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Sycamore Informatics

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Sycamore Informatics Senior Application Support Engineer Interview Questions and Answers

Updated 11 Sep 2024

Sycamore Informatics Senior Application Support Engineer Interview Experiences

1 interview found

Senior Application Support Engineer Interview Questions & Answers

Anonymous

posted on 11 Sep 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Company Website and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Coding Test

I was given a script to write about the MySQL dump which will be taken on every day.
Also few MySQL questions regarding index,views and slow queries

Round 2 - One-on-one

(2 Questions)

Q1. It was about the support process and how to handle a critical incident when the customer is blocked from doing their job.

Ans.

Effectively managing critical incidents to minimize customer impact and restore service promptly.

Acknowledge the incident immediately and communicate with the customer to understand the issue.
Gather relevant information from the customer, such as error messages and steps to reproduce the problem.
Prioritize the incident based on its impact on the customer's operations and escalate if necessary.
Coordinate with technical ...

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Q2. Brief the last incident which you faced and why it was important for you.

Ans.

I recently handled a critical incident where a production server went down due to a database corruption issue.

Identified root cause as database corruption leading to server crash
Worked with DBA team to restore database from backup
Implemented preventive measures to avoid similar incidents in the future

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Top trending discussions

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Interview Tips & Stories

6d (edited)

a team lead

Why are women still asked such personal questions in interview?

I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.

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Sayan Dey

posted on 5 May 2020

I applied via Naukri.com and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire

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Ans.

I'm seeking new challenges and opportunities for growth that align with my career goals and aspirations.

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Q2. Relevant technical questions, as per my current technology

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Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and be yourself. That's what the interviewers looked into. Also a thorough understanding of the technology is a must and that is what will help you in cracking the interview. You don't have to go in-depth, just the overview and what happens when is what they look for. Good communication skills is also an added incentive, something I always try to work on. All the best

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I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

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Q2. They asked code for some python program

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Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly they conducted computer based technical exam and then after qualifying that then we will go for face face interview and then lastly HR round will be held.

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Anonymous

posted on 11 May 2018

Interview Questionnaire

5 Questions

Q1. Basic telephone round probably around 3 times

Add your answer

Q2. About ourself and past experience

Add your answer

Q3. And they really see if we are interested or not, nothing technical

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Q4. Telephone technical interview

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Q5. My role is pega developer so questions are on pega

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Interview Preparation Tips

Round: Face to face technical
Experience: Asked each and every aspect in pega

Senior Software Engineer Interview Questions & Answers

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Anonymous

posted on 19 May 2021

I applied via Walk-in and was interviewed before May 2020. There were 3 interview rounds.

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Ans.

C++ is a high-level programming language used for developing system software, application software, device drivers, and video games.

C++ is an extension of the C programming language.
It supports object-oriented programming concepts like classes, inheritance, polymorphism, and encapsulation.
C++ is used in developing operating systems, browsers, databases, and other software applications.
It is known for its performance an...

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Q2. What is Link List

Ans.

A data structure that stores a sequence of elements in a linear order.

Consists of nodes that contain data and a pointer to the next node.
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Example: Singly linked list - 1 -> 2 -> 3 -> null
Example: Doubly linked list - null <- 1 <-> 2 <-> 3 -> null

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Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go

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Interview preparation tips for other job seekers - First we learn basics programming knowledge and we confident to attend interview and speak bold.

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Anonymous

posted on 2 May 2019

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Interview Preparation Tips

General Tips: All Java basic questions will be asked including servlets and jsp even about application and web servers. To clear,1st round you should have strong core Java knowledge along with few real time examples. Collections are mandatory.
Database knowledge could be expected. RestFul and soap along with spring and spring boot, your project details and your responsibilities.
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Anonymous

posted on 24 Jun 2021

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

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Q2. I have completed my B.E from kalasalingam university in 2020, with a score of 6.33

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Q3. I am a fresher need this jobs

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Anonymous

posted on 12 May 2021

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Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I think being honest about every question asked in the interview is the best practice the crack any interview.

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Anonymous

posted on 21 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire

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Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident , easy to crack

Sycamore Informatics Interview FAQs

How many rounds are there in Sycamore Informatics Senior Application Support Engineer interview?

Sycamore Informatics interview process usually has 2 rounds. The most common rounds in the Sycamore Informatics interview process are Coding Test and One-on-one Round.