ServiceNow Data Analyst Interview Questions and Answers for Freshers

Q1. Basic of python , sql, pandas,niumpy
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Q1. Gave me a task to make web app for medical condition detection after clearing first round asked questions relted to it
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Q1. Some questions on background, why this role
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It is nice to do work

It helps in understanding the 5

It helps a lot in company

Q1. How to do job in company?
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Q2. What I should do?
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Q3. How to do work?
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Effective work involves planning, execution, analysis, and continuous improvement to achieve goals efficiently.
• Set clear goals: Define what you want to achieve, e.g., completing a project by a specific deadline.

• Plan your tasks: Break down your work into manageable tasks, like creating a timeline for data analysis.

• Prioritize: Focus on high-impact tasks first, such as analyzing key metrics that drive business decisions.

• U...read more
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Q4. What should I do
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Q5. What is the goal?
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The goal of a Data Analyst is to analyze data to extract valuable insights and make data-driven decisions.
• Identify trends and patterns in data

• Create visualizations to communicate findings

• Provide actionable recommendations based on data analysis
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Q1. Talk about customer support
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Customer support is essential for maintaining customer satisfaction and loyalty through effective communication and problem resolution.
• Timely response: Quick replies to customer inquiries can enhance satisfaction. For example, responding to emails within 24 hours.

• Personalization: Tailoring support to individual customer needs can improve their experience. For instance, addressing customers by name.

• Multi-channel support...read more
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Q2. Excel knowledge
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Excel is a powerful tool for data analysis, offering functions, charts, and pivot tables for insightful data visualization.
• Use VLOOKUP to find data in large datasets, e.g., matching patient IDs with their records.

• Create pivot tables to summarize data, such as total sales by region.

• Utilize conditional formatting to highlight trends, like sales growth over time.

• Employ data validation to ensure accurate data entry, e.g., ...read more
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Contains math aptitide and basic tableau questions

Sql coding test with joins sub queries and stored procedures