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I am looking for a competitive salary that reflects my skills and experience in the BPO industry.
Research industry standards: For example, BPO executives typically earn between $30,000 to $50,000 annually depending on experience.
Consider my experience: With 3 years in customer service, I believe a salary in the mid-range would be appropriate.
Emphasize growth potential: I'm open to discussing performance-based incentive...
I appeared for an interview in Apr 2025, where I was asked the following questions.
I appeared for an interview in Aug 2024.
Effective communication skills are essential for a Customer Care Executive to ensure customer satisfaction and resolve issues efficiently.
Active Listening: I always listen carefully to customers' concerns before responding, ensuring I understand their needs.
Clear Articulation: I strive to explain solutions in simple terms, avoiding jargon that may confuse the customer.
Empathy: I acknowledge customers' feelings and frus...
I appeared for an interview before Feb 2024.
Doing discussion in a group
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.
The interviue will have the several topics he may ask you about the self intro ,or any perticular language speach or about your native.
I will express gratitude and ensure their satisfaction is maintained.
Thank the customer for their positive feedback
Acknowledge their high rating and express appreciation
Ask if there is anything else you can assist them with
Offer additional assistance or information if applicable
Ensure their satisfaction is maintained throughout the interaction
My aim in customer service is to provide exceptional support and ensure customer satisfaction.
Delivering prompt and accurate responses to customer inquiries
Resolving customer issues efficiently and effectively
Building strong relationships with customers to foster loyalty
Going above and beyond to exceed customer expectations
Continuously improving my knowledge and skills to better serve customers
I appeared for an interview before Jun 2024, where I was asked the following questions.
I believe personal experiences should remain private, especially in a professional setting like this.
Personal experiences are often sensitive and private.
In a professional context, it's important to maintain boundaries.
Focusing on relevant skills and experiences is more appropriate.
In a professional context, 'body count' typically refers to the number of customers served or issues resolved.
Body count can refer to the number of customer interactions handled in a day.
For example, I resolved 50 customer queries in my last role.
It can also mean the number of successful sales or upsells made.
In my previous job, I achieved a 30% upsell rate over six months.
I appeared for an interview before May 2024, where I was asked the following questions.
posted on 27 Mar 2025
I appeared for an interview before Mar 2024, where I was asked the following questions.
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The duration of Q Connect Corp interview process can vary, but typically it takes about less than 2 weeks to complete.
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Rating in categories
Customer Care Executive
15
salaries
| ₹1.5 L/yr - ₹3 L/yr |
Customer Service Executive
10
salaries
| ₹1.5 L/yr - ₹3.1 L/yr |
Back Office Executive
6
salaries
| ₹1.8 L/yr - ₹2.9 L/yr |
Customer Support Executive
6
salaries
| ₹1.4 L/yr - ₹3.3 L/yr |
Associate
5
salaries
| ₹1.5 L/yr - ₹4 L/yr |