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I applied via Company Website and was interviewed in Mar 2024. There were 3 interview rounds.
Genral english communication
Key Performance Indicators (KPIs) of a Customer Service Associate typically include metrics like customer satisfaction, response time, resolution rate, and quality of service.
Customer satisfaction score (CSAT)
Average response time to customer inquiries
Resolution rate of customer issues
Quality of service metrics such as first call resolution rate or Net Promoter Score (NPS)
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I applied via Campus Placement and was interviewed in Dec 2016. There were 5 interview rounds.
My day is going well, thank you for asking. I am excited to discuss my resume and learn more about your company.
My day is going well, thank you for asking
I have a strong background in data analysis, with experience in financial modeling and market research
I am eager to learn more about your company's goals and values
I am excited about the opportunity to contribute my skills and expertise to your team
I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.
My unique leadership qualities stem from empathy, adaptability, and a focus on team empowerment, fostering a collaborative environment.
Empathy: I actively listen to my team members' concerns, ensuring they feel valued and understood. For example, I implemented regular one-on-one check-ins.
Adaptability: I adjust my leadership style based on team dynamics and project needs, which helps in navigating challenges effectivel...
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
The current job scenario is challenging due to the ongoing pandemic and economic slowdown.
Many companies are facing financial difficulties and have reduced their workforce.
Remote work has become the new norm for many industries.
There is a high demand for healthcare professionals and essential workers.
Job seekers need to be adaptable and willing to learn new skills.
Networking and online job search platforms are crucial ...
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 2 interview rounds.
based on 1 interview experience
Difficulty level
Duration
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| ₹5.5 L/yr - ₹13.6 L/yr |
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