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Unity Small Finance Bank Customer experience Executive Interview Questions and Answers
Unity Small Finance Bank Customer experience Executive Interview Experiences
1 interview found
Selected
I appeared for an interview in Dec 2024, where I was asked the following questions.
- Q1. Can you provide a brief overview of yourself?
- Ans.
Dynamic Customer Experience Executive with a passion for enhancing client satisfaction and driving business growth through innovative solutions.
Over 5 years of experience in customer service roles, consistently achieving high customer satisfaction scores.
Implemented a feedback system that increased customer engagement by 30%, leading to improved service delivery.
Skilled in using CRM tools like Salesforce to track custo...
- Q2. Can you describe your experience with your previous company?
- Ans.
I worked as a Customer Experience Executive, enhancing client satisfaction through tailored solutions and proactive communication.
Implemented a feedback system that increased customer satisfaction scores by 20%.
Led a team to resolve customer complaints, achieving a 95% resolution rate within 24 hours.
Developed training materials for new hires, improving onboarding efficiency by 30%.
Collaborated with the product team to...
- Q3. Where do you see yourself in the future?
- Ans.
In the future, I envision myself leading innovative customer experience strategies that drive satisfaction and loyalty.
I aim to develop and implement customer feedback systems to enhance service quality, similar to how companies like Amazon use reviews.
I see myself mentoring a team of customer experience professionals, fostering a culture of empathy and responsiveness.
I aspire to leverage data analytics to predict cust...
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Operations Executive Interview Questions & Answers
Paytm Payments Bank
Anonymous
posted on 29 Dec 2020
I applied via Naukri.com and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. They asked me about introduction and after that work experience, and there process related questions like online transaction and how you use your paytm application.
- Q2. There were only 3 rounds first one was screening and after that there was a operation rounds and after that there was some discussion with Hr.
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed in Feb 2023. There were 6 interview rounds.
Selected in the first round of the interview
Selected in the second round of the interview
(1 Question)
- Q1. About banking and accounting questions were ask by the interviewer
(1 Question)
- Q1. General marketing questions ask by the interviewer
(1 Question)
- Q1. Simple operations questions ask by the interviewer
Rahul
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Operations Executive Interview Questions & Answers
Suryoday Small Finance Bank
Anonymous
posted on 28 Jun 2024
(2 Questions)
- Q1. What are Asset?
- Q2. What are liability?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
(1 Question)
- Q1. What is aml, tell me something about you self
Unity Small Finance Bank HR Interview Questions
Selected
I applied via Campus Placement and was interviewed in Oct 2023. There were 3 interview rounds.
It was basic general questions
(2 Questions)
- Q1. Tell me about yourself
- Q2. Why should we hire you
(1 Question)
- Q1. Why do you want to work in esaf
Interview Preparation Tips
(1 Question)
- Q1. Work experience
Selected
I appeared for an interview in Oct 2024, where I was asked the following questions.
- Q1. What is your level of knowledge regarding advanced Excel functionalities?
- Ans.
I possess extensive knowledge of advanced Excel functionalities, including data analysis, automation, and complex formulas.
Proficient in using PivotTables for summarizing large datasets and extracting meaningful insights.
Skilled in utilizing VLOOKUP and INDEX-MATCH functions for advanced data retrieval and analysis.
Experienced in creating dynamic dashboards using charts, slicers, and conditional formatting.
Familiar wit...
- Q2. System knowledge z
I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. You can work the market ,if Given to sale something than u will sale
Interview Preparation Tips
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Unity Small Finance Bank Interviews By Designations
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Overall Interview Experience Rating
based on 1 interview experience
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Unity Small Finance Bank Customer experience Executive Reviews and Ratings
based on 1 review
Rating in categories
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| ₹2.5 L/yr - ₹7.2 L/yr |
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