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22 Double Ticks Jobs
Business Head
Double Ticks
posted 3+ weeks ago
Job Role Insights
Key skills for the job
Job Description
- Strategic Leadership
- Develop and implement business strategies to achieve revenue, profitability, and market share goals.
- Identify and capitalize on growth opportunities in both domestic (India) and global markets.
- Align company operations with customer-centric strategies, ensuring the ideal customer profile (ICP) is effectively targeted.
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- Sales and Marketing Leadership
- Drive the sales and marketing teams to deliver consistent revenue growth.
- Build and optimize go-to-market (GTM) strategies tailored for DoubleTick.io s offerings.
- Lead high-value partnerships and collaborations to enhance brand positioning.
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- Operational Excellence
- Oversee day-to-day operations, ensuring efficiency and scalability across all business functions.
- Ensure robust systems are in place to monitor KPIs and performance metrics.
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- Team Management
- Build, lead, and mentor high-performing teams across sales, marketing, operations, and customer success functions.
- Foster a culture of accountability, collaboration, and innovation.
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- Financial Oversight
- Manage budgeting, forecasting, and financial planning to ensure sustainable growth.
- Optimize costs while driving revenue through strategic initiatives.
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- Customer Success and Retention
- Enhance customer experience through product innovation and service excellence.
- Work closely with the product team to ensure alignment with market needs and customer feedback.
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- MBA or equivalent advanced degree in Business, Marketing, or related fields.
- 8+ years of experience in leadership roles, preferably in SaaS, technology, or CX-driven environments.
- Strong understanding of the WhatsApp API ecosystem and CX solutions is a significant advantage.
- Proven ability to develop and execute GTM strategies for B2B SaaS products.
- Exceptional communication, negotiation, and stakeholder management skills.
- Data-driven decision-making approach with a sharp focus on metrics and results.
- Entrepreneurial mindset with a track record of scaling businesses or teams.
- Deep understanding of customer acquisition, retention, and upselling strategies.
- Experience in selling to SMBs and large enterprises in Indian and global markets.
- Passion for CX and driving meaningful impact for customers.
- Opportunity to lead a fast-growing SaaS company.
- Competitive compensation package with performance-based incentives.
- Collaborative and innovative work environment.
- Chance to work on cutting-edge technology in the customer experience space.
Employment Type: Full Time, Permanent
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