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Double Ticks

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2.9

based on 2 Reviews

i

This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
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22 Double Ticks Jobs

Project Manager

Double Ticks

 · 

2.9

 based on 2 Reviews

3-6 years

Mumbai

1 vacancy

Project Manager

Double Ticks

posted 5 days ago

Job Role Insights

Key skills for the job

Salesforce Project Management Bfsi Automation CRM PMP

+ 4 more

Job Description

Key Responsibilities

Customer-Facing Projects

Lead end-to-end execution of enterprise onboarding, WhatsApp rollouts, CRM/ERP/API integrations, and workflow deployments.
Liaise between internal teams (Sales, CS, Product, Engineering) to meet customer milestones and success metrics.
Build and manage project plans, timelines, risk logs, and stakeholder matrices.
Serve as the main point of contact for clients regarding project scope, delivery timelines and expectations.
Track and report implementation progress while ensuring accountability across functions.

Internal Strategic Projects

Lead cross-functional initiatives such as new product module launches, compliance rollouts, internal tooling, and GTM process improvements.
Define project scope, resource allocation, success metrics, and documentation.
Conduct structured stand-ups, status reviews, and retrospectives with relevant stakeholders.
Proactively identify process inefficiencies and drive continuous improvement.Execution & Reporting
Set up and maintain project tracking systems (ClickUp, Asana, Jira, or equivalents).
Identify blockers early, resolve or escalate as needed, and maintain momentum.
Deliver clear and timely updates to leadership regarding project health, risks, and mitigation steps.

Requirements

3 6 years of project management experience, preferably in a SaaS, CX tech, or enterprise B2B environment.
Proven success working with cross-functional teams, including engineering, product, and customer-facing departments.
Strong grasp of SaaS customer lifecycles and enterprise client management.
Excellent communication, coordination, and documentation skills.
Proficiency with tools like Gantt charts, RACI matrices, Slack, and project management platforms.
Comfortable working with technical concepts (APIs, CRM tools, automation workflows).
PMP, Scrum, or Agile certifications are a plus.

Nice to Have

Experience working with the WhatsApp Business API or similar messaging infrastructure.
Exposure to BFSI, real estate, or large-scale enterprise sales projects.
Familiarity with CRMs like Zoho, Salesforce, or LeadSquared.

What You ll Get

Be part of a fast-growing SaaS startup shaping the future of enterprise communication.
Full ownership of high-impact projects across India and global markets.
Daily collaboration with founders and functional leaders, offering immense learning and visibility.
Accelerated career growth in a product-led, innovation-driven environment.

Employment Type: Full Time, Permanent

Read full job description

What people at Double Ticks are saying

What Double Ticks employees are saying about work life

based on 2 employees
100%
Day Shift
View more insights

Double Ticks Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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