rounds. The most common rounds in the JioMart interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
What are the top questions asked in JioMart Customer Care Executive interview?

Some of the top questions asked at the JioMart Customer Care Executive interview -

  1. What are your weakness...read more
  2. How can I effectively plan and develop my care...read more
  3. What do you consider to be your strengt...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4.7/5

based on 3 interview experiences

Difficulty level

Easy 67%
Moderate 33%

Duration

4-6 weeks 33%
More than 8 weeks 67%
View more
JioMart Customer Care Executive Salary
based on 9 salaries
₹1.2 L/yr - ₹3 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

JioMart Customer Care Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.1

Promotions

4.7

Work satisfaction

Explore 3 Reviews and Ratings
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