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Okaya Power Customer Service Associate Interview Questions and Answers

Updated 4 May 2021

Okaya Power Customer Service Associate Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. Your previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

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1w (edited)
anshitanegi
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ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview Questionnaire 

1 Question

  • Q1. Work experience

Customer Service Associate Interview Questions Asked at Other Companies

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Q2. What is the difference between good customer service and bad cust ... read more
Q3. If a customer is not satisfied with your answer, what will you do ... read more
Q4. What do you understand by customer care service?
Q5. Why is customer care service important for a company?

Interview Questionnaire 

1 Question

  • Q1. Technical questions from basic electrical
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn the question and Speak Confident

I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to appoint a distributor
  • Q2. About market

Interview Preparation Tips

Interview preparation tips for other job seekers - Make Fully preparation for interview

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. In how many languages can you communicate with customer?
  • Ans. 

    I can communicate with customers in multiple languages.

    • I am fluent in English, Spanish, and French.

    • I can also communicate in basic Mandarin and German.

    • I have experience using translation tools for other languages.

    • Being multilingual helps me cater to a diverse customer base.

  • Answered by AI
  • Q2. Are you able to handle customer's queries ?
  • Ans. 

    Yes, I am able to handle customer's queries.

    • I have experience in handling customer queries in my previous role as a customer service representative.

    • I am skilled in active listening and empathizing with customers to understand their concerns.

    • I am knowledgeable about the products/services offered and can provide accurate information to customers.

    • I am proficient in using customer service software and tools to efficiently ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident .

Okaya Power HR Interview Questions

4 questions and answers

Q. What have been your contributions in the last three years?
Q. What responsibilities are you undertaking?
Q. Tell me about your previous experience.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About Working experience
  • Ans. 

    I have over five years of experience in sales, focusing on building relationships and exceeding targets in various industries.

    • Developed and maintained relationships with key clients, resulting in a 30% increase in repeat business.

    • Consistently exceeded sales targets by an average of 20% each quarter through strategic planning and execution.

    • Conducted market research to identify new opportunities, leading to the successfu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't choose UP for working, seniors are not supportive
Are these interview questions helpful?

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about yourself?
  • Q2. Whre do u see urself in next 5 yrs?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Use good english.
Do some preparation.
Keep smile on ur face
Dont be scared
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. What is our team need for growth?
  • Ans. 

    Our team needs strategic alignment, skill development, and enhanced collaboration for sustainable growth.

    • 1. Strategic Alignment: Ensure all team members understand and align with the company's vision and goals, like quarterly planning sessions.

    • 2. Skill Development: Invest in training programs to enhance sales techniques, such as workshops on consultative selling.

    • 3. Enhanced Collaboration: Foster a culture of teamwork t...

  • Answered by AI
  • Q2. What does you need for growth
  • Ans. 

    Growth requires a combination of skills, resources, and a supportive environment to thrive and achieve sales targets effectively.

    • Continuous Learning: Regular training sessions to stay updated on sales techniques and industry trends.

    • Networking Opportunities: Building relationships with potential clients and industry peers to expand reach.

    • Feedback Mechanisms: Implementing regular feedback loops to understand customer nee...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Group Discussion 

Had Discussion regarding work experience in earlier group.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to work.

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