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Transact
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I applied via Walk-in
I expect a collaborative environment, opportunities for growth, and a focus on innovation to enhance my skills and contribute effectively.
A collaborative work culture that encourages teamwork and open communication.
Opportunities for professional development, such as training programs or workshops.
A focus on innovation, allowing me to contribute ideas that can improve processes.
Clear career progression paths that align ...
I appeared for an interview in Feb 2025, where I was asked the following questions.
I have worked in various fields including training, quality assurance, and process improvement across multiple industries.
Training: Developed and delivered training programs for new hires in customer service roles.
Quality Assurance: Conducted audits to ensure compliance with company standards and improved service delivery.
Process Improvement: Implemented Lean methodologies to streamline operations and reduce waste.
Cros...
Grammar question to fill and to write an essay which is quite easy
I appeared for an interview before Jun 2024, where I was asked the following questions.
I appeared for an interview before Jun 2024, where I was asked the following questions.
I appeared for an interview before Jun 2024, where I was asked the following questions.
I am a dedicated customer support professional with a passion for helping others and resolving issues efficiently.
Background: I have over 3 years of experience in customer support roles, assisting clients in various industries.
Skills: Proficient in communication, problem-solving, and conflict resolution, which I honed while working at XYZ Company.
Achievements: Successfully reduced customer complaint resolution time by ...
I manage work pressure by prioritizing tasks, staying organized, and maintaining a positive mindset to ensure effective customer support.
Prioritization: I assess tasks based on urgency and importance, tackling high-priority issues first. For example, resolving a critical customer complaint before addressing routine inquiries.
Organization: I use tools like ticketing systems and calendars to keep track of tasks and deadl...
I appeared for an interview before Apr 2024, where I was asked the following questions.
I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.
The number of calls audited varies depending on the specific requirements and workload.
The number of calls audited can depend on factors such as team size, call volume, and quality goals.
It is common for Quality Analysts to audit a certain percentage of calls, such as 10% or 20%.
The specific number of calls audited may be determined by management or based on industry standards.
For example, a Quality Analyst may audit 5...
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The duration of Transact Global interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 17 interview experiences
Difficulty level
Duration
based on 135 reviews
Rating in categories
Customer Support Executive
38
salaries
| ₹1.1 L/yr - ₹3.6 L/yr |
Customer Support Representative
25
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
Customer Service Executive
23
salaries
| ₹1.4 L/yr - ₹2.6 L/yr |
Customer Service Representative
22
salaries
| ₹1.4 L/yr - ₹3.5 L/yr |
Team Lead
13
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
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