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Zepto Store Incharge Interview Questions and Answers
Zepto Store Incharge Interview Experiences
3 interviews found
Harsha vardan
(4 Questions)
- Q1. Inventory management
- Q2. Man power handling
- Q3. How you coordinate with associate
- Q4. Audit planning to find missing sku
- Ans.
Audit planning involves systematic review of inventory records, physical counts, and reconciliation to identify missing SKUs.
Review inventory records to identify discrepancies
Conduct physical counts of inventory to compare with records
Reconcile physical counts with inventory records to pinpoint missing SKUs
Investigate potential reasons for missing SKUs such as theft, misplacement, or recording errors
Anonymous
Selected
I appeared for an interview in Apr 2024, where I was asked the following questions.
- Q1. Basic questions
- Q2. Questions about the related work
- Q3. Inventory, riders welfare
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself.
- Q2. How is experience job
- Q3. What is salary expectations
- Q4. How to manage you rider issue
- Ans.
To manage rider issues, establish clear communication channels, provide training and support, address concerns promptly, and maintain a positive work environment.
Establish clear communication channels with riders to address any issues or concerns.
Provide comprehensive training to riders to ensure they understand their responsibilities and expectations.
Offer ongoing support and guidance to riders, addressing any challen...
- Q5. Say something you how to working
- Ans.
I believe in effective communication, teamwork, and attention to detail to ensure smooth store operations and customer satisfaction.
Effective communication: Keeping the team informed about daily tasks and promotions.
Teamwork: Collaborating with staff to ensure all areas of the store are well-managed.
Attention to detail: Regularly checking inventory levels to avoid stockouts.
Customer service: Training staff to handle cu...
Interview Preparation Tips
What people are saying about Zepto
Interview questions from similar companies
I applied via Referral and was interviewed in May 2019. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. All operation releted questions
- Q2. How you will improve NPS
- Ans.
To improve NPS, I would focus on enhancing customer experience, training and empowering employees, and implementing feedback systems.
Enhance customer experience by providing personalized service and resolving issues promptly
Train and empower employees to deliver exceptional service and handle customer complaints effectively
Implement feedback systems like surveys and suggestion boxes to gather customer insights and addr...
- Q3. How you will manage if you are from other field
- Ans.
Transitioning from another field to store management involves leveraging transferable skills and adapting to new challenges effectively.
Identify transferable skills: Skills like leadership, communication, and problem-solving are valuable in any field. For example, managing a team in a previous role can translate to managing store staff.
Learn the industry: Invest time in understanding retail operations, customer service...
- Q4. How you will increase coversion
- Ans.
To increase conversion, I will focus on improving customer experience, optimizing marketing strategies, and enhancing product displays.
Enhance customer experience through personalized interactions and excellent service
Optimize marketing strategies by targeting the right audience and utilizing social media platforms
Improve product displays to attract attention and highlight key features
Offer promotions and discounts to ...
- Q5. What are the challenges you face on daily basis how you handle them.
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
How to maintain control spillage
(1 Question)
- Q1. Details explantion of f&v stages
- Ans.
F&V stages refer to the different stages of fruits and vegetables from harvesting to consumption.
The first stage is harvesting, where the produce is picked from the plant.
The second stage is grading, where the produce is sorted based on quality and size.
The third stage is packaging, where the produce is packed for transportation and storage.
The fourth stage is transportation, where the produce is transported to the mar...
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About working culture
- Q2. About my role
Interview Preparation Tips
1. Tell me your job in your department
2. How do I manage my entire shift
3. How do I manage my team
4. What is my KRA
5. How many orders we processed
6. Productivity of employees
7. What kind of changes I do to increase productivity
And so on.. So basically it was great experience
Nandigam Ganga Babu
Interview Questionnaire
2 Questions
- Q1. How to resolve RTO shipments?
- Ans.
RTO shipments can be resolved by identifying the reason for return, communicating with the customer, and taking appropriate action.
Identify the reason for return by checking the RTO shipment details and tracking information.
Communicate with the customer to understand their concerns and offer a solution.
Take appropriate action such as reshipping the product, issuing a refund, or providing a replacement.
Ensure that the i...
- Q2. How to manage exact Inventory count?
- Ans.
Regular physical inventory counts, accurate record keeping, and proper tracking of inventory movement.
Conduct regular physical inventory counts to ensure accuracy
Maintain accurate record keeping of all inventory transactions
Implement a system for tracking inventory movement
Utilize technology such as barcode scanners or RFID tags
Train employees on proper inventory management procedures
Perform regular audits to identify ...
Interview Questionnaire
1 Question
- Q1. Tell me about yourself?
Interview Questionnaire
4 Questions
- Q1. KPI
- Q2. Te
- Q3. Team building
- Q4. Team motivation
I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About the store sop's.
- Q2. Very easy interview.
Interview Preparation Tips
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Zepto Interviews By Designations
- Zepto Shift Incharge Interview Questions
- Zepto Senior Software Engineer Interview Questions
- Zepto Software Development Engineer 3 Interview Questions
- Zepto Store Manager Interview Questions
- Zepto Cluster Manager Interview Questions
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- Zepto Software Engineer Interview Questions
- Zepto HUB Manager Interview Questions
- Show more
Interview Questions for Popular Designations
Overall Interview Experience Rating
based on 11 interview experiences
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Zepto Store Incharge Reviews and Ratings
based on 43 reviews
Rating in categories
|
Shift Incharge
488
salaries
|  ₹2 L/yr - ₹4.5 L/yr |
|
Store Manager
205
salaries
| ₹3.5 L/yr - ₹7.5 L/yr |
|
Team Lead
205
salaries
| ₹2.6 L/yr - ₹8 L/yr |
|
Senior Manager
179
salaries
| ₹16.2 L/yr - ₹28 L/yr |
|
Delivery Boy
140
salaries
| ₹2 L/yr - ₹5.5 L/yr |
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