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ServiceNow Interview Questions and Answers

Updated 16 Jun 2025
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107 Interview questions

A Senior Software Engineer was asked 3mo ago
Q. Given two large numbers represented as strings, return the string representation of their sum. Implement this without using built-in large number libraries.
Ans. 

Add two large numbers represented as strings or arrays of digits.

  • Use strings to represent large numbers, e.g., '12345678901234567890'.

  • Iterate from the least significant digit to the most significant.

  • Maintain a carry for sums greater than 9.

  • Example: Adding '123' and '456' results in '579'.

  • Handle different lengths by padding the shorter number with zeros.

View all Senior Software Engineer interview questions
A Senior Associate Software Engineer was asked 6mo ago
Q. You are given an array prices where prices[i] is the price of a given stock on the ith day. You want to maximize your profit by choosing a single day to buy one stock and choosing a different day in the fut...
Ans. 

Identify the optimal time to buy low and sell high for maximizing stock profits.

  • Analyze historical price trends to identify patterns.

  • Use technical indicators like moving averages to determine entry and exit points.

  • Consider market news and events that may impact stock prices.

  • Example: Buy when the stock price dips after a quarterly earnings report, then sell when it rebounds.

View all Senior Associate Software Engineer interview questions
🔥 Asked by recruiter 2 times
A Technical Support Engineer was asked 7mo ago
Q. How do you tune a SQL query?
Ans. 

Tuning a SQL query involves optimizing its performance by adjusting various factors.

  • Identify slow performing queries using tools like SQL Profiler or Execution Plan.

  • Optimize query structure by using appropriate indexes and avoiding unnecessary joins.

  • Consider rewriting the query to use more efficient techniques like subqueries or CTEs.

  • Update statistics on tables involved in the query to ensure accurate query execut...

View all Technical Support Engineer interview questions
A Technical Support Engineer was asked 7mo ago
Q. What is a shell in Linux?
Ans. 

Shell in Linux is a command-line interpreter that allows users to interact with the operating system by executing commands.

  • Shell is a program that takes commands from the keyboard and gives them to the operating system to perform.

  • It can also be used to automate tasks by writing scripts.

  • Common shells in Linux include Bash, Zsh, and Ksh.

  • Examples of shell commands include ls (list files), cd (change directory), and m...

View all Technical Support Engineer interview questions
🔥 Asked by recruiter 2 times
A Technical Support Engineer was asked 7mo ago
Q. What are the different types of joins?
Ans. 

Different types of joins include inner join, outer join, left join, and right join.

  • Inner join: Returns rows when there is a match in both tables

  • Outer join: Returns all rows when there is a match in one of the tables

  • Left join: Returns all rows from the left table and the matched rows from the right table

  • Right join: Returns all rows from the right table and the matched rows from the left table

View all Technical Support Engineer interview questions
🔥 Asked by recruiter 2 times
A Technical Support Engineer was asked 7mo ago
Q. How do you find errors in log files in Linux?
Ans. 

Errors in log files in Linux can be found by searching for keywords, timestamps, and error codes.

  • Use 'grep' command to search for specific keywords or error codes in log files

  • Look for timestamps to identify when errors occurred

  • Check for any error messages or warnings that may indicate issues

  • Use 'tail' command to view the end of log files for recent errors

  • Consider using 'journalctl' command for system logs in syste...

View all Technical Support Engineer interview questions
A Senior Software Engineer was asked 7mo ago
Q. Given a string s, return the longest palindromic substring in s.
Ans. 

Use dynamic programming to find the longest palindromic substring in a given string.

  • Iterate through the string and expand around each character to find palindromes.

  • Store the length of the longest palindrome found so far.

  • Return the substring based on the start and end indices of the longest palindrome.

View all Senior Software Engineer interview questions
Are these interview questions helpful?
A Senior Software Engineer was asked 7mo ago
Q. Given a sorted array, find the squares of each element and return the sorted array of squares.
Ans. 

Sort the squares of elements in a sorted array and return the sorted response.

  • Iterate through the array and square each element.

  • Store the squared values in a new array.

  • Sort the new array and return it.

View all Senior Software Engineer interview questions
A Senior Software Engineer was asked 7mo ago
Q. Find if a given regex (containing ., * and lower case english chars) matches a given string.
Ans. 

Use regex library to match given regex with string.

  • Use a regex library like re in Python to match the given regex with the string.

  • Check if the regex matches the string using the library functions.

  • Handle cases where the regex contains special characters like . and * appropriately.

View all Senior Software Engineer interview questions
A Senior Software Engineer was asked 7mo ago
Q. What is the virtual DOM, and why is it faster?
Ans. 

Virtual DOM is a lightweight copy of the actual DOM, used to improve performance by minimizing direct manipulation of the real DOM.

  • Virtual DOM is a concept used in frameworks like React to optimize rendering performance.

  • Changes are first made to the virtual DOM, which is then compared to the real DOM to identify the minimal updates needed.

  • This approach reduces the number of actual DOM manipulations, resulting in f...

View all Senior Software Engineer interview questions

ServiceNow Interview Experiences

124 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Find longest palindromic substring in a given string.
  • Ans. 

    Use dynamic programming to find the longest palindromic substring in a given string.

    • Iterate through the string and expand around each character to find palindromes.

    • Store the length of the longest palindrome found so far.

    • Return the substring based on the start and end indices of the longest palindrome.

  • Answered by AI
  • Q2. How to serialize and deserialise a tree
  • Ans. 

    To serialize and deserialize a tree, use a recursive approach to traverse the tree and store the data in a suitable format.

    • Use pre-order traversal to serialize the tree by storing the node values in a list or string.

    • For deserialization, reconstruct the tree by recursively building nodes from the serialized data.

    • Consider using JSON or XML format for serialization to easily store and retrieve tree structure.

  • Answered by AI
  • Q3. Find if a given regex (containing ., * and lower case english chars) matches a given string.
  • Ans. 

    Use regex library to match given regex with string.

    • Use a regex library like re in Python to match the given regex with the string.

    • Check if the regex matches the string using the library functions.

    • Handle cases where the regex contains special characters like . and * appropriately.

  • Answered by AI
  • Q4. Explain about throttling and implement throttle function.
  • Ans. 

    Throttling is a technique used to control the rate of requests sent to a server.

    • Throttling helps prevent server overload by limiting the number of requests processed at a time.

    • Implementing a throttle function involves setting a maximum request rate and delaying excess requests.

    • Example: Implementing a throttle function in a web application to limit the number of API calls made to a third-party service.

    • Example: Throttlin...

  • Answered by AI
Round 2 - Technical 

(4 Questions)

  • Q1. Find squares of elements in a sorted array and return the sorted response.
  • Ans. 

    Sort the squares of elements in a sorted array and return the sorted response.

    • Iterate through the array and square each element.

    • Store the squared values in a new array.

    • Sort the new array and return it.

  • Answered by AI
  • Q2. Write a short promise example and implement your own promise
  • Ans. 

    A promise is a commitment to do something in the future, typically used for asynchronous operations in JavaScript.

    • Promises are used to handle asynchronous operations in JavaScript.

    • They represent a value that may be available now, in the future, or never.

    • Promises have three states: pending, fulfilled, or rejected.

    • Example: new Promise((resolve, reject) => { setTimeout(() => resolve('Done!'), 1000); });

  • Answered by AI
  • Q3. Explain event loop, what are different types of queues in event loop
  • Ans. 

    Event loop is a mechanism that allows for asynchronous execution of code by managing the order of events in a single thread.

    • Event loop continuously checks the call stack for any functions that need to be executed, and processes them in a non-blocking manner.

    • Different types of queues in event loop include microtask queue (Promise callbacks), macrotask queue (setTimeout, setInterval callbacks), and animation frame queue ...

  • Answered by AI
  • Q4. What is virtual DOM and why its faster
  • Ans. 

    Virtual DOM is a lightweight copy of the actual DOM, used to improve performance by minimizing direct manipulation of the real DOM.

    • Virtual DOM is a concept used in frameworks like React to optimize rendering performance.

    • Changes are first made to the virtual DOM, which is then compared to the real DOM to identify the minimal updates needed.

    • This approach reduces the number of actual DOM manipulations, resulting in faster...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ServiceNow Senior Software Engineer interview:
  • React.Js
  • Javascript
  • DSA

Skills evaluated in this interview

Senior Software Engineer Interview Questions asked at other Companies

Q1. Nth Prime Number Problem Statement Find the Nth prime number given a number N. Explanation: A prime number is greater than 1 and is not the product of two smaller natural numbers. A prime number has exactly two distinct positive divisors: 1... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to solve the error in the code? what is scope? what are logical operators?
  • Ans. 

    Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.

    • Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.

    • To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...

  • Answered by AI
  • Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
  • Ans. 

    To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.

    • Use getElementById or querySelector to get data in a table using js

    • Other ways to print output include console.log and innerHTML

    • A block in js is a set of statements enclosed in curly braces, ...

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...
  • Q2. Why do I want to switch from my previous company?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for new challenges and opportunities for growth

    • Interested in gaining experience in a different industry or technology

    • Seeking a better work-life balance or company culture

    • Wanting to work with a different team or leadership style

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went well, but I didn't receive any feedback beyond the rejection. I hope to get some insights into the reasons for the decision, as it would help to learn for next time. I'll definitely try again!

Skills evaluated in this interview

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

First round include mcq related sql ,linux

Round 2 - Technical 

(2 Questions)

  • Q1. It is related to my project it was easy
  • Q2. Question about join in sql
Round 3 - Technical 

(1 Question)

  • Q1. Service now question bussines rule etc
Round 4 - HR 

(1 Question)

  • Q1. Behaviour question like why service now

Technical Support Engineer Interview Questions asked at other Companies

Q1. Admin Questions :- What is Relationships what are types of relationships
View answer (4)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Java op question
  • Q2. 2 problem solving questions somewhat like three sum
Round 2 - Technical 

(2 Questions)

  • Q1. 3-4 coding questions easy to medium level
  • Q2. 2 Automation related questions using selenium.

Software Quality Engineer Interview Questions asked at other Companies

Q1. Palindromic Partitioning Problem Statement Given a string ‘str’, calculate the minimum number of partitions required to ensure every resulting substring is a palindrome. Input: The first line contains an integer ‘T’, the number of test case... read more
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Coding Test 

In first round 4 coding question like 1 dsa 2 database and one is api and question is very simple . coding round was conducted in hackerrank

Round 2 - Technical 

(2 Questions)

  • Q1. DSA QUESTION LIKE TREE AND GRAPH
  • Q2. DP AND SORTING APPROACH
Round 3 - Coding Test 

Again same but dsa question and oops concept in deep level

Interview Preparation Tips

Interview preparation tips for other job seekers - good knowledge in dsa , database , programming thats it

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (43)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 5 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Technical Round
  • Q2. Java , Selenium, Testing Concepts
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical round - java , selenium, situation base questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Techno Managerial Round
Round 4 - One-on-one 

(1 Question)

  • Q1. Directorial Round
Round 5 - HR 

(1 Question)

  • Q1. Basic HR Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with java, Selenium, Basic DB concepts and testing concepts

Software Quality Engineer Interview Questions asked at other Companies

Q1. Palindromic Partitioning Problem Statement Given a string ‘str’, calculate the minimum number of partitions required to ensure every resulting substring is a palindrome. Input: The first line contains an integer ‘T’, the number of test case... read more
View answer (1)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Sliding window based question
Round 2 - Technical 

(1 Question)

  • Q1. Java, JS, SQL based questions
Round 3 - HR 

(1 Question)

  • Q1. Reasons to switch , motivation , salary discussion

Software Engineer Interview Questions asked at other Companies

Q1. Four people need to cross a bridge at night with only one torch that can only illuminate two people at a time. Person A takes 1 minute, B takes 2 minutes, C takes 7 minutes, and D takes 10 minutes to cross. When two people cross together, t... read more
View answer (278)

SSE Interview Questions & Answers

user image Shayak Chakraborty

posted on 30 Aug 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Hackerrank test - DSA, RestAPI, SQL

Round 2 - Technical 

(2 Questions)

  • Q1. Data Structures and Alogrithms
  • Q2. Data Structures and Algorithms
Round 3 - Technical 

(1 Question)

  • Q1. System Design some feature in a social media platform.
  • Ans. 

    Implementing a 'Close Friends' feature in a social media platform.

    • Allow users to create a list of close friends to share exclusive content with

    • Provide options for users to customize privacy settings for their close friends list

    • Include a notification feature for when a user is added to someone else's close friends list

  • Answered by AI
Round 4 - One-on-one 

(1 Question)

  • Q1. Coding and Database design
Round 5 - One-on-one 

(1 Question)

  • Q1. Today to conducted quickly

Skills evaluated in this interview

SSE Interview Questions asked at other Companies

Q1. What is docker and what are the basic commands of docker
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. Based on experience and some technical scripting best practice question
Round 2 - Presentaion 

(1 Question)

  • Q1. Virtual agent presentation to a client and demo, followed by questions related to VA
Round 3 - Technical 

(1 Question)

  • Q1. Around experience

Senior Consultant Interview Questions asked at other Companies

Q1. 1. What's the use of update sets and how do you move update set from one instance to another? Once you imported the update set, what will you do? To check the customisations, You need to do open the update set and do something. What is that... read more
View answer (3)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Get all the characters in a String
  • Ans. 

    To get all the characters in a String, you can convert the String to an array of characters.

    • Convert the String to a char array using the toCharArray() method

    • Iterate through the char array to get each character

    • Store each character in a String array

  • Answered by AI
  • Q2. Write test cases for Prime customers in Amazon Big Billion Day
  • Ans. 

    Test cases for Prime customers in Amazon Big Billion Day

    • Verify that Prime customers have access to exclusive deals and discounts

    • Check if Prime customers receive faster shipping options compared to non-Prime customers

    • Ensure that Prime customers are able to access Prime Day deals and promotions

    • Confirm that Prime customers receive special perks such as early access to deals

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ServiceNow Senior Quality Engineer interview:
  • Java
  • Testing

Skills evaluated in this interview

Senior Quality Engineer Interview Questions asked at other Companies

Q1. What is the least count of a vernier caliper, micrometer, and height gauge?
View answer (16)

Top trending discussions

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Interview Tips & Stories
2w
timepasstiwari
·
A Digital Markter
ChatGPT prepped me HARD for my interview!
Spent like two hours on chatgpt yesterday prepping for an interview. First, the usual, copy-pasted my resume and the job description, telling it to "upload this to your memory 'cause we are going to talk about it later". Then I grilled it with questions about stuff I didn't get in the job spec, and chatgpt helped me figure things out. I asked it to list the four or five key things they are looking for in the role. Then I told chatgpt to quiz me with ten questions, one at a time, to help me think about how I have gained experience in those areas. After the ten questions, it gave me strengths/weaknesses and a summary. Finally, I had chatgpt summarize each of my answers into three bullet points. Now have got a list of stories ready to go for any interview. No matter the question, I can steer the convo toward one of these success stories.
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ServiceNow Interview FAQs

How many rounds are there in ServiceNow interview?
ServiceNow interview process usually has 2-3 rounds. The most common rounds in the ServiceNow interview process are Technical, One-on-one Round and Coding Test.
How to prepare for ServiceNow interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ServiceNow. The most common topics and skills that interviewers at ServiceNow expect are Licensing, Javascript, microsoft, Automation Testing and Python.
What are the top questions asked in ServiceNow interview?

Some of the top questions asked at the ServiceNow interview -

  1. Given a container and 3 shapes of balls small , medium , large using each type ...read more
  2. If a variable is protected in parent class and another variable with same name ...read more
  3. There are 9 balls one ball is lighter out of them and we have a balance how wou...read more
What are the most common questions asked in ServiceNow HR round?

The most common HR questions asked in ServiceNow interview are -

  1. What are your strengths and weakness...read more
  2. Why are you looking for a chan...read more
  3. Where do you see yourself in 5 yea...read more
How long is the ServiceNow interview process?

The duration of ServiceNow interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4/5

based on 120 interview experiences

Difficulty level

Easy 9%
Moderate 75%
Hard 16%

Duration

Less than 2 weeks 67%
2-4 weeks 26%
4-6 weeks 3%
6-8 weeks 3%
More than 8 weeks 1%
View more
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