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Receiving stock involves checking, documenting, and entering data into system software for inventory management.
Inspect the delivery for accuracy against the purchase order.
Check for any damages or discrepancies in the received stock.
Use system software to log received items, including quantities and conditions.
Assign stock to appropriate locations in the inventory system.
Generate reports for inventory levels and ...
The sales process involves several stages to effectively convert prospects into customers, ensuring satisfaction and loyalty.
1. Prospecting: Identifying potential customers through research and networking. Example: Attending trade shows to meet new clients.
2. Preparation: Gathering information about the product and the customer’s needs. Example: Reviewing customer history before a meeting.
3. Approach: Making initi...
Pumas are large, solitary cats known for their adaptability and wide range across the Americas, often called mountain lions or cougars.
Habitat: Pumas inhabit diverse environments, from forests and mountains to deserts and grasslands, showcasing their adaptability.
Diet: They are carnivorous and primarily hunt deer, but they can also prey on smaller animals like rabbits and birds.
Behavior: Pumas are solitary creatur...
Puma is a versatile athletic brand known for its stylish and performance-oriented footwear and apparel.
Innovative Design: Puma frequently collaborates with designers and celebrities, like Rihanna and Selena Gomez, to create unique and trendy collections.
Sustainability Initiatives: Puma has committed to using sustainable materials and practices, such as their Forever Better program, which focuses on reducing enviro...
Handling angry customers requires empathy, active listening, and effective problem-solving to restore their trust and satisfaction.
Stay calm and composed: Maintain a steady tone and body language to avoid escalating the situation.
Listen actively: Allow the customer to express their frustrations without interruption, showing that you value their feelings.
Empathize: Acknowledge their feelings by saying things like, ...
I address underperformance through open communication, support, and setting clear expectations to foster improvement.
Initiate a one-on-one conversation to understand the root cause of the underperformance.
Set clear, achievable goals and expectations to guide the team member.
Provide regular feedback and constructive criticism to help them improve.
Offer additional training or resources if necessary, such as mentorin...
Implementing targeted strategies can significantly boost brand presence and sales in a competitive market.
Leverage social media marketing to engage with customers and promote products, e.g., Instagram campaigns showcasing new arrivals.
Host in-store events or workshops to create community engagement and attract foot traffic, such as product demonstrations or seasonal sales.
Utilize customer feedback and reviews to i...
Standard maintenance practices for KPIs ensure accurate tracking and effective decision-making in store management.
Regularly review and update KPIs to align with business goals, e.g., adjusting sales targets based on seasonal trends.
Ensure data accuracy by implementing consistent data collection methods, such as using the same software for sales tracking.
Conduct periodic training for staff on KPI importance and da...
To increase sales and my contribution, I would focus on improving customer service, implementing effective marketing strategies, and optimizing inventory management.
Improve customer service by training staff to provide excellent service and create a positive shopping experience.
Implement effective marketing strategies such as promotions, discounts, and loyalty programs to attract and retain customers.
Optimize inve...
Maintain conversion percentage by monitoring sales performance, training staff, optimizing displays, and analyzing customer feedback.
Regularly track sales data to identify trends and areas for improvement
Provide ongoing training to staff on sales techniques and product knowledge
Optimize store layout and product displays to encourage purchases
Collect and analyze customer feedback to make necessary adjustments
Set ac...
I applied via Job Fair and was interviewed in Aug 2024. There was 1 interview round.
Sales association refers to a group or organization that brings together sales professionals for networking, education, and industry collaboration.
Sales associations provide opportunities for networking with other sales professionals.
They offer educational resources such as workshops, seminars, and conferences to help sales professionals improve their skills.
Sales associations often host industry events where members c...
Sales association basics include understanding customer needs, building relationships, effective communication, and closing deals.
Understanding customer needs and preferences
Building strong relationships with clients
Effective communication skills
Negotiation and closing deals
Product knowledge and industry expertise
Sales techniques and strategies
Market research and analysis
Management of form refers to the process of organizing, overseeing, and optimizing the creation and distribution of forms within an organization.
Creating standardized forms for various purposes such as sales orders, customer feedback, and expense reports
Ensuring forms are easily accessible to employees and customers
Implementing digital forms to streamline processes and reduce paper waste
Regularly reviewing and updating...
I applied via LinkedIn and was interviewed in Jul 2024. There were 4 interview rounds.
Experienced retail professional with a strong track record of driving sales and leading teams to success.
Over 5 years of experience in retail management
Proven ability to increase sales and meet targets
Skilled in team leadership and development
Strong customer service focus
Passionate about creating a positive work environment
I have experience managing businesses of various sizes, from small boutique stores to large retail chains.
Managed small boutique stores with a team of 5-10 employees
Oversaw operations of medium-sized retail stores with 20-50 employees
Handled large retail chains with over 100 employees and multiple locations
Logical reasoning & few math questions
Handling difficult situations involves staying calm, listening actively, finding solutions, and maintaining professionalism.
Stay calm and composed to assess the situation objectively
Listen actively to understand the root cause of the problem
Find solutions by brainstorming with team members or seeking advice from higher management
Maintain professionalism by addressing the issue respectfully and following company policie...
I am passionate about sports and fashion, and I admire Puma's commitment to innovation and sustainability.
Passionate about sports and fashion
Admire Puma's commitment to innovation and sustainability
By implementing cost-saving measures, optimizing inventory management, and increasing sales through effective marketing strategies.
Implement cost-saving measures such as reducing wastage and optimizing staffing levels
Optimize inventory management by reducing excess stock and implementing just-in-time inventory
Increase sales through effective marketing strategies such as promotions, loyalty programs, and targeted advert...
I applied via Campus Placement and was interviewed in Jun 2024. There were 2 interview rounds.
2 rounds of GD very simple to track be confident and speak whatever comes to yur mind deliver it in a proper way
Experienced retail professional with strong leadership skills and a passion for delivering exceptional customer service.
Over 5 years of experience in retail management
Proven track record of increasing sales and improving store operations
Skilled in training and motivating team members
Passionate about creating a positive shopping experience for customers
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
I have over 5 years of experience in the retail field, specializing in customer engagement and sales strategies.
Worked as a sales associate at XYZ Retail for 3 years, consistently exceeding sales targets by 20%.
Managed inventory and merchandising at ABC Store, improving product visibility and sales.
Trained new staff on customer service techniques, enhancing team performance and customer satisfaction.
I previously worked at XYZ Corp, where I excelled in promoting products and engaging customers effectively.
Worked at XYZ Corp for 2 years as a Sales Promoter.
Increased product visibility by 30% through strategic placements.
Conducted product demonstrations that led to a 15% increase in sales.
Collaborated with marketing teams to develop promotional materials.
I am seeking new challenges and opportunities for growth that align with my career goals and aspirations.
Desire for professional growth: I want to expand my skills and take on new responsibilities.
Seeking a better cultural fit: I believe a different environment will enhance my productivity and job satisfaction.
Looking for new challenges: I am eager to tackle different projects that can help me develop further.
Career ad...
To grow sales, focus on understanding customer needs, enhancing marketing strategies, and building strong relationships.
Conduct market research to identify customer preferences and trends.
Implement targeted marketing campaigns, such as social media ads or email newsletters.
Enhance customer service to improve satisfaction and encourage repeat business.
Offer promotions or discounts to attract new customers and boost sale...
I appeared for an interview in Apr 2025, where I was asked the following questions.
Pumas are large, solitary cats known for their adaptability and wide range across the Americas, often called mountain lions or cougars.
Habitat: Pumas inhabit diverse environments, from forests and mountains to deserts and grasslands, showcasing their adaptability.
Diet: They are carnivorous and primarily hunt deer, but they can also prey on smaller animals like rabbits and birds.
Behavior: Pumas are solitary creatures, m...
I shopped from Puma for high-quality athletic wear, focusing on comfort, style, and performance for my workouts.
Running Shoes: I purchased Puma's running shoes, which feature lightweight materials and excellent cushioning for better performance.
Athletic Apparel: I bought moisture-wicking shirts and shorts that keep me dry and comfortable during intense workouts.
Accessories: I also picked up a stylish gym bag that is sp...
Puma is a versatile athletic brand known for its stylish and performance-oriented footwear and apparel.
Innovative Design: Puma frequently collaborates with designers and celebrities, like Rihanna and Selena Gomez, to create unique and trendy collections.
Sustainability Initiatives: Puma has committed to using sustainable materials and practices, such as their Forever Better program, which focuses on reducing environment...
I have automated 15 processes in my previous role as an RPA Developer.
Automated processes include data entry, report generation, and email notifications.
Used tools like UiPath and Automation Anywhere to automate repetitive tasks.
Improved efficiency by reducing manual errors and saving time for employees.
Collaborated with stakeholders to identify processes suitable for automation.
RPA (Robotic Process Automation) performs repetitive tasks by mimicking human actions on a computer.
RPA automates manual tasks such as data entry, data extraction, and report generation.
It can interact with various systems and applications to complete workflows.
RPA bots can be programmed to follow rules-based processes and make decisions based on predefined logic.
Examples include automating invoice processing, customer...
Introduced about yourself
I appeared for an interview in Apr 2025, where I was asked the following questions.
Content writing is the process of planning, creating, and editing web content for various platforms to engage and inform audiences.
Involves writing articles, blogs, and social media posts to attract readers.
Focuses on SEO to improve visibility on search engines, e.g., using keywords.
Requires understanding the target audience to tailor content effectively.
Can include technical writing, such as user manuals or product de...
Content writing allows me to combine creativity with communication, sharing knowledge and engaging audiences effectively.
Passion for storytelling: I enjoy crafting narratives that resonate with readers, like writing engaging blog posts or articles.
Versatility: Content writing spans various formats, from social media posts to in-depth research articles, allowing for diverse expression.
Impactful communication: Well-writt...
I appeared for an interview in Mar 2025, where I was asked the following questions.
I am excited to join your team because of your commitment to excellence and community engagement.
Your company has a strong reputation for customer service, which aligns with my values.
I admire your focus on employee development; I believe in continuous learning.
The community initiatives you support resonate with my passion for giving back.
I am impressed by your innovative approach to retail, and I want to contribute to...
I address underperformance through open communication, support, and setting clear expectations to foster improvement.
Initiate a one-on-one conversation to understand the root cause of the underperformance.
Set clear, achievable goals and expectations to guide the team member.
Provide regular feedback and constructive criticism to help them improve.
Offer additional training or resources if necessary, such as mentoring or ...
Addressing customer complaints effectively builds trust and loyalty, especially when the company is at fault.
Acknowledge the issue promptly: 'I understand your frustration and appreciate you bringing this to our attention.'
Apologize sincerely: 'I'm sorry for the inconvenience caused by our mistake.'
Offer a solution: 'We can replace the item or provide a full refund, whichever you prefer.'
Follow up: 'I will check back w...
I appeared for an interview in Jan 2025.
I admire Puma's commitment to innovation, sustainability, and performance, aligning with my passion for sports and fashion.
Puma's focus on sustainability resonates with my values; I appreciate their efforts in using recycled materials in products.
The brand's rich history in sports and fashion inspires me; I want to contribute to a company that champions athletic performance.
I admire Puma's collaborations with athletes ...
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Some of the top questions asked at the PUMA interview -
The duration of PUMA interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 63 interview experiences
Difficulty level
Duration
Sales Associate
231
salaries
| ₹1.5 L/yr - ₹5.2 L/yr |
Store Supervisor
227
salaries
| ₹2.4 L/yr - ₹5.5 L/yr |
Store Manager
221
salaries
| ₹2.2 L/yr - ₹10.2 L/yr |
Sales Executive
127
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Retail Store Manager
102
salaries
| ₹2.5 L/yr - ₹9.3 L/yr |
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