VOIZ Customer Service Executive Interview Questions and Answers

Q1. What do you consider to be your strengths?
Ans. 
My strengths include effective communication, adaptability, and a strong work ethic, which help me excel in telecalling roles.
• Effective Communication: I can convey information clearly and persuasively, ensuring customers understand our offerings.

• Adaptability: I quickly adjust to different customer personalities and needs, allowing me to build rapport easily.

• Strong Work Ethic: I consistently meet and exceed targets, dem...read more
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Q2. What is your primary goal?
Ans. 
My primary goal is to effectively communicate with customers, understand their needs, and provide solutions that enhance their experience.
• Build rapport with customers to foster trust and loyalty.

• Listen actively to understand customer concerns and needs.

• Provide accurate information and solutions promptly.

• Follow up with customers to ensure satisfaction and gather feedback.

• Continuously improve my communication skills to e...read more
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To share a points in english

Q1. One on one round was held with client
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Q2. Tell Self introduction
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Q1. About my self why did want to join
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Q2. Rates of speech and engliss speaking
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Q1. Why are you looking for a change?
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Q2. How long will you work in this company?
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Q3. Do your parents knows you are working for call center?
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